External PHANTOM Drive (no access) Permission, Disk Utility, Mounted, Terminal Code

[hayne]

Quote: Originally Posted by gbeekman I am using an Ibook g4 with 10.3.9. I have an external fantom usb drive which worked fine until recenty when I cannot get it to mount on either my ibook, my wife's ( same setup) or a 9.2 mac system on another machine. System profiler shows it is attached, but it does not show up in disk utilities, Norton DD, or TT4. They ( fantom) want me to return drive, but I will lose 60Gb of backup files. Help? Gerry

You have posted in the wrong thread. The "Phantom" in the title of this thread was just implying that the drive had disappeared - it was not referring to the name of the manufacturer. And the topic of this thread is inaccessibility due to permission issues.
I think your USB drive problem is likely hardware-related. In any case, please re-post elsewhere, either in an existing thread that is about similar problems with a USB drive not mounting, or in a new thread.

[noi]

I cannot help writing a word of thanks,Hayne.
I had the same problem and was completely at a loss.
Fortunately I came across your site and read all the posts and FAQ.
I did what you told us to do and then my HD came back.
I really appreciate that you spend your time doing this.
Thanks.

[Help me Hints]

Hey Hayne,
I am in a bit of a predicament, in hopes of securing my files on my external firewire drives, I set the permissions to No Access on all the items except owner, but at the bottom i unchecked the box ignore ownership. I have tried everything on the "phantom drive" forum, but i get the same error over and over again.

sudo: /private/etc/sudoers is mode 0644, should be 0440

I dont know what to do... this is what i entered into the terminal

Last login: Mon Aug 28 22:35:53 on console
Welcome to Darwin!
r253147103:~ kevinemr$ /volumes
-bash: /volumes: is a directory
r253147103:~ kevinemr$ sudo chmod -R u+X "/Volumes/250gb LaCie HD"
sudo: /private/etc/sudoers is mode 0644, should be 0440
r253147103:~ kevinemr$ sudo chmod -R u+X "/Volumes/250gb LaCie HD"
sudo: /private/etc/sudoers is mode 0644, should be 0440
r253147103:~ kevinemr$ ls -l "/Volumes/250gb LaCie HD"
ls: 250gb LaCie HD: Permission denied
r253147103:~ kevinemr$ echo "done"
done
r253147103:~ kevinemr$ sudo
sudo: /private/etc/sudoers is mode 0644, should be 0440
r253147103:~ kevinemr$ /private/etc/sudoers/mode:0440
-bash: /private/etc/sudoers/mode:0440: Not a directory
r253147103:~ kevinemr$ sudo chmod -R u+rwX "/Volumes/250gb LaCie HD"
sudo: /private/etc/sudoers is mode 0644, should be 0440
r253147103:~ kevinemr$ sudo chmod -R u+rwX "/Volumes/250gb LaCie HD"
sudo: /private/etc/sudoers is mode 0644, should be 0440
r253147103:~ kevinemr$ sudo chmod -R u+rwX "/Volumes/250gb LaCie HD"
sudo: /private/etc/sudoers is mode 0644, should be 0440
r253147103:~ kevinemr$ sudo chmod -R o+rX "/Volumes/250gb LaCie HD"
sudo: /private/etc/sudoers is mode 0644, should be 0440
r253147103:~ kevinemr$

I really need your help, i loose everything if this doesnt work... like i wont graduate on time.... etc... my life is in your hands.

THANK YOU!!!!

Kevin Emr

PS ill paypal if it works

[hayne]

Quote: Originally Posted by Help me Hayne in hopes of securing my files on my external firewire drives, I set the permissions to No Access on all the items except owner, but at the bottom i unchecked the box ignore ownership.

If you have "ignore ownership" checked, then the permissions on that drive should be irrelevant. I.e. with "ignore ownership" checked, anybody and everybody can access the files no matter what the permissions say.
So it isn't very secure, but it isn't clear what your problem is (as you didn't say anything about what your basic problem is before you started talking about your problems with 'sudo').

Quote: I get the same error over and over again. sudo: /private/etc/sudoers is mode 0644, should be 0440

This indicates that the permissions on the file "/private/etc/sudoers" is incorrect.
This is why 'sudo' does not work for you.
You will need to fix the permissions on that file before you can use 'sudo'
Do you know how the permissions on that file got screwed up? Did you change them?

First try doing permission repair on the main drive (not the external drive) by selecting that drive in Disk Utility and then clicking the "Repair Disk Permissions" button.

Then try using 'sudo' again.
E.g.:
sudo ls /etc/httpd

If that doesn't work (i.e. if Disk Utility's permission repair doesn't fix it) then we'll have to do it from single-user mode which is a bit trickier - so let us know.

[Kuning]

I have a similar problem with my external Maxtor One-Touch 300Gb firewire.
It is recognised in bootcamp XP on my Macbook Pro but is not even seen in Disc Utilities in OS X. Does anyone know the answer to this?

[Kuning]

My bad.
I found an Intel update on the Maxtor website and now it mounts fine.
http://www.maxtor.com/portal/site/Ma...downloadID=174

[harakiwi]

Hello,

I just purchased the New Mac Pro 2 x 3GHz Dual-Core Intel Xeon with two internal hard drives. The second drive was always asking for my password to authenticate, so then I did Get Info and was messing around with the Ownership priviledges options and later when I restarted the drive didn't appear on my desktop. I was able to copy restore stuff to my other drive through Disk Utilities but I still can't access the disk otherwise. In Disk Utilities the drive appeares mounted but is ghosted.

Pleas help me, what can I do? I tried the following commands in Terminal as I read in a previous post, entered my password and restarted but it still did not work.

Thanks, Nguyen

Last login: Tue Sep 12 21:36:59 on console
Welcome to Darwin!
nguyen-nguyens-computer:~ Nguyen$ sudo chmod -R u+rwX "/Volumes/Macintosh HD2"
Password:
nguyen-nguyens-computer:~ Nguyen$

[harakiwi]

Hello Again,
I have tried a few of the commands mentioned in previous posts and came up with the following:

Last login: Sat Sep 16 04:22:53 on console
Welcome to Darwin!
nguyen-nguyens-computer:~ Nguyen$ sudo chmod -R u+X "/Volumes/Macintosh HD2"
Password:
nguyen-nguyens-computer:~ Nguyen$ ls -l /Volumes
total 8
drwxr-xr-x 22 Nguyen Nguyen 782 Sep 10 21:53 465
drwxr-xr-x 26 Nguyen Nguyen 918 Sep 9 22:10 D5
lrwxr-xr-x 1 root admin 1 Sep 16 04:22 Macintosh HD -> /
drwxr--r-- 10 root wheel 442 Sep 12 08:52 Macintosh HD2
drwx------ 90 Nguyen Nguyen 3094 Sep 12 09:34 PocketDrive 59 GB
nguyen-nguyens-computer:~ Nguyen$ echo "done"
done
nguyen-nguyens-computer:~ Nguyen$


I hope this helps. Also, I forgot to mention that I'm pretty sure, I had pressed the "No Access" buttons when this problem began, but I assumed that's what these posts were about.

I would be very greatful and more than happy to PayPal if you could help me.

Thanks.

[hayne]

Quote: Originally Posted by harakiwi nguyen-nguyens-computer:~ Nguyen$ ls -l /Volumes total 8 drwxr-xr-x 22 Nguyen Nguyen 782 Sep 10 21:53 465 drwxr-xr-x 26 Nguyen Nguyen 918 Sep 9 22:10 D5 lrwxr-xr-x 1 root admin 1 Sep 16 04:22 Macintosh HD -> / drwxr--r-- 10 root wheel 442 Sep 12 08:52 Macintosh HD2 drwx------ 90 Nguyen Nguyen 3094 Sep 12 09:34 PocketDrive 59 GB

I'm not sure but I think the second hard drive should normally be owned by your user account. (That is the case for 2nd partitions on internal drives)
The above results show that your "Macintosh HD2" drive is owned by 'root' and has only read (not write) access for others.

I think you should run the following command (copy & paste it to the Terminal and then press Return):

sudo chown Nguyen:Nguyen "/Volumes/Macintosh HD2"

That will change the top level of that drive. It may also be necessary to change the ownership or permissions of the sub-folders on that drive.
But just try the above and see what difference it makes.

[harakiwi]

RESPECT!

I tried the above command and restarted and the drive was there. Thanks so much. You made it so easy, I just wonder if there is anything else. I'm still not sure exactly what I did to begin with to make the drive go away.

Anyway, I will gladly make a donation.

Nguyen

[hayne]

Quote: Originally Posted by harakiwi I just wonder if there is anything else.

Try out the drive and see if you can access everything on it. Otherwise ask again with details of what doesn't work.

[grazza]

Hello there,

Hope someone can help. I have a lacie 2.5inch drive that won't mount. I can see it in disc utility but can't mount it.

This drive is damaged and I have just finished using the 'dd' command to copy the contents (I am very new to terminal). All that went ok but when I restarted this morning my lacie drive did not mount. I have followed this very helpful thread but still can't get my drive back.

Firstly should I have stopped that dd command or will it stop itself?

Secondly when i enter these comands into terminal

id
ls -l /Volumes
ls -ld /Volumes/PEEWEE
ls -ld /Volumes/PEEWEE/wip
ls -ld "/Volumes/PEEWEE/wip/Ballet 4 graeme"
ls -l "/Volumes/PEEWEE/wip/Ballet 4 graeme/ballet.lso"
echo ---------------

it reteurns

Gees-81:~ gee$
Gees-81:~ gee$ id
uid=501(gee) gid=501(gee) groups=501(gee), 80(admin)
Gees-81:~ gee$ ls -l /Volumes
total 8
lrwxr-xr-x 1 root admin 1 Sep 25 10:30 Macintosh HD -> /
Gees-81:~ gee$ ls -ld /Volumes/PEEWEE
ls: /Volumes/PEEWEE: No such file or directory
Gees-81:~ gee$ ls -ld /Volumes/PEEWEE/wip
ls: /Volumes/PEEWEE/wip: No such file or directory
Gees-81:~ gee$ ls -ld "/Volumes/PEEWEE/wip/Ballet 4 graeme"
ls: /Volumes/PEEWEE/wip/Ballet 4 graeme: No such file or directory
Gees-81:~ gee$ ls -l "/Volumes/PEEWEE/wip/Ballet 4 graeme/ballet.lso"
ls: /Volumes/PEEWEE/wip/Ballet 4 graeme/ballet.lso: No such file or directory
Gees-81:~ gee$ echo ---------------


Am I doing something really stupid.


hope you can help.

Thanks

Graeme

[hayne]

Quote: Originally Posted by grazza This drive is damaged and I have just finished using the 'dd' command to copy the contents (I am very new to terminal). All that went ok but when I restarted this morning my lacie drive did not mount. I have followed this very helpful thread but still can't get my drive back. Firstly should I have stopped that dd command or will it stop itself?

The 'dd' command would normally stop by itself when it has finished copying the amount that it was told to.

You might want to read at least the first part of this Unix FAQ to get more comfortable with Terminal.

Quote: Gees-81:~ gee$ ls -l /Volumes total 8 lrwxr-xr-x 1 root admin 1 Sep 25 10:30 Macintosh HD -> /

That shows that the only drive mounted is your internal drive.

Quote: Gees-81:~ gee$ ls -ld /Volumes/PEEWEE ls: /Volumes/PEEWEE: No such file or directory

There is little point in doing this command unless the "PEEWEE" drive shows up in the results from the previous ('ls -l /Volumes') command.

You said that the drive was damaged. This is often sufficient to prevent it from mounting.
The subject of this thread is drives that mount but which are not accessible due to permission problems.
Your situation does not seem to fit in this thread.

[aqua212]

Hey,

I've gone through this thread and another similar one and have tried all the suggestions. When I type the command:

sudo chmod -R u+X "/Volumes/Antonio Campos's iPod"
ls -l "/Volumes/Antonio Campos's iPod"
echo "done"

I get:

[Antonio-Camposs-Computer:~] antonioc% sudo chmod -R u+X "/Volumes/Antonio Campos's iPod"
Password:
chmod: /Volumes/Antonio Campos's iPod: No such file or directory
[Antonio-Camposs-Computer:~] antonioc%

So I first am asked to enter my password, and then once I do it says No such file...But it is mounted and that is the name given. I tried your other recommended command to make sure and what comes up is this:

[Antonio-Camposs-Computer:~] antonioc% id
uid=501(antoniocampos) gid=20(staff) groups=20(staff), 81(appserveradm), 79(appserverusr), 80(admin)
ls -l /Volumes
echo "done"[Antonio-Camposs-Computer:~] antonioc% ls -l /Volumes
total 8
d---r-xr-x   21 antonioc  staff  816 Nov 15 00:42 Antonio Campos???s iPod
lrwxr-xr-x    1 root      admin    1 Nov 17 19:06 Macintosh HD -> /
drwxr-xr-x    4 antonioc  admin  136 Oct 19 13:02 NO NAME
[Antonio-Camposs-Computer:~] antonioc% echo "done"

so I tried doing it with several question marks after the s in my name and this comes up:

[Antonio-Camposs-Computer:~] antonioc% sudo chmod -R u+X "/Volumes/Antonio Campos???s iPod"
chmod: /Volumes/Antonio Campos???s iPod: No such file or directory
ls -l "/Volumes/Antonio Campos???s iPod"
echo "done"[Antonio-Camposs-Computer:~] antonioc% ls -l "/Volumes/Antonio Campos???s iPod"
ls: /Volumes/Antonio Campos???s iPod: No such file or directory
[Antonio-Camposs-Computer:~] antonioc% echo "done"

PLEASE help me. I'm not sure what i'm doing wrong.
Thanks very much,
A

[hayne]

Quote: Originally Posted by aqua212 [Antonio-Camposs-Computer:~] antonioc% id uid=501(antoniocampos) gid=20(staff) groups=20(staff), 81(appserveradm), 79(appserverusr), 80(admin) ls -l /Volumes echo "done"[Antonio-Camposs-Computer:~] antonioc% ls -l /Volumes total 8 d---r-xr-x 21 antonioc staff 816 Nov 15 00:42 Antonio Campos???s iPod lrwxr-xr-x 1 root admin 1 Nov 17 19:06 Macintosh HD -> / drwxr-xr-x 4 antonioc admin 136 Oct 19 13:02 NO NAME [Antonio-Camposs-Computer:~] antonioc% echo "done"

The ??? in the name indicates that it isn't just an ordinary single-quote character in the name. It must be some other non-standard character, like a curly quote for example.
If you can rename the iPod (by selecting its name in the Finder Sidebar and then right-clicking or Control-clicking to bring up the contextual menu, then choosing the "Rename" menu item) it would be good to rename it to remove that special character.
But the permissions are likely going to prevent you from renaming it - but try just in case.

The "d---r-xr-x" indicates that the owner (antonioc) has no permissions on the top-level folder of the iPod.
Try the following command to fix this (the * should sidestep the problems with the name):

sudo chmod u+rwx /Volumes/Antonio*

[aqua212]

It worked perfectly. Thanks for the help!

[EdwardT]

Quote: Originally Posted by noi I cannot help writing a word of thanks,Hayne. I had the same problem and was completely at a loss. Fortunately I came across your site and read all the posts and FAQ. I did what you told us to do and then my HD came back. I really appreciate that you spend your time doing this.

Yes Yes Yes Yes Yes Yes Yes!!!!!!!!!!!!!
Thanks Thanks Thanks Thanks Thanks!!!!!!!!!
I used #82 it work perfectly.
I can use my HD again!!!!!

[EDYGRAPHICS]

Last login: Wed Dec 27 12:05:32 on ttyp1
Welcome to Darwin!
G5:~ EDY$ id
uid=501(EDY) gid=501(EDY) groups=501(EDY), 81(appserveradm), 79(appserverusr), 80(admin)
G5:~ EDY$ ls -l /Volumes
total 8
drwxr-xr-x 18 EDY EDY 646 Dec 19 21:08 Bayje Series
drwxr-xr-x 3 EDY admin 102 May 22 2006 Diamante 5
d---r-xr-x 13 EDY EDY 544 Dec 27 09:45 FAST LOAD
d---r-xr-x 21 EDY EDY 816 Dec 27 09:45 G-RAID
drwxr-xr-x 19 EDY EDY 748 Dec 26 16:35 HD II
lrwxr-xr-x 1 root admin 1 Dec 27 12:01 Macintosh HD -> /
G5:~ EDY$ ls -l "/Volumes/FAST LOAD"
ls: FAST LOAD: Permission denied
G5:~ EDY$ echo ---------------

[EDYGRAPHICS]

PLEASE! I need help with Two Hard drives they are G-Tech drives, I Did the same stupid thing by checking "No Acces" on the Get info on each HD.

I read the forum and I try your steps, but no results whent to everything and restart my computer but still I dont see the hard drive.








Last login: Wed Dec 27 12:05:32 on ttyp1
Welcome to Darwin!
G5:~ EDY$ id
uid=501(EDY) gid=501(EDY) groups=501(EDY), 81(appserveradm), 79(appserverusr), 80(admin)
G5:~ EDY$ ls -l /Volumes
total 8
drwxr-xr-x 18 EDY EDY 646 Dec 19 21:08 Bayje Series
drwxr-xr-x 3 EDY admin 102 May 22 2006 Diamante 5
d---r-xr-x 13 EDY EDY 544 Dec 27 09:45 FAST LOAD
d---r-xr-x 21 EDY EDY 816 Dec 27 09:45 G-RAID
drwxr-xr-x 19 EDY EDY 748 Dec 26 16:35 HD II
lrwxr-xr-x 1 root admin 1 Dec 27 12:01 Macintosh HD -> /
G5:~ EDY$ ls -l "/Volumes/FAST LOAD"
ls: FAST LOAD: Permission denied
G5:~ EDY$ echo ---------------


this is the resust of the first step on "Terminal"
when i type sudo chmod -R u+X"/Volumes/FAST LOAD" I exit Terminal and restart the computer but nothing happens the harddrives are still missing...

Help please, y e-mail is Edygraphics@mac.com

[hayne]

Quote: Originally Posted by EDYGRAPHICS G5:~ EDY$ ls -l /Volumes total 8 drwxr-xr-x 18 EDY EDY 646 Dec 19 21:08 Bayje Series drwxr-xr-x 3 EDY admin 102 May 22 2006 Diamante 5 d---r-xr-x 13 EDY EDY 544 Dec 27 09:45 FAST LOAD d---r-xr-x 21 EDY EDY 816 Dec 27 09:45 G-RAID drwxr-xr-x 19 EDY EDY 748 Dec 26 16:35 HD II lrwxr-xr-x 1 root admin 1 Dec 27 12:01 Macintosh HD -> / this is the resust of the first step on "Terminal" when i type sudo chmod -R u+X"/Volumes/FAST LOAD" I exit Terminal and restart the computer but nothing happens the harddrives are still missing...

The above results from the 'ls -l' command show that the "FAST LOAD" drive is missing read permission as well as execute permission.
So the command you should run to fix this is:

sudo chmod u+rwx "/Volumes/FAST LOAD"

Copy & paste the above to make sure you get it right.
Don't restart your Mac before testing it - no need to do that. Just run the command and you should have access again.