Unable to access company intranet website

[mobiletaurus]

Recently, our company has created intranet for staff to access.
Those Windows users have no problem to access it.
However, those Mac OS X users were not able to access it.
I use a Macbook Pro to join domain and try troubleshooting.
They are accessing to the same url link http://intranet
Whenever, the mac users type this link http://intranet in Safari, it will show a page saying that "Safari can't find the server."
Whenever, the mac users type this link http://intranet in Firefox (Mac version), it will bring them to a page with www.intranet.com.
Please advise. Thanks.

[SirDice]

Sounds like a DNS issue. Contact your administrators and ask for a Fully Qualified Domain Name (FQDN). It'll probably be something like intranet.company.com.

As for the difference between safari and firefox, if firefox cannot resolve a host it will automatically try to use www.<whateveryoutried>.com. Safari doesn't do that and simply throws an error.

[agentx]

I agree find out the FQDN and it should work.....

Is it a companyname.local AD domain ? If so there is lots of pain to come.

Make sure IPv6 is OFF on your network interfaces.
Have you added the machine to domain using Directory Utility ?
Is the server pushing out Internal DNS servers correctly and Search domains in your network settings ?

What OS are you running ?

[SirDice]

Quote: Originally Posted by agentx Is it a companyname.local AD domain ? If so there is lots of pain to come.

Yeah, I read a lot of documentation on the internet that suggests using .local as a TLD. But that's going to seriously clash with zeroconf/avahi. I really wished they stopped suggesting it.

If you want something that isn't used on the internet use something like .home or .comp as a TLD.

[anthlover]

You did not mention version of OSX, etc.

One possible thought. On my companies intranet there is a site that is almost completely flashed based. And sure enough with ML/LI not having flash by default it displays a page can not be found error.

I would have just expected missing content where the flash was.

[SirDice]

Quote: Originally Posted by SirDice As for the difference between safari and firefox, if firefox cannot resolve a host it will automatically try to use www.<whateveryoutried>.com. Safari doesn't do that and simply throws an error.

An old thread but this 'feature' of Firefox has always bugged me. I finally found how to turn it off

In about:config, search for "fixup". You'll find the key browser.fixup.alternate.enable. Turning this off will prevent firefox from trying to tack www and com onto anything it can't resolve.

You can also change browser.fixup.alternate.prefix (www) and suffix (com) if you like the feature but want it to add .nl for example instead of .com.