Go Back   The macosxhints Forums > OS X Help Requests > Applications



Reply
 
Thread Tools Rate Thread Display Modes
Old 04-25-2012, 11:57 AM   #1
bslizeski
Prospect
 
Join Date: Sep 2011
Posts: 4
Gmail Help Please

I am having a strange problem. I cannot get the Gmail Log in page to load. I have tried using Safari, Firefox, and Chrome browsers and none of them will load the page. I get the message, "The connection has timed out. The server at accounts.google.com is taking too long to respond." The problem is the same on my laptop over my home wifi and on my desktop that is hardwired to CenturyLink DSL. I contacted Centurylink and they said they could not find any problem with the site. However, Gmail loads fine on my computer when I am not on my own connection. It seems like the problem must be with Centurylink, but I don't even know what to ask them. Any ideas?
bslizeski is offline   Reply With Quote
Old 04-25-2012, 12:03 PM   #2
NaOH
Hall of Famer
 
Join Date: Dec 2007
Posts: 3,837
I'll use Safari as an example. Make certain it is not running. Locate it in the Finder (in /Applications). Click on Safari once, then use the File menu to select Get Info. In the window that opens, look in the General section for Open In 32-Bit Mode (you may need to click the triangle to the left of General so it's pointing down and revealing more information). You want that unchecked. You can close the window and launch Safari to see if it's now loading Gmail.
NaOH is offline   Reply With Quote
Old 04-26-2012, 07:03 AM   #3
agentx
Hall of Famer
 
Join Date: Feb 2003
Location: Brighton, UK
Posts: 4,120
More than likely DNS issue. Firstly i never advise connecting a computer directly to internet you should have/get a router which will sort your issues out and provide a security layer as well.
agentx is offline   Reply With Quote
Old 04-27-2012, 12:26 PM   #4
bslizeski
Prospect
 
Join Date: Sep 2011
Posts: 4
Thank you very much for the response....I do have the DSL line running through my router. If it is a DNS issue, what can I do to resolve it? Is there anything I can do on my own, or do I have to deal with Centurylink, the provider. Their tech support is not great for Mac users....

Thank you again.
bslizeski is offline   Reply With Quote
Old 04-27-2012, 01:12 PM   #5
agentx
Hall of Famer
 
Join Date: Feb 2003
Location: Brighton, UK
Posts: 4,120
I would as a test manually enter some DNS address's into
System prefs > network > Ethernet or wifi > DNS tab
Try putting in 8.8.8.8 and 8.8.4.4 and see if it helps.
These are google DNs servers but you could enter your ISP DNS address,s if you know what they are
agentx is offline   Reply With Quote
Old 04-27-2012, 01:32 PM   #6
bslizeski
Prospect
 
Join Date: Sep 2011
Posts: 4
I will give it a try.... Thanks again so much for the help!!
bslizeski is offline   Reply With Quote
Old 04-29-2012, 06:04 PM   #7
dianeross
All Star
 
Join Date: Jan 2007
Location: Oregon
Posts: 618
Download namebench. It hunts down the fastest DNS servers available for your computer to use.

http://code.google.com/p/namebench/
__________________
--
Diane Ross,
Office Mac Help
OfficeforMacHelp
Need Help for Mac
dianeross is offline   Reply With Quote
Old 04-29-2012, 06:09 PM   #8
anthlover
Hall of Famer
 
Join Date: Apr 2003
Posts: 3,606
opendns.org You add the setting to your computer or your router. They offer more then that if you want, but that is the best place to start. opendns is of the best dns.

IP address:
208.67.222.222
208.67.220.220
anthlover is offline   Reply With Quote
Old 04-30-2012, 01:43 PM   #9
trevor
Moderator
 
Join Date: Jun 2003
Location: Boulder, CO USA
Posts: 19,839
Quote:
Originally Posted by dianeross
Download namebench. It hunts down the fastest DNS servers available for your computer to use.

http://code.google.com/p/namebench/

That's very cool. Thanks for the link Diane!

Trevor
trevor is offline   Reply With Quote
Reply

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -5. The time now is 02:56 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Site design © IDG Consumer & SMB; individuals retain copyright of their postings
but consent to the possible use of their material in other areas of IDG Consumer & SMB.