Airport Extreme 7.4.1: Error -5

volatile.memory · 03-08-2009, 07:10 PM

I just upgraded my Airport Extreme to the latest firmware (7.4.1). After reboot, the unit is seen on the Airport Utility (Mac) both wirelessly and via wired Ethernet, but when I try to "Manual Setup" or "Configure", I get the following error:

AN ERROR OCCURRED WHILE READING THE CONFIGURATION
Make sure your Apple wireless device is plugged in and in range of your computer or connected via Ethernet and try again. (-5)

Unit cannot be seen outside of Airport Utility via OS or iStumbler. Cannot connect to unit as wireless client. I've tried rebooting the unit and the computer but still get the same results. Help would be greatly appreciated.

hayne · 03-08-2009, 08:49 PM

Someone with a similar problem reported on the Apple forums (http://discussions.apple.com/thread....14790&tstart=0) that doing a reset of the Airport base station fixed the problem.

volatile.memory · 03-08-2009, 09:38 PM

That did it, Hayne! I had used the reset button previously, but didn't hold for 5 sec so it didn't fully reset, I guess.

Solved. Thanks again.

03-08-2009, 07:10 PM	#1
volatile.memory Prospect Join Date: Mar 2007 Posts: 10	Airport Extreme 7.4.1: Error -5 I just upgraded my Airport Extreme to the latest firmware (7.4.1). After reboot, the unit is seen on the Airport Utility (Mac) both wirelessly and via wired Ethernet, but when I try to "Manual Setup" or "Configure", I get the following error: AN ERROR OCCURRED WHILE READING THE CONFIGURATION Make sure your Apple wireless device is plugged in and in range of your computer or connected via Ethernet and try again. (-5) Unit cannot be seen outside of Airport Utility via OS or iStumbler. Cannot connect to unit as wireless client. I've tried rebooting the unit and the computer but still get the same results. Help would be greatly appreciated. Last edited by volatile.memory; 03-08-2009 at 07:15 PM. Reason: wireless update

03-08-2009, 08:49 PM	#2
hayne Site Admin Join Date: Jan 2002 Location: Montreal Posts: 31,941	Someone with a similar problem reported on the Apple forums (http://discussions.apple.com/thread....14790&tstart=0) that doing a reset of the Airport base station fixed the problem. __________________ hayne.net/macosx.html

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03-08-2009, 09:38 PM	#3
volatile.memory Prospect Join Date: Mar 2007 Posts: 10	That did it, Hayne! I had used the reset button previously, but didn't hold for 5 sec so it didn't fully reset, I guess. Solved. Thanks again.