Anger and frustration at Bugs not being fixed.

[benwiggy]

I've reported several bugs to Apple on Apple's Bug Reporter. Some have been fixed; some are still open.
However, one of them has been marked "Engineering has determined that there are no plans to change the behavior."
So, the bug remains, and Apple are just going to leave it.

I've also reported bugs from Lion, which got fixed in 10.8, but not in 10.7. Given that lots of hardware can't upgrade, and that Apple's new annual OS strategy is likely to continue cutting off older hardware, not fixing bugs in older versions is tantamount to extortion, by making them buy new hardware to get the fix.

I've fired off a hopefully not too emotional email to Tim Cook -- I know he must get thousands of ranty emails -- but ultimately it hurts the brand if OS X is a buggy product.

I'm mad as hell, and I'm not going to take it anymore

[anthlover]

O you got my curiosity up which Bug do you speak of fixed in ML thats still in LI? Cut off mostly 6 year old systems + or - a bit. I have one of my systems of that vintage too.

[chabig]

If it's a really serious bug, wouldn't we all see it and care?

[benwiggy]

Quote: Originally Posted by chabig If it's a really serious bug, wouldn't we all see it and care?

Different people have different workflows. What is serious to one person might not be serious to another.

Lion introduced a huge number of bugs relating to Quartz Filters. User-created filters were *broken* and did not work at all. That still remains unfixed in Lion, but has been fixed in 10.8.

Lion also removed the long-standing PDF workflow "Save As PDF/X". If you try to create a workflow to do a similar job: firstly, you can't create a Save file dialog in a user workflow, so you have to save it to a default location; secondly, some (Apple) apps flag errors and don't process the PDF; some do, but use a bad naming strategy ".pdf.pdf".

In short: a feature that has been in every version of OS X has been removed, and if you try to re-implement it in Automator, applications behave inconsistently, incorrectly, some don't work at all, and you still don't get the same functionality.

Other bugs involving Quartz Filters which I reported when Lion was released that are still unfixed include:
Duplicate a PDF in Preview and apply a Quartz Filter when you Save it. The document window in Preview will not display the effect of the Filter: you have to close and reload the file.

Printing files from the Finder: if you select a file and press Command P in the Finder: Preview will flag an error, if it is set to open each file in a separate window.

These may not be show-stoppers to most people, but if Apple includes a feature, it should work properly. I can accept the bug being a low priority: what I can't accept is Apple saying "We're not going to bother to fix it".

[agentx]

Do not hold your breath i have a feeling that Lion will only have security updates....I will be surprised if 10.7.6 comes with any real world fixes for your issues.....or some of the others.

The whole Lion 10.7 release was a debacle IMHO. And Apple's policy regarding OS releases is not a good fit for Business. I do not want to have to upgrade 100s of machines to latest OS just for bug fixes at a cost to my clients.

I have recently been told that issues i have with 10.8.2 will be addressed with 10.9 ! Not really a big help as i want to keep my deployments on 10.8 for 18 months at least ! In fact mostly we try not to touch OS upgrade for 24-36 months as i have Filemaker Server/Pro running at some of my sites.

[benwiggy]

Quote: Originally Posted by agentx I will be surprised if 10.7.6 comes with any real world fixes for your issues.....or some of the others.

Apple specifically stated on the bug report that the issue would not be addressed in Lion. That's a whole major release with a fundamental flaw in one of its features, ignored. From your experience, that seems this is now par for the course. To my mind, that is unacceptable.

OS X has always been marketed as not crashing, not being buggy "like the other guy". If it gets a reputation as "nice kit, buggy software", then that could be a significant factor in people staying away from the platform.