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#1 |
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Triple-A Player
Join Date: Aug 2007
Posts: 232
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FaceTime - Cannot Log In
I use my email as my user ID. I think I do that for apple store.
Just bought Facetime for Mac. I get this message and cannot therefore log in. "Unable to verify email because it is already in use by another Apple ID". (I know it's my email because I changed my password with Apple.) |
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#2 |
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Hall of Famer
Join Date: Feb 2003
Location: Brighton, UK
Posts: 3,811
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You have to use your primary AppleID email address and even worth getting a free @me address for apple services like iCloud, Facetime, iMessage etc which can be tied to your account.
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#3 |
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Triple-A Player
Join Date: Aug 2007
Posts: 232
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agentx, I only own a MacBook Pro.
@me therefore cannot accommodate me. Is there no way to contact the makers of FaceTime? |
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#4 |
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Hall of Famer
Join Date: Jan 2002
Posts: 2,934
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Ruffy, that message is saying that you've got at least two AppleIDs. Apparently, each AppleID must have a unique email address associated with it. So I think you've got two choices:
1. Manage your Apple IDs so they have different email addresses. 2. Use just one Apple ID for everything--Facetime, iTunes, iCloud, GameCenter, etc. http://support.apple.com/kb/TS3510?v...S&locale=en_US |
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#5 |
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Triple-A Player
Join Date: Aug 2007
Posts: 232
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Chabig - I have one and only one Apple ID.
As a first time user of Apple Store, thinking I could enter ANY new password I want (like most any place you go on the internet), so I failed to log in because my email address clashed with this made-up password. Seems like the email address first entered got "stuck" into FaceTime; When I retried logging in with my Apple ID and the correct password, it no longer accepted my SAME, ORIGINAL and only email address (giving me the above error). A telling note: When I used my son's iTouch account, I got in but it PULLED ALL CONTACTS from MY gmail account (and NOT from his)!!! (Problem now is I can't facetime to my son, nor can he use it if I am on it! This Apple Store arrangement can be maddening to first timers!) Can I erase my FaceTime and start over?? Like the usual dmg file availability? Last edited by ruffy; 03-28-2012 at 04:09 PM. |
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