mail.app problem

poultryfarm · 10-08-2002, 11:48 AM

i opened my email (mail.app in 10.2.1) this morning and many of the emails display garbled text all of a sudden. funny non legible characters sometimes the whole email other times just portions.
otherwise the computer seems to be normal.
any ideas?

... it seems my addressbook is also scrambled. most of text for the names and addresses are now numbers.

AKcrab · 10-08-2002, 01:18 PM

And we can assume logging out and logging back in didn't fix the problem?

poultryfarm · 10-08-2002, 01:53 PM

that's correct.

restart. shut down. virus check with virex 7. disk utility.
fsck -y

nothing so far has helped.

joraamn · 10-08-2002, 02:58 PM

I had similiar issues. Turned out to be a font conflict. Once I removed the bad ones, all went back to normal.

poultryfarm · 10-08-2002, 03:16 PM

nice. thanks for the tip.
i did just install a set of fonts a few days ago... i'll check it out.
hope it works.

poultryfarm · 10-08-2002, 04:09 PM

you're the tops joraamn!

i just uninstalled a couple of fonts and bingo. all is well.
i would never have known.

thank you, thank you, i really appreciate it.

joraamn · 10-12-2002, 11:46 AM

I'm only glad to help. It threw me for a loop for a while, too.

g4macuser · 10-13-2002, 08:35 AM

what were the fonts that were causing the conflict?

joraamn · 10-13-2002, 09:27 AM

In my case, it was a duplicate version of a font called 'Dragonwick' that had an ID conflict with Arial. I think the ID was assigned years ago in OS 9 by ATM, and carried over to the OS X installation. It didn't give any problems until we upgraded to Jaguar. Once I removed all the 'extra' fonts, the problem stopped. I have since been adding them back, but only as I need them- probably a good idea anyway as there were thousands and some dupes.

poultryfarm · 10-13-2002, 01:08 PM

to be honest i don't know which fonts caused the problem. i had installed a set of adobe fonts the day or so before and ended up just deleting the whole set. i did leave the helvetica and futura variations on with success.

sorry i can't be of more help.

Rod76 · 10-13-2002, 03:51 PM

Just FYI for those of you who don't know that a font is actually a simple program and can very easily cause system problems such as these....

10-08-2002, 11:48 AM	#1
poultryfarm Triple-A Player Join Date: Oct 2002 Posts: 133	mail.app problem i opened my email (mail.app in 10.2.1) this morning and many of the emails display garbled text all of a sudden. funny non legible characters sometimes the whole email other times just portions. otherwise the computer seems to be normal. any ideas? ... it seems my addressbook is also scrambled. most of text for the names and addresses are now numbers. Last edited by poultryfarm; 10-08-2002 at 12:18 PM.

10-13-2002, 03:51 PM	#11
Rod76 Triple-A Player Join Date: Apr 2002 Location: Irving Tx Posts: 143	Just FYI for those of you who don't know that a font is actually a simple program and can very easily cause system problems such as these.... __________________ Die First, Then Quit

Thread Tools
Show Printable Version Email this Page
Display Modes	Rate This Thread
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode	Rate This Thread:

10-08-2002, 01:18 PM	#2
AKcrab MVP Join Date: Jan 2002 Location: Wasilla, AK Posts: 1,043	And we can assume logging out and logging back in didn't fix the problem?

10-08-2002, 01:53 PM	#3
poultryfarm Triple-A Player Join Date: Oct 2002 Posts: 133	that's correct. restart. shut down. virus check with virex 7. disk utility. fsck -y nothing so far has helped.

10-08-2002, 02:58 PM	#4
joraamn Prospect Join Date: Mar 2002 Location: New York City Posts: 30	I had similiar issues. Turned out to be a font conflict. Once I removed the bad ones, all went back to normal.

10-08-2002, 03:16 PM	#5
poultryfarm Triple-A Player Join Date: Oct 2002 Posts: 133	nice. thanks for the tip. i did just install a set of fonts a few days ago... i'll check it out. hope it works.

10-08-2002, 04:09 PM	#6
poultryfarm Triple-A Player Join Date: Oct 2002 Posts: 133	you're the tops joraamn! i just uninstalled a couple of fonts and bingo. all is well. i would never have known. thank you, thank you, i really appreciate it.

10-12-2002, 11:46 AM	#7
joraamn Prospect Join Date: Mar 2002 Location: New York City Posts: 30	I'm only glad to help. It threw me for a loop for a while, too.

10-13-2002, 08:35 AM	#8
g4macuser Major Leaguer Join Date: Jul 2002 Posts: 393	what were the fonts that were causing the conflict?

10-13-2002, 09:27 AM	#9
joraamn Prospect Join Date: Mar 2002 Location: New York City Posts: 30	In my case, it was a duplicate version of a font called 'Dragonwick' that had an ID conflict with Arial. I think the ID was assigned years ago in OS 9 by ATM, and carried over to the OS X installation. It didn't give any problems until we upgraded to Jaguar. Once I removed all the 'extra' fonts, the problem stopped. I have since been adding them back, but only as I need them- probably a good idea anyway as there were thousands and some dupes.

10-13-2002, 01:08 PM	#10
poultryfarm Triple-A Player Join Date: Oct 2002 Posts: 133	to be honest i don't know which fonts caused the problem. i had installed a set of adobe fonts the day or so before and ended up just deleting the whole set. i did leave the helvetica and futura variations on with success. sorry i can't be of more help.