Kernel Panics caused by Logitech Bluetooth mouse

aurora72 · 11-24-2012, 02:55 AM

Hello

From time to time I get Kernel Panic (requiring hard shutdown) on my Mac mini 2009. I guess it's caused by the Logitech M470 Bluetooth mouse, 'cos it happens after the "mouse disconnected" warning (below are the details of KP report)

Though this KP happens rarely, I wish it never happens, because you know, all your work on desktop goes unsaved. Note that, no other thing causes any KP on this Mac. All KP's are caused solely by the mouse.

This might make me eventually change the mouse; possibly with a USB connected one. But before I do that, I'd like to learn what's exactly causing this KP and if there's a way to prevent it. Or, do you know if there's a decently-priced Bluetooth mouse which will not cause such KPs?

Thanks.

Code:

Interval Since Last Panic Report:  1964233 sec
Panics Since Last Report:          1
Anonymous UUID:                    ACF7B8D5-C0BD-46DC-A0C1-B87FC9FAA471

Sat Nov 24 10:40:44 2012
panic(cpu 1 caller 0xffffff80002c473a): Kernel trap at 0xffffff800063c591, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000035, CR3: 0x0000000000100000, CR4: 0x0000000000000660
RAX: 0x0000000000000001, RBX: 0x0000000000004016, RCX: 0xffffff808dd9bdb1, RDX: 0xffffff800bb56400
RSP: 0xffffff808dd9bf00, RBP: 0xffffff808dd9bf30, RSI: 0xffffff7f82061b90, RDI: 0xffffff800bb40300
R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0xffffff7f80898dc0, R11: 0xffffff80002da8d0
R12: 0xffffff7f82058638, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000000
RFL: 0x0000000000010202, RIP: 0xffffff800063c591, CS:  0x0000000000000008, SS:  0x0000000000000010
CR2: 0x0000000000000035, Error code: 0x0000000000000002, Faulting CPU: 0x1

Backtrace (CPU 1), Frame : Return Address
0xffffff808dd9bbb0 : 0xffffff8000220792 
0xffffff808dd9bc30 : 0xffffff80002c473a 
0xffffff808dd9bde0 : 0xffffff80002da0cd 
0xffffff808dd9be00 : 0xffffff800063c591 
0xffffff808dd9bf30 : 0xffffff800063b330 
0xffffff808dd9bf70 : 0xffffff800063b1d4 
0xffffff808dd9bfb0 : 0xffffff8000820057 

BSD process name corresponding to current thread: kernel_task

Mac OS version:
11E53

Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr  9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: Macmini3,1 (Mac-F22C86C8)

System uptime in nanoseconds: 62254592116528
last loaded kext at 59295774072993: com.apple.driver.AppleUSBCDC	4.1.17 (addr 0xffffff7f807a4000, size 16384)
last unloaded kext at 59369013270728: com.apple.driver.AppleUSBCDC	4.1.17 (addr 0xffffff7f807a4000, size 12288)
loaded kexts:
com.github.osxfuse.filesystems.osxfusefs	2.3.9
com.Cycling74.driver.Soundflower	1.5.2
com.eltima.SyncMate.kext	0.2.5b15
com.Logitech.Control Center.HID Driver	3.5.1
com.apple.filesystems.smbfs	1.7.2
com.apple.driver.AppleHWSensor	1.9.5d0
com.apple.filesystems.autofs	3.0
com.apple.driver.ApplePlatformEnabler	2.0.5d2
com.apple.driver.AGPM	100.12.42
com.apple.driver.AudioAUUC	1.59
com.apple.driver.AppleHDA	2.2.0f3
com.apple.driver.AppleUpstreamUserClient	3.5.9
com.apple.driver.AppleMCCSControl	1.0.26
com.apple.GeForce	7.1.8
com.apple.driver.AppleUSBDisplays	323.3
com.apple.iokit.IOUserEthernet	1.0.0d1
com.apple.driver.ACPI_SMC_PlatformPlugin	5.0.0d0
com.apple.iokit.IOBluetoothSerialManager	4.0.5f11
com.apple.Dont_Steal_Mac_OS_X	7.0.0
com.apple.driver.AudioIPCDriver	1.2.2
com.apple.driver.AppleLPC	1.5.8
com.apple.driver.BroadcomUSBBluetoothHCIController	4.0.5f11
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless	1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0d1
com.apple.BootCache	33
com.apple.driver.AppleIRController	312
com.apple.iokit.SCSITaskUserClient	3.2.0
com.apple.iokit.IOAHCISerialATAPI	2.0.3
com.apple.driver.XsanFilter	404
com.apple.iokit.IOAHCIBlockStorage	2.0.3
com.apple.driver.AirPortBrcm43224	501.36.15
com.apple.driver.AppleRTC	1.5
com.apple.driver.AppleFWOHCI	4.8.9
com.apple.driver.AppleEFINVRAM	1.5.0
com.apple.driver.AppleUSBHub	4.5.0
com.apple.driver.AppleAHCIPort	2.3.0
com.apple.nvenet	2.0.17
com.apple.driver.AppleUSBEHCI	4.5.8
com.apple.driver.AppleUSBOHCI	4.4.5
com.apple.driver.AppleHPET	1.6
com.apple.driver.AppleACPIButtons	1.5
com.apple.driver.AppleSMBIOS	1.8
com.apple.driver.AppleACPIEC	1.5
com.apple.driver.AppleAPIC	1.5
com.apple.driver.AppleIntelCPUPowerManagementClient	193.0.0
com.apple.nke.applicationfirewall	3.2.30
com.apple.security.quarantine	1.3
com.apple.driver.AppleIntelCPUPowerManagement	193.0.0
com.apple.driver.AppleBluetoothHIDKeyboard	160.7
com.apple.driver.AppleHIDKeyboard	160.7
com.apple.driver.IOBluetoothHIDDriver	4.0.5f11
com.apple.kext.triggers	1.0
com.apple.driver.DspFuncLib	2.2.0f3
com.apple.iokit.IOFireWireIP	2.2.4
com.apple.driver.AppleHDAController	2.2.0f3
com.apple.iokit.IOHDAFamily	2.2.0f3
com.apple.driver.IOPlatformPluginLegacy	5.0.0d0
com.apple.iokit.IOSurface	80.0.2
com.apple.iokit.IOSerialFamily	10.0.5
com.apple.iokit.IOAudioFamily	1.8.6fc17
com.apple.kext.OSvKernDSPLib	1.3
com.apple.driver.ApplePolicyControl	3.0.16
com.apple.driver.AppleGraphicsControl	3.0.16
com.apple.driver.IOPlatformPluginFamily	5.1.0d17
com.apple.nvidia.nv50hal	7.1.8
com.apple.NVDAResman	7.1.8
com.apple.iokit.IONDRVSupport	2.3.2
com.apple.iokit.IOGraphicsFamily	2.3.2
com.apple.driver.AppleSMC	3.1.3d8
com.apple.driver.AppleUSBBluetoothHCIController	4.0.5f11
com.apple.iokit.IOBluetoothFamily	4.0.5f11
com.apple.iokit.IOSCSIBlockCommandsDevice	3.2.0
com.apple.iokit.IOUSBHIDDriver	4.4.5
com.apple.iokit.IOUSBMassStorageClass	3.0.1
com.apple.driver.AppleUSBComposite	4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice	3.2.0
com.apple.iokit.IOBDStorageFamily	1.6
com.apple.iokit.IODVDStorageFamily	1.7
com.apple.iokit.IOCDStorageFamily	1.7
com.apple.iokit.IOSCSIArchitectureModelFamily	3.2.0
com.apple.iokit.IO80211Family	420.3
com.apple.iokit.IOFireWireFamily	4.4.5
com.apple.iokit.IOUSBUserClient	4.5.8
com.apple.iokit.IOAHCIFamily	2.0.8
com.apple.iokit.IONetworkingFamily	2.1
com.apple.driver.NVSMU	2.2.9
com.apple.driver.AppleEFIRuntime	1.5.0
com.apple.iokit.IOUSBFamily	4.5.8
com.apple.iokit.IOHIDFamily	1.7.1
com.apple.iokit.IOSMBusFamily	1.1
com.apple.security.sandbox	177.5
com.apple.kext.AppleMatch	1.0.0d1
com.apple.security.TMSafetyNet	7
com.apple.driver.DiskImages	331.6
com.apple.iokit.IOStorageFamily	1.7.1
com.apple.driver.AppleKeyStore	28.18
com.apple.driver.AppleACPIPlatform	1.5
com.apple.iokit.IOPCIFamily	2.6.8
com.apple.iokit.IOACPIFamily	1.4
Model: Macmini3,1, BootROM MM31.0081.B06, 2 processors, Intel Core 2 Duo, 2 GHz, 4 GB, SMC 1.35f0
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.36.15)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: USB Ethernet (en3), Ethernet, en3
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: INTEL SSDSA2M080G2GC, 80,03 GB
Serial ATA Device: PIONEER DVD-RW  DVRTS08
USB Device: hub_device, apple_vendor_id, 0x911c, 0x26400000 / 3
USB Device: Apple Cinema HD Display, apple_vendor_id, 0x921c, 0x26420000 / 4
USB Device: FreeAgent Go, 0x0bc2  (Seagate LLC), 0x2100, 0x26200000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8216, 0x06110000 / 4

DeltaMac · 11-24-2012, 06:46 AM

Do you only have the one 4GB memory stick installed?

Can you try upgrading your OS X system to 10.7.5?
The Logitech software could also be updated.
You are running version 3.5.1 - and the current version is 3.6

And, the Logitech software is not known as the most reliable software.
Can you try the mouse AFTER removing the Logitech software? You should be able to use that Logitech mouse WITHOUT its "special" software.

aurora72 · 11-24-2012, 07:33 AM

Hello yes I use just one 4GB DDR3 RAM but because it easily hits its limits I'm considering adding another 4GB. BTW, you said "memory stick", did you mean "RAM memory?"

As for upgrading 10.7.5, I postponed it as my SSD is 80GB and 70GB is already filled and an OS upgrade would take huge amount of disk space (at least 1GB) I also have concerns about more "Cloud" features talked about in relation to 10.7.5, basically I don't want more Cloud apps for this "desktop" Mac.
I will upgrade to the Logitech's latest 3.6

Well, what makes this model of Logitech mouse is its extremely functional "Wheel" Its Wheel can be tilted left and right (in addition to the ordinary Wheel Click and Wheel Turns) and those movements can only be assigned to the Browse Forward and Browse Back using its software. At about $25, this functions are indispensible. So perhaps I can never use this mouse w.o. its software.

DeltaMac · 11-24-2012, 04:20 PM

Yes, if you need the features that the software provides, then you may be stuck.

However, there's alternate mouse drivers that may work, too, such as SteerMouse, or USBOverdrive.
You could try those, if updating doesn't seem to change anything.

And, Yes, I used the term memory "stick" meaning that card which you install in your memory slot.

You are running out of space on your SSD.
You do know that your 4GB of RAM also takes up space on your SSD, right? If you add 4GB more RAM memory, then you will soon notice that you have 4GB less space on your SSD (making that space situation worse)
Prices on the medium capacity SSDs (120 to 240 GB) continue to drop, so that's something to consider, too. (If your free space is not enough for applying current updates to your system, then that's a good reason to look for more space!

)

aurora72 · 11-25-2012, 03:29 AM

I've updated the Logitech's SW to version 3.6 and for 1 day no problem. I wish no KP caused by BT happens in the following weeks on this version. I will continue to use that mouse. If any kp problem ever arises again, I might try alnternate mouse drivers you mentioned.

I didn't know 4GB RAM would take up so much space on my SSD. It must be something related to SWAP space on SSD.

But anyway I will upgrade the SSD, too. The other day I 've bought a Intel X25 160GB SSD and yes they are nowadays very decently priced, I 've bought it for about $160.

Before I buy the 4GB memory stick I have to wait though because not every stick works with Mac mini. I found out that those which have ELPIDA chips on work with Mac mini, so I've ordered one with ELPIDA chips.

DeltaMac · 11-25-2012, 11:26 AM

4GB (or 8GB - whatever) takes up that space when you put your Mac to sleep. It's the restore space, in case the system loses power, or is accidentally unplugged when sleeping.

11-24-2012, 07:33 AM	#3
aurora72 Triple-A Player Join Date: Mar 2009 Location: Turkey Posts: 219	Hello yes I use just one 4GB DDR3 RAM but because it easily hits its limits I'm considering adding another 4GB. BTW, you said "memory stick", did you mean "RAM memory?" As for upgrading 10.7.5, I postponed it as my SSD is 80GB and 70GB is already filled and an OS upgrade would take huge amount of disk space (at least 1GB) I also have concerns about more "Cloud" features talked about in relation to 10.7.5, basically I don't want more Cloud apps for this "desktop" Mac. I will upgrade to the Logitech's latest 3.6 Well, what makes this model of Logitech mouse is its extremely functional "Wheel" Its Wheel can be tilted left and right (in addition to the ordinary Wheel Click and Wheel Turns) and those movements can only be assigned to the Browse Forward and Browse Back using its software. At about $25, this functions are indispensible. So perhaps I can never use this mouse w.o. its software. __________________ Mac mini G4 1.25GHzLeopard 10.5.8, Mac mini C2Duo 2.0GHz Lion 10.7.2

11-25-2012, 03:29 AM	#5
aurora72 Triple-A Player Join Date: Mar 2009 Location: Turkey Posts: 219	I've updated the Logitech's SW to version 3.6 and for 1 day no problem. I wish no KP caused by BT happens in the following weeks on this version. I will continue to use that mouse. If any kp problem ever arises again, I might try alnternate mouse drivers you mentioned. I didn't know 4GB RAM would take up so much space on my SSD. It must be something related to SWAP space on SSD. But anyway I will upgrade the SSD, too. The other day I 've bought a Intel X25 160GB SSD and yes they are nowadays very decently priced, I 've bought it for about $160. Before I buy the 4GB memory stick I have to wait though because not every stick works with Mac mini. I found out that those which have ELPIDA chips on work with Mac mini, so I've ordered one with ELPIDA chips. __________________ Mac mini G4 1.25GHzLeopard 10.5.8, Mac mini C2Duo 2.0GHz Lion 10.7.2

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11-24-2012, 06:46 AM	#2
DeltaMac League Commissioner Join Date: Jan 2002 Posts: 7,959	Do you only have the one 4GB memory stick installed? Can you try upgrading your OS X system to 10.7.5? The Logitech software could also be updated. You are running version 3.5.1 - and the current version is 3.6 And, the Logitech software is not known as the most reliable software. Can you try the mouse AFTER removing the Logitech software? You should be able to use that Logitech mouse WITHOUT its "special" software.

11-24-2012, 04:20 PM	#4
DeltaMac League Commissioner Join Date: Jan 2002 Posts: 7,959	Yes, if you need the features that the software provides, then you may be stuck. However, there's alternate mouse drivers that may work, too, such as SteerMouse, or USBOverdrive. You could try those, if updating doesn't seem to change anything. And, Yes, I used the term memory "stick" meaning that card which you install in your memory slot. You are running out of space on your SSD. You do know that your 4GB of RAM also takes up space on your SSD, right? If you add 4GB more RAM memory, then you will soon notice that you have 4GB less space on your SSD (making that space situation worse) Prices on the medium capacity SSDs (120 to 240 GB) continue to drop, so that's something to consider, too. (If your free space is not enough for applying current updates to your system, then that's a good reason to look for more space! )

11-25-2012, 11:26 AM	#6
DeltaMac League Commissioner Join Date: Jan 2002 Posts: 7,959	4GB (or 8GB - whatever) takes up that space when you put your Mac to sleep. It's the restore space, in case the system loses power, or is accidentally unplugged when sleeping.