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is there somewhere I can go to reaquire my rosetta software or repair it?
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Sound of an image works fine
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that works just fine. Does this mean that Rosetta is not the issue?
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Then it's not a Rosetta problem.
At this point, in my opinion, you need to just delete the MS Office hierarchy and completely reinstall from scratch. |
how do I do that
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I have removed the Office file from Applications, removed preferences folder from my user library , and the main administrator of the machine. Anything else involved in the hierarchy?
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Try using Spotlight to find any remaining detritus.
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Well I searched Microsoft office through spotlight and deleted every file/folder I could find. I then repaired permissions and reinstalled Office. I opened Entourage first since it is my only truly vital MS program. It began installing fonts, but then crashed as usual. All of the rest of the programs followed suit. I am going to go home and attempt to do something tomorrow. If you come up with anything between now and then, please share. And thanks for all of your help.
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Crashed installing fonts, eh?
Hmmm.... Nothing there leads me to believe that it's Font related.. but anything is possible. Though I don't think MS Office installs fonts to anyplace other than the User hierarchy, so that's not likely the culprint since it crashed in the same way for another user. And you're not using an UI "enhancements" like Shpaeshifter, or other Unsanity haxies, right? |
Shared Library error : See this MSFT KB http://support.microsoft.com/?kbid=842646
If that doesn't provide a solution: First try downloading the combo updater from Apple and run it again rather than using Software Update. Doing so overwrites potentially problem-causing files. Use "Remove Office" and re-install and update Office. If this does not work, you will need to do an Archive & Install of the OS. |
Based on your initial posts, you started out using version 11.2.5. Then in post #13 you indicated that you "applied an update" to 11.3.8.
MS has a non-standard update process. There are some incremental updates, and then a big "comprehensive" update, then some more incrementals, then another "comprehensive". To the best of my recollection, 11.3.5 or thereabouts was the last "comprehensive" update, while the subsequent ones are incrementals. Since you seem to have applied only the latest incremental one, without, apparently, having applied the previous ones, I believe that this is probably a major contributor to your problem. What you should try is to trash everything Office 2004 related from your current system, then install the original Office 2004 from your disk. Then go to the MS update site and go through very carefully all of their listed updates, checking out which was the last "comprehensive" update. Apply this update to your original installation, then all of the subsequent incremental ones until you finish with the most recent one. Pete |
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I like your approach, but the system won't open anything produced by Microsoft, so I guess my only solution is to do an archive and install. Thanks for all of your help, I will report back with my final outcome. |
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I guess the system is smarter than we thought, huh?? :D:D:D Seriously, good luck on the re-installations. Pete (unfortunately obliged to continue to use MS Excel for some 130 MB spreadsheets that won't work properly with the available alternatives) |
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Do not use the "Software Update" but go directly to Apple's website. Select "Support" and enter your current OS version in the search box (IE: "10.4.10"). Locate the "Combo Update" for your Mac (PPC or Intel) and download it. Run that updater directly.
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What Mac do you have? What is your current version of OS X? What Combo update did you download?
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Hardware Overview:
Model Name: Mac Pro Model Identifier: MacPro2,1 Processor Name: Quad-Core Intel Xeon Processor Speed: 3 GHz Number Of Processors: 2 Total Number Of Cores: 8 L2 Cache (per processor): 8 MB Memory: 14 GB Bus Speed: 1.33 GHz Boot ROM Version: MP21.007F.B06 SMC Version: 1.15f3 I downloaded Mac OS X 10.4.10 Combo Update v1.1 (Intel) |
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