Can't Connect to Website via Multiple Apps

geeklet · 09-07-2006, 11:55 AM

Hey Dudes,

This past weekend I started having connection problems to one website on my PB. And no, it's not a weirdo website I shouldn't connect to.

I've tried with Firefox, Safari, and NetNewsReader. None of them will connect. NNR won't even pick up the feeds for this site -- I'm seeing them through Google News, but still then can't connect. I know it's up because my buddy runs it. I've tried dumping my cache and resetting Safari, neither of which worked.

I have a Windoze machine which is having no problems at all which is on the same IP.

This is really weird. Advice appreciated. It's making me sad.

bramley · 09-07-2006, 12:40 PM

... and the URL is? We can't do anything without knowing the URL.

geeklet · 09-07-2006, 12:59 PM

tennis-x.com

JDV · 09-07-2006, 01:02 PM

And any error messages you are getting when trying to connect. Since you know the person who administers the site, you might also ask whether he has integrated any ActiveX controls into the site. Those can sometimes cause problems for a Mac.

Joe VanZandt

geeklet · 09-07-2006, 01:08 PM

Firefox: "Server Not Found"
NNR: Just blanks out
"Safari can’t find the server"

And no, no ActiveX controls. They haven't done anything to the site.

Let me know if there is other info you need, and thanks for the help

hayne · 09-07-2006, 01:08 PM

Quote:

Originally Posted by geeklet


	tennis-x.com

I see no problems in loading that site on Safari 2.0.4 on 10.4.7

hayne · 09-07-2006, 01:14 PM

Quote:

Originally Posted by geeklet


	Firefox: "Server Not Found" NNR: Just blanks out "Safari can’t find the server"

What version of OS X do you have?

Please launch the "Terminal" application (under /Applications/Utilities) and copy & paste the following commands, press Return, then copy & paste the results back here so we can see:

host tennis-x.com
ping -c 3 209.200.229.175
traceroute tennis-x.com
echo "done"

(Feel free to XXX out your own IP addresses for privacy)

geeklet · 09-07-2006, 01:30 PM

Uhh, is my IP supposed to show up? Anyway, here's what I got via terminal:

PING 209.200.229.175 (209.200.229.175): 56 data bytes
64 bytes from 209.200.229.175: icmp_seq=0 ttl=51 time=88.013 ms
64 bytes from 209.200.229.175: icmp_seq=1 ttl=51 time=87.875 ms
64 bytes from 209.200.229.175: icmp_seq=2 ttl=51 time=87.833 ms

--- 209.200.229.175 ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss
round-trip min/avg/max/stddev = 87.833/87.907/88.013/0.077 ms

trevor · 09-07-2006, 01:34 PM

hayne asked to see the results of four commands. You gave the results of command #2, but not commands #1, #3, or #4.

Trevor

hayne · 09-07-2006, 01:35 PM

Quote:

Originally Posted by geeklet


	PING 209.200.229.175 (209.200.229.175): 56 data bytes 64 bytes from 209.200.229.175: icmp_seq=0 ttl=51 time=88.013 ms 64 bytes from 209.200.229.175: icmp_seq=1 ttl=51 time=87.875 ms 64 bytes from 209.200.229.175: icmp_seq=2 ttl=51 time=87.833 ms --- 209.200.229.175 ping statistics --- 3 packets transmitted, 3 packets received, 0% packet loss round-trip min/avg/max/stddev = 87.833/87.907/88.013/0.077 ms

The above shows that your Mac can make the network connection to the machine that is hosting that web site.

But what about the other commands I asked you to run?
And please follow instructions and do it via copy & paste and show us the full contents of the Terminal window - the commands as well as the results.

geeklet · 09-07-2006, 01:39 PM

Ok, sorry. I'm not very familiar with Terminal so I thought I was supposed to do all of them at once.... (duh). I also forgot to mention that I have OS X 10.4.7

host tennis-x.com
;; connection timed out; no servers could be reached

traceroute: unknown host tennis-x.com

The echo "done" command just spits out the word 'done'. I also am not seeing my IP anywhere. (Does that make sense?)

hayne · 09-07-2006, 01:47 PM

Quote:

Originally Posted by geeklet


	Ok, sorry. I'm not very familiar with Terminal so I thought I was supposed to do all of them at once.... (duh).

Well, what you were supposed to do was follow my instructions. You still haven't done that. (You didn't copy & paste)

Quote:


	host tennis-x.com ;; connection timed out; no servers could be reached traceroute: unknown host tennis-x.com

This seems to indicate that you have a DNS problem. (DNS translates the hostnames into IP addresses)

What do you get from the following command:

more /etc/resolv.conf

JDV · 09-07-2006, 01:52 PM

That would have been my first thought, too, except he seems to able to resolve other sites successfully. It seems to me there was a lengthy thread on a very similar problem to this on one of the other formus, but I can't immediately recall which one or what the resolution was, but it did NOT turn out to be DNS related, but something external, as I recall. I'll search for it and post if I find it.

JDV · 09-07-2006, 02:00 PM

I think this was the thread, but there's no definite resolution. It seems to me that it was something to do with a very slow (or slower than expected) response from the site, but that might have been a different thread...

http://forums.macosxhints.com/showth...onnect+to+site

trevor · 09-07-2006, 03:29 PM

Quote:

Originally Posted by hayne


	This seems to indicate that you have a DNS problem. (DNS translates the hostnames into IP addresses)

Quote:

Originally Posted by JDV


	That would have been my first thought, too, except he seems to able to resolve other sites successfully.

It's possible that there's a configuration problem with the DNS server that geeklet has set, and that for some reason this DNS entry has not propogated to that DNS server.

Trevor

hayne · 09-07-2006, 03:59 PM

Quote:

Originally Posted by trevor


	It's possible that there's a configuration problem with the DNS server that geeklet has set, and that for some reason this DNS entry has not propogated to that DNS server.

And once geeklet responds to my request of post #12, we could test the DNS servers ourselves and so resolve the issue.

voldenuit · 09-07-2006, 05:30 PM

If another machine using the same internet connection (does it ?), that would limit the issue to the OS X resolver or -less likely- your router. Just to be on the safe side, rebooting it might help.

You may try

lookupd -flushcache

Showing us the result of

cat /etc/resolv.conf

as hayne previously suggested and

lookupd -configuration

would be helpful as well.

09-07-2006, 01:34 PM	#9
trevor Moderator Join Date: Jun 2003 Location: Boulder, CO USA Posts: 19,854	hayne asked to see the results of four commands. You gave the results of command #2, but not commands #1, #3, or #4. Trevor __________________ How to ask questions the smart way \| Pssst. Wanna play some FuMafia?

09-07-2006, 11:55 AM	#1
geeklet Prospect Join Date: Sep 2006 Posts: 11	Can't Connect to Website via Multiple Apps Hey Dudes, This past weekend I started having connection problems to one website on my PB. And no, it's not a weirdo website I shouldn't connect to. I've tried with Firefox, Safari, and NetNewsReader. None of them will connect. NNR won't even pick up the feeds for this site -- I'm seeing them through Google News, but still then can't connect. I know it's up because my buddy runs it. I've tried dumping my cache and resetting Safari, neither of which worked. I have a Windoze machine which is having no problems at all which is on the same IP. This is really weird. Advice appreciated. It's making me sad.

09-07-2006, 12:40 PM	#2
bramley MVP Join Date: Apr 2004 Location: Cumbria, UK Posts: 2,461	... and the URL is? We can't do anything without knowing the URL.

09-07-2006, 12:59 PM	#3
geeklet Prospect Join Date: Sep 2006 Posts: 11	tennis-x.com

09-07-2006, 01:02 PM	#4
JDV Hall of Famer Join Date: Sep 2004 Location: Chicago, Illinois Posts: 3,191	And any error messages you are getting when trying to connect. Since you know the person who administers the site, you might also ask whether he has integrated any ActiveX controls into the site. Those can sometimes cause problems for a Mac. Joe VanZandt

09-07-2006, 01:08 PM	#5
geeklet Prospect Join Date: Sep 2006 Posts: 11	Firefox: "Server Not Found" NNR: Just blanks out "Safari can’t find the server" And no, no ActiveX controls. They haven't done anything to the site. Let me know if there is other info you need, and thanks for the help

09-07-2006, 01:30 PM	#8
geeklet Prospect Join Date: Sep 2006 Posts: 11	Uhh, is my IP supposed to show up? Anyway, here's what I got via terminal: PING 209.200.229.175 (209.200.229.175): 56 data bytes 64 bytes from 209.200.229.175: icmp_seq=0 ttl=51 time=88.013 ms 64 bytes from 209.200.229.175: icmp_seq=1 ttl=51 time=87.875 ms 64 bytes from 209.200.229.175: icmp_seq=2 ttl=51 time=87.833 ms --- 209.200.229.175 ping statistics --- 3 packets transmitted, 3 packets received, 0% packet loss round-trip min/avg/max/stddev = 87.833/87.907/88.013/0.077 ms

09-07-2006, 01:39 PM	#11
geeklet Prospect Join Date: Sep 2006 Posts: 11	Ok, sorry. I'm not very familiar with Terminal so I thought I was supposed to do all of them at once.... (duh). I also forgot to mention that I have OS X 10.4.7 host tennis-x.com ;; connection timed out; no servers could be reached traceroute: unknown host tennis-x.com The echo "done" command just spits out the word 'done'. I also am not seeing my IP anywhere. (Does that make sense?)

09-07-2006, 01:52 PM	#13
JDV Hall of Famer Join Date: Sep 2004 Location: Chicago, Illinois Posts: 3,191	That would have been my first thought, too, except he seems to able to resolve other sites successfully. It seems to me there was a lengthy thread on a very similar problem to this on one of the other formus, but I can't immediately recall which one or what the resolution was, but it did NOT turn out to be DNS related, but something external, as I recall. I'll search for it and post if I find it.

09-07-2006, 02:00 PM	#14
JDV Hall of Famer Join Date: Sep 2004 Location: Chicago, Illinois Posts: 3,191	I think this was the thread, but there's no definite resolution. It seems to me that it was something to do with a very slow (or slower than expected) response from the site, but that might have been a different thread... http://forums.macosxhints.com/showth...onnect+to+site

09-07-2006, 05:30 PM	#17
voldenuit League Commissioner Join Date: Sep 2003 Location: Old Europe Posts: 5,146	If another machine using the same internet connection (does it ?), that would limit the issue to the OS X resolver or -less likely- your router. Just to be on the safe side, rebooting it might help. You may try lookupd -flushcache Showing us the result of cat /etc/resolv.conf as hayne previously suggested and lookupd -configuration would be helpful as well.