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Old 01-26-2008, 08:45 PM   #1
masterkeith
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Slow page loading!! help needed

hi everyone,
Wonder if anyone could spare a moment to help me. Ive just got a new mini mac and new ISP along with a new router/modem (speedtouch 585). Basically im having problems with certain pages..such as hotmail, ebay and other random pages loading extremely slowly and then failing to load at all. My speeds are good and im getting 11024Kbps download and 947Kbps upload speed from an asdl connection.

Im not sure how much other info i can provide, im not great with computers or the internet so any help of basic suggestions would be greatfully recieved.

I have Mac OS X 10.5 and ive used firefox, camino and safari with the same outcome.


Thanks a lot

masterkeith
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Old 01-27-2008, 01:45 PM   #2
j_dub_muss
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What ISP is it

What ISP are you using
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Old 01-27-2008, 01:50 PM   #3
cwtnospam
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Do the pages take a while to start loading, but then load quickly when they do? If so, try using a public DNS:
http://forum.iopus.com/viewtopic.php?p=4230
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Old 01-28-2008, 04:11 PM   #4
masterkeith
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hi there,
im using 'Be' internet as my isp
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Old 01-28-2008, 05:48 PM   #5
masterkeith
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hi
i tried using opendns.org but this didnt help the mater. The problem tends only to happen with certain sites such as ebay and hotmail, these pages tend not to load at all whereas other sites load without a problem.

Ive heard of a few people having this problem which might be to do with leopard, sorry i cant tell you much more.


thanks

keith
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Old 02-07-2008, 06:26 PM   #6
johns2000
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I'm having the same problem. I just switched ISP's. Went from DSL and didn't have this problem to Comcast. I have speed of about 8MB. I get most pages have a long pause and then boom open right up. Sometimes once in a site I can jump around to pages really fast. I called Apple once but will try again and let you know if I find anything out.
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Old 02-08-2008, 01:08 PM   #7
trevor
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Quote:
I get most pages have a long pause and then boom open right up.

This is often caused by a problem with DNS Servers. For example, if you have two DNS Servers listed in System Preferences > Network, and the first one is no longer serving DNS but the second one is fine. So the DNS query happens on the first server listed, then you have to wait for the timeout on the first DNS Server. As soon as the second DNS Server is queried, things load quickly.

Trevor
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Old 02-08-2008, 01:52 PM   #8
kd6blk
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I am on Comcast and I have this very same issue.
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Old 02-10-2008, 05:54 PM   #9
johns2000
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Slow loading pages

I found the below info on another message board and the simple change did the trick! This drove me nuts for a week and was so easy to fix. If I get around to it I want to let the people at Apple and Comcast know because neither could help me on it. Hope it works for you....

This is for 10.4.x; steps are similar for earlier OS X versions.
Open System Preferences> Network
From the Show pulldown menu select Built-in Ethernet
(if using Airport, select that instead)
Click the TCP/IP tab
Click the lock to make changes, enter password when prompted
Make a note of what's in the DNS Servers box (in case you want to revert)
Click in the DNS Servers box, select the numbers, and delete, leaving the box empty
Click the lock, close System Preferences
You may need to log out / back in or restart for the changes to take effect.

Leaving the DNS Servers box empty tells the Mac to pass DNS resolution requests back to the ISP server rather than going directly to each of the explicit DNS Servers in turn. If your ISP has changed DNS servers without notice (as one previous ISP I've had did at least three times) or the DNS servers are down, having explicit DNS numbers will slow the Mac down as all connection attempts will stall until the invalid DNS server attempts time out and the request eventually goes to the ISP's default. Using a blank DNS Server field sends the request to the ISP directly.
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Old 02-12-2008, 07:11 PM   #10
ssibayan
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There are many people with this problem, myself included.

This is the thread we have been troubleshooting on:

http://forums.macosxhints.com/showthread.php?t=81877

I am currently on hold with Applecare, we've gone through everything the first two representatives could think of, so now they're getting a 'product specialist'.

It seems like different solutions work for different people with this Leopard internet problem, probably due to vast hardware differences, so I would check out some of the fixes people have used on that forum and see if one works for you. No success for me yet, though.

Lovely, I was on hold and then they transferred me back to initial menu.
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Old 02-15-2008, 08:16 PM   #11
lennyonps3
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ok im kind of having the same problem. except for now its only 2 websites that i cant get into. bizrate.com and overstock.com even when i try to google those sites and and i click on the link it does not load. it says "failed to open page" but at the same time any other website i try it opens up. a lil bit slow sometimes. but it does...oh yeah and walmart.com doesnt work either..lol

now sure how to fix it
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Old 07-19-2009, 01:18 PM   #12
rob1234
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Internet pages take forever to load

Quote:
Originally Posted by johns2000
I found the below info on another message board and the simple change did the trick! This drove me nuts for a week and was so easy to fix. If I get around to it I want to let the people at Apple and Comcast know because neither could help me on it. Hope it works for you....

This is for 10.4.x; steps are similar for earlier OS X versions.
Open System Preferences> Network
From the Show pulldown menu select Built-in Ethernet
(if using Airport, select that instead)
Click the TCP/IP tab
Click the lock to make changes, enter password when prompted
Make a note of what's in the DNS Servers box (in case you want to revert)
Click in the DNS Servers box, select the numbers, and delete, leaving the box empty
Click the lock, close System Preferences
You may need to log out / back in or restart for the changes to take effect.

Leaving the DNS Servers box empty tells the Mac to pass DNS resolution requests back to the ISP server rather than going directly to each of the explicit DNS Servers in turn. If your ISP has changed DNS servers without notice (as one previous ISP I've had did at least three times) or the DNS servers are down, having explicit DNS numbers will slow the Mac down as all connection attempts will stall until the invalid DNS server attempts time out and the request eventually goes to the ISP's default. Using a blank DNS Server field sends the request to the ISP directly.

Hi,

I am also having the same problem, but the number in the DNS servers box are greyed out so I cannot delete them.

Can you explain how I can get around this?
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