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Old 04-27-2012, 11:52 PM   #1
ecila
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Macbook Pro won't recognize/sync with my iPhone

Everything is up to date; I reinstalled iTunes, and reset my iPhone and everything else I have read about so far. What do I do? I am using a Macbook Pro 10.7.3 and my iPhone 4 is 5.1. Thanks for helping.

-A
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Old 04-28-2012, 10:45 PM   #2
anthlover
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So your Iphone does not show up in the left pane when you launch Itunes and the Phone us plugged in?
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Old 05-02-2012, 09:04 PM   #3
ecila
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Yes, I've tried all the troubleshooting through the apple website and it won't work.
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Old 05-02-2012, 09:24 PM   #4
anthlover
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You did not answer about the phone not showing up in the left Pane of Itunes vs. Syncing.

A quick test you could do is create a new user, log in as that user and try Itunes from that user. It will only take about 5 minutes.

Do you have any other Iphone cables? Perhaps this one was stressed/damaged and no longer makes a connection. Monoprice.com happens to make some very good strong 6 foot Iphone cables for a little over $5.

http://www.monoprice.com/products/pr...seq=1&format=2

*Lastly when you ran through the Iphone 5.1 set up software did you agree to backup to the cloud, that will preclude syncing to your Mac, but should not prevent it from showing up in the left pane of Itunes.

Last edited by anthlover; 05-02-2012 at 09:27 PM.
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Old 05-03-2012, 12:11 PM   #5
mrjones19
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I think you should restart your phone then try it
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