why can't PCs read jpegs I send?

ciarank · 03-12-2003, 02:35 AM

hi all

G3-500
356mb RAM
10.1.5

i am having a REAL problem with OS x and iPhoto.
does anyone know how I can send a digital photo from iphoto which can be read by a PC user?

At the moment, to send a photo i do the following:

Open up iPhoto.
select the picture I want.
choose "File" and then "Export"
(I have tried exporting using "original format" and "jpeg")
export the file to the desktop.
then open up "mail".
choose "compose new mail".
then insert the photo from the desktop.
then email.

but the PC user cannot open it. The PC users say that my photos usually will have attachments like ".bin" or ".dat"

what is going on?

please help!

bmerlin · 03-12-2003, 03:25 AM

You could try asking the peecee users to rename the file, replacing .{bin,dat} with .jpg, and see if that fixes their problem.

- Ben

houchin · 03-12-2003, 04:33 AM

I'm not sure what .dat is, but .bin is MacBinary, an encoding of the multiple forks of a file on the Mac. Most PC mail programs should handle this without any problems.

ciarank · 03-12-2003, 12:14 PM

do any of you guys have a method of sending jpegs to PC users that work?

i find it hard to accept that emailing jpegs poses such a problem for OS X!

it is not suitable to ask my friends/family to replace file extension on attachments i send - i mean my mum can just about open her emails never mind fooling around with file extensions!!!!

mervTormel · 03-12-2003, 12:25 PM

what happens if you use the extension .jpg ? and make sure the image is stripped of resource fork data like thumbnail and preview.

i use entourage and att config is:

'encode for windows (base64/mime); no compression; windows file name extensions'

and i don't believe any PC user has ever griped about the attachment.

bobwish · 03-12-2003, 12:58 PM

Although the file name extension is important to the windows machines, removing .sit, or.bin won't change the file type.

You should start with a .jpg, or .jpeg, or .gif file format. Then look at the preferences that your email program uses for encoding attachments.

You may want to use a different type of compression, or a different email program to send your photos.

If you send a folder of photos, stuff them first with stuffit, or drop zip, and train your recipients to unstuff them with winzip, Aladdin expander, or the like.

Forcing them to learn how to receive your files is not the issue. Teaching them how to deal with a variety of files is. If they cannot read your files, they cannot read many others besides yours

They (might) thank you later!

mervTormel · 03-12-2003, 01:09 PM

and there is no benefit of compressing jpg images. they are already compressed. they can be optimized with something like GraphicConverter, but if they are >100KB in size, email isn't your best facility for delivery and is considered bad form.

email can possibly pass thru many different routers and networks before it reaches its destination, and if the email isn't encoded properly, some networks whack it all out of shape.

darkpaw · 03-12-2003, 01:38 PM

I'd use cp at the Terminal to remove any resource infon and then send it:

Code:

myusername% cp path/to/sourcefile.jpg ~/Desktop/

(that's a tilde character)

I've had Windows users receive e-mail attachments ending in .bin and .dat and I found it was their e-mail client/server not handling the resource forks correctly.

What happens if you try sending the file to yourself? You will then find out if it's your Mail client, or someone else's...

HTH.

schwartze · 03-12-2003, 02:02 PM

Quote:


	Originally posted by ciarank do any of you guys have a method of sending jpegs to PC users that work? i find it hard to accept that emailing jpegs poses such a problem for OS X! it is not suitable to ask my friends/family to replace file extension on attachments i send - i mean my mum can just about open her emails never mind fooling around with file extensions!!!!

When you attach the jpg to the email does it have the .jpg extension?

if it does - well, I can't really help because I have had no problems with this but if it doesn't try putting it there yourself then attaching it. This makes it much more suitable for your friends who might not know what you are sending them or know about adding extensions.

Roy Vincent · 03-12-2003, 04:47 PM

Quote:


	Originally posted by ciarank hi all G3-500 356mb RAM 10.1.5 i am having a REAL problem with OS x and iPhoto. ... open up "mail". choose "compose new mail". then insert the photo from the desktop. then email. but the PC user cannot open it. The PC users say that my photos usually will have attachments like ".bin" or ".dat" what is going on?

The problem is Mail's handling of attachments. And it's not just jpgs that Windows machines often can't handle. Mac Word attachments often can't be handled as well.

If you go to the Apple website and its Mail and Address Book forum, you'll see hundreds of complaints about Mail's attachments not being handled properly by Windows machines. (However Apple's website doesn't archive its posts for very long. So the hundreds may be absent ....)

And there is no consistency. I have no trouble getting jpgs through to my Windows friends using Mail. But others do. Likewise with Mac Word attachments. If you use Entourage, there are no problems at all with attachments. Mail is the screw up. (I think one can buy Entourage neat now--can't one?)

Some people have found solutions. There are no universal solutions.

I always do two things--not that they are sufficient. I always type in Windows extensions and strip Mac resource forks off. I use GrimRipper from VersionTracker for the stripping. Your iPhoto pics may be created with resource forks attached. (Some but not all Mac apps do this: Appleworks does but TextEdit doesn't.) GrimRipper will tell you whether or not there is a resource fork to strip, and if there is you can strip it.

The situation with Mail is so bad that Wal-Mart will not now do business with businesses that insist on using Mac OS X--on the ground that Wal-Mart may have to be dealing with Apple's funky Mail client. (Wal-Ma t is not willing to gamble that the Mac OS X machines will use Entourage.)

I also expect that if you went to OS 10.2 you might have fewer problems. But I also know that the attachment problems with Mail persist under 10.2.

mervTormel · 03-12-2003, 04:55 PM

Quote:


	And there is no consistency. I have no trouble getting jpgs through to my Windows friends using Mail. But others do. Likewise with Mac Word attachments. If you use Entourage, there are no problems at all with attachments. Mail is the screw up.

yep. this is why i think it's a combo of neglectful encoding by mail.app and the routers/networks one's particular email passes thru to get to its destination.

--
mail.app = NRFPT

ciarank · 03-13-2003, 11:35 AM

within iPhoto there is a icon ( new after iPhoto upgrade which is why i have never seen it before) which is "mail". If i select a photo, click on that icon and then email it, the PC users can then read the emails.

seems like a very simple solution.

thx for the feedback fellas

g8r · 11-27-2003, 11:12 AM

I have had it with apple.com disscussions . A million people complaing yet they refuse to acknowledge their mail shortcomings.

As a solution you could try Eudora. Make the settings encode for windows and append windows filename extensions. Doing this you can just add the file and send it. It will appear in the message body of the email, easy for Mom to read. I really need this feature myself and get annoyed when people tell me otherwise. Plus eudora is free.

You do have to save it as a jpg or bmp from iphoto though first.

yellow · 11-27-2003, 01:38 PM

Quote:


	Originally posted by ciarank do any of you guys have a method of sending jpegs to PC users that work? i find it hard to accept that emailing jpegs poses such a problem for OS X! it is not suitable to ask my friends/family to replace file extension on attachments i send - i mean my mum can just about open her emails never mind fooling around with file extensions!!!!

Personally I strip the resource fork with Graphic Converter, or with Adobe ImageReady, or I just Zip a couple together and send them off. Some of the answer depends on what email client the Windows user is running and how old it is..

brainslug · 11-27-2003, 02:02 PM

I know, the originator was on 10.1.x, but that was 9 months ago, so who knows. In any case, to fix this in Panther inside its Mail program:

Edit -> Attachments -> Always Send Windows Friendly Attachments

It's a toggle menu. It's nice to know they finally fixed this, even if it took them forever.

g8r · 11-27-2003, 04:07 PM

Apparently doesnt always work. I will stick to Eudora. It has more encoding options.

jhillestad · 11-27-2003, 05:14 PM

You are experiencing exactly what I have complained about in Apple's weak email program. You cannot send html. if you could, then all you need to do is send your mail with the pic attached. Try using Mozilla's emailer instead. set it for html and then just drop your pic straight in, then you can write something to go with the pic. I guarentee you your pc buddies will be able to read it. I do it all the time!

the reason apple wont let you do it is because so many people whine about html email. But this is a perfect example of why they need to enable it in their mail.app software! they use it all the time (itunes invoices).

go to www.mozilla.org and you'll be emailing your jpg with ease!

trishhhh · 09-06-2005, 12:59 PM

Ok, so, I'm having a similar problem with JPEG files, but it's unrelated to email programs; hopefully someone can help.

Here it goes:
I loaded my photos from my digital camera into iphoto, I later burned a disc of my library (they were all JPEG files), and then tried to view them off of the disc on a PC. The PC didn't detect any JPEG files on the disc, but when I inserted the disc into a mac, I could view all the JPEG files (even outside of iphoto). Not wanting to be so easily defeated, I burned another disc, and had the same problem. I thought it was odd, to say the least, but then I realized something else.

I made a site using Dreamweaver, which looked pretty nice, if I do say so myself, in Safari. I later noticed most (99%) of the graphics didn't load in any other browser (Firefox/Internet Explorer) or either a mac or a PC.

Any thoughts? I don't get this at all... Perhaps someone else is/was suffering from a similar experience. Thanks all.

webexplorer · 09-06-2005, 04:13 PM

Quote:

Originally Posted by trishhhh


	Ok, so, I'm having a similar problem with JPEG files, but it's unrelated to email programs; hopefully someone can help. Here it goes: I loaded my photos from my digital camera into iphoto, I later burned a disc of my library (they were all JPEG files), and then tried to view them off of the disc on a PC. The PC didn't detect any JPEG files on the disc, but when I inserted the disc into a mac, I could view all the JPEG files (even outside of iphoto). Not wanting to be so easily defeated, I burned another disc, and had the same problem. I thought it was odd, to say the least, but then I realized something else. I made a site using Dreamweaver, which looked pretty nice, if I do say so myself, in Safari. I later noticed most (99%) of the graphics didn't load in any other browser (Firefox/Internet Explorer) or either a mac or a PC.

I believe that you might have forgotten to check mark "Friendly Window" before you burn the CD. This will allow PC users to see the pictures on the CD as long as the files are .jpg or .jpeg. I have not tried this before - maybe once a long time ago.

I am not sure what do you mean that you could not see the picturese on any other browser. Did you set up "Manage Site" first? (It is on the menu of Site.) Actually, I do not test my site on Internet Explorer except rest of other browsers. Kick IE out of my life period.

saint.duo · 09-06-2005, 04:34 PM

Sent plain text emails with the attachment at the end of the email, and if you have the option, check "send windows friendly attachments". Also make sure the file extension is on the file (.jpg, .doc, whatever).

This has fixed this issue for, if memory serves, everyone in person who has had similar issues.

03-12-2003, 02:35 AM	#1
ciarank Prospect Join Date: Aug 2002 Posts: 13	why can't PCs read jpegs I send? hi all G3-500 356mb RAM 10.1.5 i am having a REAL problem with OS x and iPhoto. does anyone know how I can send a digital photo from iphoto which can be read by a PC user? At the moment, to send a photo i do the following: Open up iPhoto. select the picture I want. choose "File" and then "Export" (I have tried exporting using "original format" and "jpeg") export the file to the desktop. then open up "mail". choose "compose new mail". then insert the photo from the desktop. then email. but the PC user cannot open it. The PC users say that my photos usually will have attachments like ".bin" or ".dat" what is going on? please help!

03-12-2003, 03:25 AM	#2
bmerlin Prospect Join Date: Jan 2002 Location: Oregon, USA Posts: 47	You could try asking the peecee users to rename the file, replacing .{bin,dat} with .jpg, and see if that fixes their problem. - Ben __________________ - You never know what hit you until after it has.

03-12-2003, 12:14 PM	#4
ciarank Prospect Join Date: Aug 2002 Posts: 13	jpegs do any of you guys have a method of sending jpegs to PC users that work? i find it hard to accept that emailing jpegs poses such a problem for OS X! it is not suitable to ask my friends/family to replace file extension on attachments i send - i mean my mum can just about open her emails never mind fooling around with file extensions!!!!

03-12-2003, 12:58 PM	#6
bobwish Prospect Join Date: Mar 2003 Posts: 1	seeing jpegs Although the file name extension is important to the windows machines, removing .sit, or.bin won't change the file type. You should start with a .jpg, or .jpeg, or .gif file format. Then look at the preferences that your email program uses for encoding attachments. You may want to use a different type of compression, or a different email program to send your photos. If you send a folder of photos, stuff them first with stuffit, or drop zip, and train your recipients to unstuff them with winzip, Aladdin expander, or the like. Forcing them to learn how to receive your files is not the issue. Teaching them how to deal with a variety of files is. If they cannot read your files, they cannot read many others besides yours They (might) thank you later!

03-12-2003, 01:38 PM	#8
darkpaw All Star Join Date: Apr 2002 Location: England Posts: 513	I'd use cp at the Terminal to remove any resource infon and then send it: Code: myusername% cp path/to/sourcefile.jpg ~/Desktop/ (that's a tilde character) I've had Windows users receive e-mail attachments ending in .bin and .dat and I found it was their e-mail client/server not handling the resource forks correctly. What happens if you try sending the file to yourself? You will then find out if it's your Mail client, or someone else's... HTH.

03-12-2003, 04:33 AM	#3
houchin Major Leaguer Join Date: Jan 2002 Location: Northern Virginai Posts: 294	I'm not sure what .dat is, but .bin is MacBinary, an encoding of the multiple forks of a file on the Mac. Most PC mail programs should handle this without any problems.

03-12-2003, 12:25 PM	#5
mervTormel League Commissioner Join Date: Jan 2002 Posts: 5,536	what happens if you use the extension .jpg ? and make sure the image is stripped of resource fork data like thumbnail and preview. i use entourage and att config is: 'encode for windows (base64/mime); no compression; windows file name extensions' and i don't believe any PC user has ever griped about the attachment.

03-12-2003, 01:09 PM	#7
mervTormel League Commissioner Join Date: Jan 2002 Posts: 5,536	and there is no benefit of compressing jpg images. they are already compressed. they can be optimized with something like GraphicConverter, but if they are >100KB in size, email isn't your best facility for delivery and is considered bad form. email can possibly pass thru many different routers and networks before it reaches its destination, and if the email isn't encoded properly, some networks whack it all out of shape.

03-13-2003, 11:35 AM	#12
ciarank Prospect Join Date: Aug 2002 Posts: 13	solution i think within iPhoto there is a icon ( new after iPhoto upgrade which is why i have never seen it before) which is "mail". If i select a photo, click on that icon and then email it, the PC users can then read the emails. seems like a very simple solution. thx for the feedback fellas

11-27-2003, 11:12 AM	#13
g8r Prospect Join Date: Nov 2003 Posts: 2	I have had it with apple.com disscussions . A million people complaing yet they refuse to acknowledge their mail shortcomings. As a solution you could try Eudora. Make the settings encode for windows and append windows filename extensions. Doing this you can just add the file and send it. It will appear in the message body of the email, easy for Mom to read. I really need this feature myself and get annoyed when people tell me otherwise. Plus eudora is free. You do have to save it as a jpg or bmp from iphoto though first.

11-27-2003, 02:02 PM	#15
brainslug Prospect Join Date: Nov 2003 Location: Sunny San Francisco, Pennsylvania Posts: 8	Panther has a fix for this I know, the originator was on 10.1.x, but that was 9 months ago, so who knows. In any case, to fix this in Panther inside its Mail program: Edit -> Attachments -> Always Send Windows Friendly Attachments It's a toggle menu. It's nice to know they finally fixed this, even if it took them forever.

11-27-2003, 04:07 PM	#16
g8r Prospect Join Date: Nov 2003 Posts: 2	Apparently doesnt always work. I will stick to Eudora. It has more encoding options.

11-27-2003, 05:14 PM	#17
jhillestad Triple-A Player Join Date: Oct 2003 Posts: 141	You are experiencing exactly what I have complained about in Apple's weak email program. You cannot send html. if you could, then all you need to do is send your mail with the pic attached. Try using Mozilla's emailer instead. set it for html and then just drop your pic straight in, then you can write something to go with the pic. I guarentee you your pc buddies will be able to read it. I do it all the time! the reason apple wont let you do it is because so many people whine about html email. But this is a perfect example of why they need to enable it in their mail.app software! they use it all the time (itunes invoices). go to www.mozilla.org and you'll be emailing your jpg with ease!

09-06-2005, 12:59 PM	#18
trishhhh Registered User Join Date: Sep 2005 Posts: 1	JPEG file problems (not just with email) Ok, so, I'm having a similar problem with JPEG files, but it's unrelated to email programs; hopefully someone can help. Here it goes: I loaded my photos from my digital camera into iphoto, I later burned a disc of my library (they were all JPEG files), and then tried to view them off of the disc on a PC. The PC didn't detect any JPEG files on the disc, but when I inserted the disc into a mac, I could view all the JPEG files (even outside of iphoto). Not wanting to be so easily defeated, I burned another disc, and had the same problem. I thought it was odd, to say the least, but then I realized something else. I made a site using Dreamweaver, which looked pretty nice, if I do say so myself, in Safari. I later noticed most (99%) of the graphics didn't load in any other browser (Firefox/Internet Explorer) or either a mac or a PC. Any thoughts? I don't get this at all... Perhaps someone else is/was suffering from a similar experience. Thanks all.

09-06-2005, 04:34 PM	#20
saint.duo MVP Join Date: Jan 2002 Location: Seattle Posts: 1,084	Sent plain text emails with the attachment at the end of the email, and if you have the option, check "send windows friendly attachments". Also make sure the file extension is on the file (.jpg, .doc, whatever). This has fixed this issue for, if memory serves, everyone in person who has had similar issues.