Older imac, updated to 10.4.4 and now no internet

agentphish · 01-26-2006, 12:27 PM

As the topic says. a friend of mine just called me looking suggestions on what to do. We installed Tiger on his 2.5 - 3 year old imac in the summer, 10.4.2 at the time. All has been running fine He then had no internet till just this past month. He got comcast hi-speed and and all was working fine and finally after about a month he decided to update to 10.4.4 using the combo update through software update...

Now he suddenly has no connectivity to the internet. Any suggestions on what might have changed because of the update or what he can try to get it back. he lives about 90 mins from me and I can't really drive there at the moment, just trying to give him things to try. Thanks

HAHAHAhAhA WELL.... I told him to powercycle the modem, and he JUST text'd me back as I was posting this saying "I am that stupid guy... THE MODEM GOT UNPLUGGED"

thanks anyways guys.

trevor · 01-26-2006, 12:29 PM

Can you ask him to tell us (or tell you who can tell us) everything (and I do mean everything) that it says in System Preferences > Network > Show: his network interface, such as Airport or Ethernet built-in > TCP/IP tab?

Trevor

01-26-2006, 12:27 PM	#1
agentphish Triple-A Player Join Date: May 2005 Posts: 224	Older imac, updated to 10.4.4 and now no internet As the topic says. a friend of mine just called me looking suggestions on what to do. We installed Tiger on his 2.5 - 3 year old imac in the summer, 10.4.2 at the time. All has been running fine He then had no internet till just this past month. He got comcast hi-speed and and all was working fine and finally after about a month he decided to update to 10.4.4 using the combo update through software update... Now he suddenly has no connectivity to the internet. Any suggestions on what might have changed because of the update or what he can try to get it back. he lives about 90 mins from me and I can't really drive there at the moment, just trying to give him things to try. Thanks HAHAHAhAhA WELL.... I told him to powercycle the modem, and he JUST text'd me back as I was posting this saying "I am that stupid guy... THE MODEM GOT UNPLUGGED" thanks anyways guys. __________________ 2011 2.5gz Mini  2010 15" i5 Matte  VZ4 Last edited by agentphish; 01-26-2006 at 12:29 PM.

01-26-2006, 12:29 PM	#2
trevor Moderator Join Date: Jun 2003 Location: Boulder, CO USA Posts: 19,549	Can you ask him to tell us (or tell you who can tell us) everything (and I do mean everything) that it says in System Preferences > Network > Show: his network interface, such as Airport or Ethernet built-in > TCP/IP tab? Trevor __________________ How to ask questions the smart way

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