New G5 tower won't turn on

blubbernaut · 02-05-2006, 04:07 PM

Just received delivery of a 2.3Ghz Dual core G5 (happy), but after turning it on the power light comes on, but no fans, no drive noise, nothing. Have tested the monitor on another computer and its fine, so it must be the computer. Have pressed the SMU button without success. The little LEDs inside are working, the only one that lights up is the 'trickle' which indicates the unit is plugged in. There is another red LED closer to the center of the motherboard which is lit as well. This one glows brighter when you press the SMU button. I don' think there is anything else I can tell you....is it stuffed and needs to be sent back?

cwtnospam · 02-05-2006, 06:16 PM

Call Apple. It sounds like a hardware problem and it's certainly within the warranty.

blubbernaut · 02-05-2006, 07:07 PM

Of course, you're right. I was really hoping (in delusion) that somebody would say "have you tried pressing the 'make it work' button?" or something else simple that would mean I wouldn't be without my new machine for too long... :-(

02-05-2006, 04:07 PM	#1
blubbernaut MVP Join Date: Sep 2003 Posts: 1,856	New G5 tower won't turn on Just received delivery of a 2.3Ghz Dual core G5 (happy), but after turning it on the power light comes on, but no fans, no drive noise, nothing. Have tested the monitor on another computer and its fine, so it must be the computer. Have pressed the SMU button without success. The little LEDs inside are working, the only one that lights up is the 'trickle' which indicates the unit is plugged in. There is another red LED closer to the center of the motherboard which is lit as well. This one glows brighter when you press the SMU button. I don' think there is anything else I can tell you....is it stuffed and needs to be sent back?

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02-05-2006, 06:16 PM	#2
cwtnospam League Commissioner Join Date: Jan 2005 Posts: 8,475	Call Apple. It sounds like a hardware problem and it's certainly within the warranty.

02-05-2006, 07:07 PM	#3
blubbernaut MVP Join Date: Sep 2003 Posts: 1,856	Of course, you're right. I was really hoping (in delusion) that somebody would say "have you tried pressing the 'make it work' button?" or something else simple that would mean I wouldn't be without my new machine for too long... :-(