Uninstall PcPhoneHomePro

krideau · 04-22-2012, 07:23 PM

Safari 5.0.6 keeps crashing on OS X 10.5.8, and I get a message that says,
"The application Safari quit unexpectedly. The problem may have been caused by the .PcPhonehomePro.tmp plug-in."
Trouble is, I can't find such a plugin on my computer at all. I contacted Brigadoon's tech support, and they sent me an uninstaller which did nothing.
Anyone know how to get rid of this thing?

About the same time this started, I also started getting several other apps quitting unexpectedly the second I try to open them.

I've tried Disk Utility, Preferential Treatment, AppleJack—nothing helps.

Should I just back up everything and move up to 10.6 and get on with life?

The Mac is a 2 x 2.26 GHz quad-core Intel Xeon, if that helps.

—kr

krideau · 04-27-2012, 10:25 AM

In case anyone else has a similar problem, I think I have figured it out.
Safari has not crashed due to this "plug-in" for several hours,
and other apps have not quit unexpectedly upon opening.

I used the free Flashback Removal Tool from here:
http://www.f-secure.com/v-descs/troj...shback_k.shtml

It reported that it found Flashback on my system and that it removed it.

I also disabled Java in Safari preferences, which was a precaution mentioned on a support page on the Apple site.

—kr

04-22-2012, 07:23 PM	#1
krideau Prospect Join Date: May 2009 Posts: 5	Uninstall PcPhoneHomePro Safari 5.0.6 keeps crashing on OS X 10.5.8, and I get a message that says, "The application Safari quit unexpectedly. The problem may have been caused by the .PcPhonehomePro.tmp plug-in." Trouble is, I can't find such a plugin on my computer at all. I contacted Brigadoon's tech support, and they sent me an uninstaller which did nothing. Anyone know how to get rid of this thing? About the same time this started, I also started getting several other apps quitting unexpectedly the second I try to open them. I've tried Disk Utility, Preferential Treatment, AppleJack—nothing helps. Should I just back up everything and move up to 10.6 and get on with life? The Mac is a 2 x 2.26 GHz quad-core Intel Xeon, if that helps. —kr

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04-27-2012, 10:25 AM	#2
krideau Prospect Join Date: May 2009 Posts: 5	In case anyone else has a similar problem, I think I have figured it out. Safari has not crashed due to this "plug-in" for several hours, and other apps have not quit unexpectedly upon opening. I used the free Flashback Removal Tool from here: http://www.f-secure.com/v-descs/troj...shback_k.shtml It reported that it found Flashback on my system and that it removed it. I also disabled Java in Safari preferences, which was a precaution mentioned on a support page on the Apple site. —kr