G5 Will Not Start Up

vintagemarketing · 02-28-2005, 08:26 AM

My G5 1.8GHZ gets to the blue screen and then freezes.
I restarted using the System CD, Tried to repair disc and received the message: the underlying task reported failure on exit (-9972)

I could not repair the Drive. Did I lose everything on that drive?

weltonch777 · 02-28-2005, 08:36 AM

You may be able to get most of it back by installing it as a secondary drive and getting a good drive to reload the system on. Past that, there are third party vendors who make a fortune off of scavanging data off of corrupted drives. (And, yes, that means they charge a fortune also.) If you do have to go that route you might want to ask around and see what luck other people have had with them.

This is, of course, assuming it's your disk that's bad, and not part of your Board. Best way to check that out would be to either get a different disk and try to format it.

vintagemarketing · 02-28-2005, 08:46 AM

Do I need to install another internal drive and then install OSX onto it and try to retrieve data? Can I isstall OSX on an external Drive connected via USB or Firewire?

voldenuit · 02-28-2005, 08:48 AM

Firewire yes, USB no.

vintagemarketing · 02-28-2005, 08:53 AM

I can start up to my EDrive but my hard drive will not mount.

weltonch777 · 02-28-2005, 08:57 AM

How are you trying to mount it?

vintagemarketing · 02-28-2005, 09:00 AM

Tech Tool Pro. I am running TT Pro right now on my HD

voldenuit · 02-28-2005, 09:00 AM

Does the internal drive show up in the DiskUtility as a device at least ?

If not, the logic board of the drive has probably gone south.

Does the drive that won't mount spin up ?

vintagemarketing · 02-28-2005, 09:06 AM

The drive 160GB internal drive does show up in Tech Tool Pro and it is performing a surface scan as we speak. I dont think it is spinning up.
If I perform a restart, I get to the blue screen and then it freezes.

weltonch777 · 02-28-2005, 09:09 AM

If it isn't spinnig TTP should notice that pretty quick...

vintagemarketing · 02-28-2005, 09:16 AM

Its about 3/4 finished scanning. I am hopeful it will mount. Once (if) it mounts, I am going to backup the data and reformat the drive. If that the correct thing to do?

weltonch777 · 02-28-2005, 09:18 AM

In a word, Yes to the backup.

You might want to think about a new drive, though.
How much of it were you using?
A 100 GB drive, if it's big enough, will generally be more dependable than a 160.

vintagemarketing · 02-28-2005, 09:20 AM

Can I clone it so I acan keep my applications or will it clone a bad drive?

weltonch777 · 02-28-2005, 09:23 AM

I'd go for trying to pull your preferences first, home directory second, and work up from there.
Definately wouldn't do a full clone.

vintagemarketing · 02-28-2005, 09:28 AM

Through CCC, I can just clone preferences? then just home directory?

voldenuit · 02-28-2005, 09:30 AM

1
scrape your data off the drive first thing.

2
run disk utility repair.

3
if it doesn't find anything wrong, next fix permissions.

4
try to boot off the repaired drive.

If all that works out ok, cloning will produce a working copy.
Reformatting only makes sense, if there are newly developped bad sectors.

More probably than not, it's just a slightly corrupt file-system and everything should be fine again.

As for new disks, I am unaware of any 100 GB 3,5" disks.
Any size appropriate for your needs will do. The best Gigabyte/buck ratio is with 160 or 200 GB drives now.

If you're concerned about disk failures, building a RAID 1 will take care of that. It won't protect you from fs-corruption.

vintagemarketing · 02-28-2005, 10:18 AM

Tech Tool pro crashed. I am now using TTP and Scavenging the hard drive to retrieve data.

vintagemarketing · 02-28-2005, 10:56 AM

Will Erasing and reformatting the drive solve the drive problem? Do I need to replace it? Will Apple cover it? I ahave apple care. How can I tell if it is the mother board. i have had problems in the past starting this computer up.

Las_Vegas · 02-28-2005, 12:39 PM

Give DiskWarrior a try. TTP's directory reconstruction always crashes on my system too. DiskWarrior does a better job and doesn't crash.

tlarkin · 02-28-2005, 01:07 PM

I agree Diskwarrior is best for disk corruption.

If its a partition table issue then its considered software and not covered under warranty. Wiping and reloading it would fix the problem.

If its a physical problem with the drive then yes it would need to be replaced and the warranty will cover it (mechanical failure, bad blocks, etc.)

If you hold down the option key while running diskwarrior the rebuild key turns into scavange.

02-28-2005, 08:26 AM	#1
vintagemarketing Triple-A Player Join Date: Sep 2004 Posts: 108	G5 Will Not Start Up My G5 1.8GHZ gets to the blue screen and then freezes. I restarted using the System CD, Tried to repair disc and received the message: the underlying task reported failure on exit (-9972) I could not repair the Drive. Did I lose everything on that drive?

02-28-2005, 08:36 AM	#2
weltonch777 Triple-A Player Join Date: Feb 2005 Location: Bellevue, WA Posts: 233	You may be able to get most of it back by installing it as a secondary drive and getting a good drive to reload the system on. Past that, there are third party vendors who make a fortune off of scavanging data off of corrupted drives. (And, yes, that means they charge a fortune also.) If you do have to go that route you might want to ask around and see what luck other people have had with them. This is, of course, assuming it's your disk that's bad, and not part of your Board. Best way to check that out would be to either get a different disk and try to format it. __________________ I decided to change my signature

02-28-2005, 08:46 AM	#3
vintagemarketing Triple-A Player Join Date: Sep 2004 Posts: 108	NEw Drive Do I need to install another internal drive and then install OSX onto it and try to retrieve data? Can I isstall OSX on an external Drive connected via USB or Firewire?

02-28-2005, 08:53 AM	#5
vintagemarketing Triple-A Player Join Date: Sep 2004 Posts: 108	EDrive I can start up to my EDrive but my hard drive will not mount.

02-28-2005, 08:57 AM	#6
weltonch777 Triple-A Player Join Date: Feb 2005 Location: Bellevue, WA Posts: 233	How are you trying to mount it? __________________ I decided to change my signature

02-28-2005, 08:48 AM	#4
voldenuit Hall of Famer Join Date: Sep 2003 Location: Old Europe Posts: 4,969	Firewire yes, USB no.

02-28-2005, 09:00 AM	#7
vintagemarketing Triple-A Player Join Date: Sep 2004 Posts: 108	Tech Tool Pro. I am running TT Pro right now on my HD

02-28-2005, 09:06 AM	#9
vintagemarketing Triple-A Player Join Date: Sep 2004 Posts: 108	The drive 160GB internal drive does show up in Tech Tool Pro and it is performing a surface scan as we speak. I dont think it is spinning up. If I perform a restart, I get to the blue screen and then it freezes.

02-28-2005, 09:09 AM	#10
weltonch777 Triple-A Player Join Date: Feb 2005 Location: Bellevue, WA Posts: 233	If it isn't spinnig TTP should notice that pretty quick... __________________ I decided to change my signature

02-28-2005, 09:16 AM	#11
vintagemarketing Triple-A Player Join Date: Sep 2004 Posts: 108	Its about 3/4 finished scanning. I am hopeful it will mount. Once (if) it mounts, I am going to backup the data and reformat the drive. If that the correct thing to do?

02-28-2005, 09:18 AM	#12
weltonch777 Triple-A Player Join Date: Feb 2005 Location: Bellevue, WA Posts: 233	In a word, Yes to the backup. You might want to think about a new drive, though. How much of it were you using? A 100 GB drive, if it's big enough, will generally be more dependable than a 160. __________________ I decided to change my signature Last edited by weltonch777; 02-28-2005 at 09:21 AM.

02-28-2005, 09:20 AM	#13
vintagemarketing Triple-A Player Join Date: Sep 2004 Posts: 108	Can I clone it so I acan keep my applications or will it clone a bad drive?

02-28-2005, 09:23 AM	#14
weltonch777 Triple-A Player Join Date: Feb 2005 Location: Bellevue, WA Posts: 233	I'd go for trying to pull your preferences first, home directory second, and work up from there. Definately wouldn't do a full clone. __________________ I decided to change my signature

02-28-2005, 09:28 AM	#15
vintagemarketing Triple-A Player Join Date: Sep 2004 Posts: 108	Through CCC, I can just clone preferences? then just home directory?

02-28-2005, 09:30 AM	#16
voldenuit Hall of Famer Join Date: Sep 2003 Location: Old Europe Posts: 4,969	1 scrape your data off the drive first thing. 2 run disk utility repair. 3 if it doesn't find anything wrong, next fix permissions. 4 try to boot off the repaired drive. If all that works out ok, cloning will produce a working copy. Reformatting only makes sense, if there are newly developped bad sectors. More probably than not, it's just a slightly corrupt file-system and everything should be fine again. As for new disks, I am unaware of any 100 GB 3,5" disks. Any size appropriate for your needs will do. The best Gigabyte/buck ratio is with 160 or 200 GB drives now. If you're concerned about disk failures, building a RAID 1 will take care of that. It won't protect you from fs-corruption.

02-28-2005, 10:18 AM	#17
vintagemarketing Triple-A Player Join Date: Sep 2004 Posts: 108	Tech Tool pro crashed. I am now using TTP and Scavenging the hard drive to retrieve data.

02-28-2005, 10:56 AM	#18
vintagemarketing Triple-A Player Join Date: Sep 2004 Posts: 108	Will Erasing and reformatting the drive solve the drive problem? Do I need to replace it? Will Apple cover it? I ahave apple care. How can I tell if it is the mother board. i have had problems in the past starting this computer up.

02-28-2005, 12:39 PM	#19
Las_Vegas League Commissioner Join Date: Sep 2004 Location: Las Vegas Posts: 5,875	Give DiskWarrior a try. TTP's directory reconstruction always crashes on my system too. DiskWarrior does a better job and doesn't crash. __________________ Las_Vegas -- Ts'i mahnu uterna ot twan ot geifur hingts uto. -- Sometimes I wonder… Why is that Frisbee getting Larger? …and then it hits me. -- Disposable thumbs make me specialer than most animals…

02-28-2005, 01:07 PM	#20
tlarkin League Commissioner Join Date: Mar 2003 Location: Kansas City Posts: 11,347	I agree Diskwarrior is best for disk corruption. If its a partition table issue then its considered software and not covered under warranty. Wiping and reloading it would fix the problem. If its a physical problem with the drive then yes it would need to be replaced and the warranty will cover it (mechanical failure, bad blocks, etc.) If you hold down the option key while running diskwarrior the rebuild key turns into scavange. __________________ sudo make me a sammich http://www.tlarkin.com "It just told me what I already knew, that I'm a great and amazing guy, didn't I tell you baby, I'm Zaphod Beeblebrox."

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