Another permission issue / external wd drive

soulartist · 11-02-2012, 12:52 PM

If I enable the external Western Digital My Passport firewire drive security, I can access my files on that drive.

But, when I put my MacBook pro to sleep then wake it up and try to access a file on the WD drive I get HD related errors such as #50 and #36, or the disk is write protected when I try to open an Adobe Premiere Pro file. I can't open a file or copy a file from that drive.

For some reason, I'm gettling locked out after waking the computer.

I've spent hours on the phone with WD tech support. After going through their list of tests, they told me that they haven't encountered this issue—and that it seems to be a system sleep related problem.

If I disable WD security, then all is well. But, I want the security on for when I'm out with the drive.

Any suggestions?
MacBook Pro, OS X Mountain Lion (10.8.2)

soulartist · 11-03-2012, 02:28 PM

Note: This same WD external firewire drive with WD security enabled works fine on my iMac / 10.6.8.

This apparent sleep / external drive issue appears to be peculiar to my MacBook Pro / 10.8.2

soulartist · 11-04-2012, 01:08 PM

More testing:

1) Changing user has no effect.

2) Starting up in Safe mode has no effect. Issue persists.

3) Tried the USB cable, but no help.

4) If I connect the WD drive (with WD security on and no related apps running) I can drag and drop a file onto the drive. After sleep, I can no longer drag and drop. Also, when I try to eject the drive, I get messages that it can't because one or more programs may be using—which is not the case.

Any suggestions to narrow down the culprit?

11-02-2012, 12:52 PM	#1
soulartist Prospect Join Date: Jun 2004 Location: New Jersey Posts: 6	Another permission issue / external wd drive If I enable the external Western Digital My Passport firewire drive security, I can access my files on that drive. But, when I put my MacBook pro to sleep then wake it up and try to access a file on the WD drive I get HD related errors such as #50 and #36, or the disk is write protected when I try to open an Adobe Premiere Pro file. I can't open a file or copy a file from that drive. For some reason, I'm gettling locked out after waking the computer. I've spent hours on the phone with WD tech support. After going through their list of tests, they told me that they haven't encountered this issue—and that it seems to be a system sleep related problem. If I disable WD security, then all is well. But, I want the security on for when I'm out with the drive. Any suggestions? MacBook Pro, OS X Mountain Lion (10.8.2)

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11-03-2012, 02:28 PM	#2
soulartist Prospect Join Date: Jun 2004 Location: New Jersey Posts: 6	Note: This same WD external firewire drive with WD security enabled works fine on my iMac / 10.6.8. This apparent sleep / external drive issue appears to be peculiar to my MacBook Pro / 10.8.2

11-04-2012, 01:08 PM	#3
soulartist Prospect Join Date: Jun 2004 Location: New Jersey Posts: 6	More testing: 1) Changing user has no effect. 2) Starting up in Safe mode has no effect. Issue persists. 3) Tried the USB cable, but no help. 4) If I connect the WD drive (with WD security on and no related apps running) I can drag and drop a file onto the drive. After sleep, I can no longer drag and drop. Also, when I try to eject the drive, I get messages that it can't because one or more programs may be using—which is not the case. Any suggestions to narrow down the culprit? Last edited by soulartist; 11-04-2012 at 01:51 PM.