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Old 07-16-2002, 12:55 PM   #1
Join Date: Jul 2002
Posts: 1
Question Why does Mail take so long to download/send e-mails?

I'm very new to OS X so my ignorance may be shining through - but I've just set up the OS X Apple Mail app to download/send new messages to/from our domain server (our e-mail accounts are through godaddy) and it seems to run (circling arrow) for over 2 minutes each time it is downloading or sending e-mails - and these e-mails are one-liners w/no attachments. Since our ISP is AT&T w/cable modem - speed should not be an issue. On our other OS 9 macs running Entourage, e-mail download/sends take place in 2-5 seconds. Is it possible that Mail is scanning a bunch of servers each time, looking for the godaddy domain server? I can't explain why it's taking so long but as currently configured - Mail is basically unusable because of this slow speed. We have three macs on our local area network at home (only one of which is running OS X).

Any suggestions on the possible cause of slowness?
mikeh is offline   Reply With Quote
Old 07-16-2002, 03:19 PM   #2
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Join Date: Jan 2002
Location: New York, NY
Posts: 972
I use dial-up and let me share with you, it's no different from this perspective. Mail.app using @mac.com email has been the slowest POP email experience I've ever been through, that includes my Commodore 64 days with the phat 300 bps modem!

I'll be interested to see if anyone can offer any help.. how fast is Entourage or Eudora for you? Have you tried it with your email account? (If you'd like to check, link to Office X - Test Drive which includes Entourage X - or Eudora 5.1.1 to see if you find speed improvements.

Jacques is offline   Reply With Quote
Old 07-16-2002, 03:46 PM   #3
Join Date: Dec 2001
Location: Portland, OR
Posts: 1,472
Very odd ... I have a cable modem at home and regularly check accounts on four domains with no perceptable delays at all.

You might try creating a DNS entry locally for the godaddy.com server to see if that helps -- see this hint for more information on how to do that using NetInfo Manager.

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Old 07-18-2002, 12:50 PM   #4
Join Date: Jun 2002
Posts: 38
I get a pretty rapid response on receiving e-mail, but sending is fussy. Sometimes it sends quickly, sometimes it takes a very long time. Occasionally it doesn't go out at all until I've quit and relaunched the app a few times.

There have been other threads about Mail's issues. I'm suspicious there are just a lot bugs still in the system.

Hopefully the Jaguar version will be better. Does anyone know if will be able to get the new Mail app without upgrading to Jaguar? $129 is a bit steep for a bunch of bug fixes....
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Old 07-18-2002, 01:25 PM   #5
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Location: New York, NY
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That's it! I'm going back to snail mail..

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