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-   -   Can't drag files from some DVDs I've burned (http://hintsforums.macworld.com/showthread.php?t=74798)

Digital Notes 09-24-2007 12:35 AM

Ok this is a part of the text file from the command you suggested:

Code:

Best.Service.Drums.Overkill.VSTi.DXi.RTAS.AU.HYBRID.DVDR-DYNAMiCS
0.000052  Finder             
05:03:28.634  getattrlist                      /.vol/234881027/11071                                                                        0.000018  Finder             
05:03:29.997  open            F=3              /Library/OpenBase/.pid/lock                                                                  0.000061  openmonitor       
05:03:29.997  open            F=4              /Library/OpenBase/.pid/OB_openexec.pid                                                      0.000012  openmonitor       
05:03:29.997  close          F=4                                                                                                            0.000008  openmonitor       
05:03:29.997  close          F=3                                                                                                            0.000006  openmonitor       
05:03:30.997  open            F=3              /Library/OpenBase/.pid/lock                                                                  0.000055  openmonitor       
05:03:30.997  open            F=4              /Library/OpenBase/.pid/OB_openexec.pid                                                      0.000012  openmonitor       
05:03:30.997  close          F=4                                                                                                            0.000009  openmonitor       
05:03:30.997  close          F=3                                                                                                            0.000007  openmonitor       
05:03:30.148  getattrlist                      /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal                                0.000066  MagicMenuHotKeyD   
05:03:30.496  select                S=0                                                                                                    1.000033 W cupsd             
05:03:31.997  open            F=3              /Library/OpenBase/.pid/lock                                                                  0.000062  openmonitor       
05:03:31.997  open            F=4              /Library/OpenBase/.pid/OB_openexec.pid                                                      0.000012  openmonitor       
05:03:31.997  close          F=4                                                                                                            0.000008  openmonitor       
05:03:31.997  close          F=3                                                                                                            0.000007  openmonitor       
05:03:31.496  select                S=0                                                                                                    1.000028 W cupsd             
05:03:32.997  open            F=3              /Library/OpenBase/.pid/lock                                                                  0.000050  openmonitor       
05:03:32.997  open            F=4              /Library/OpenBase/.pid/OB_openexec.pid                                                      0.000011  openmonitor       
05:03:32.997  close          F=4                                                                                                            0.000009  openmonitor       
05:03:32.997  close          F=3                                                                                                            0.000006  openmonitor

Is this enough information? The complete file is quite extensive.

Digital Notes 09-24-2007 12:52 AM

The rm .DS_Store command showed there was no file of this name in the destination folder. (This was a new folder i created on the desktop to copy the files too)
The ls -l .DS_Store command I ran on the DVD which displayed:
-rwxr-xr-x 1 Si Si 6148 Sep 4 19:08 .DS_Store

Does this help?

- Is there a way to create a new disk image of the DVD without copying the .DS_Store files?

hayne 09-24-2007 01:34 AM

It would be better to show us more of that file - as I said earlier, it is best to attach the file instead of copying & pasting from it.

But it is interesting that it mentions /Library/OpenBase - do you know anything about this? This (OpenBase) has been mentioned in some other threads - some people have noticed it causing trouble:
http://forums.macosxhints.com/showthread.php?t=57365
http://forums.macosxhints.com/showthread.php?t=62540

Digital Notes 09-24-2007 01:48 AM

1 Attachment(s)
I've attached the file as requested.

OpenBase, i've never heard of but i did install Developer Tools from the OSX Install Disc sometime ago.

hayne 09-24-2007 02:09 AM

1) The log makes repeated mention of the file "Best.Service.Drums.Overkill.VSTi.DXi.RTAS.AU.HYBRID.DVDR-DYNAMiCS" - is that the file that you were trying to copy via drag & drop?

2) The log shows some activity by MagicMenu - I would recommend disabling (or preferably uninstalling) this while you are troubleshooting.

3) See the other threads I mentioned above on how to uninstall OpenBase. It is (I think) part of WebObjects and you probably aren't using it, and it might be causing trouble.

Digital Notes 09-24-2007 02:23 AM

"Best.Service.Drums.Overkill.VSTi.DXi.RTAS.AU.HYBRID.DVDR-DYNAMiCS" is the volume name (Name of the DVD) The files im dragging are contained within a folder on the disc. The moment i start dragging any of these files to a destination its immediately displaying the prohibited symbol.

hayne 09-24-2007 02:26 AM

Quote:

Originally Posted by Digital Notes (Post 410756)
"Best.Service.Drums.Overkill.VSTi.DXi.RTAS.AU.HYBRID.DVDR-DYNAMiCS" is the volume name (Name of the DVD) The files im dragging are contained within a folder on the disc. The moment i start dragging any of these files to a destination its immediately displaying the prohibited symbol.

It's a bit strange that the name of the source folder and the name of the file being dragged does not appear in the fs_usage output. But maybe that's normal and I'm not understanding something.

Digital Notes 09-24-2007 02:57 AM

1 Attachment(s)
I've uninstalled the Developer Tools and OpenBase.
Here is another attachment from the report run as I tried dragging the files to the Desktop.

hayne 09-24-2007 10:47 PM

The new report shows the same thing - that Finder is continually doing 'getattrlist' on the source folder (where you are dragging the file from).

I don't know what would cause it to do the same operation over and over.
Sorry - I don't have any suggestions as to what to do next.
Maybe try doing the 'fs_usage' thing with a DVD that you can drag files from to see what the difference is.

Digital Notes 09-25-2007 11:07 AM

Thanks for your suggestions with this.

One process which worked for anybody else who's also trying to investigate this problem, I used SkyTag software called File Buddy 9, this allowed me to copy the data DVD contents to any location.

Although this isn't a method using 'Finder', it just highlights what you can and cannot do with this current problem.

jonathansmith68 10-02-2007 02:33 PM

I posted earlier in this thread and I just wanted to come back and post a little bit more of the information that I have discovered. I seemed to have the the no drag and drop problem when I inserted this ONE disk. After inserting and attempting with that one disk it seemed to effect all volumes that you would happen to drag and drop from. For instance, any kind of samba share, virtual disk image, etc. Here's where my problem has been different from everyone elses. I simply popped out the RAM and re-seated it, booted up my Macbook, and everything seemed to be completely normal... unless I inserted that same exact disk. So technically I get what apple is saying by "it's the media," but technically it's not.

I'm thinking the problem was how my mac burned this particular disk. I BELIEVE i was using toast, but I don't remember. Could have been through finder, but I'm about 90% sure it was toast.

Anyways just curious, gphaze, did you happen to burn those disks in toast or in finder?

Also gphaze, you said you tried it out at a few other mac's at the mac store. Did you happen to be trying that disk that you've been trying on your mac? I think the problem doesn't lie within the actual brand of the media or the -r vs. +r but rather an error happened when burning the disk (something that is conflicting with finder, since you can do the command line copying just fine).

I doubt this information helped at all, but I am happy that I discovered the solution to my problem!

jdeas 10-29-2007 06:17 PM

Any resolution?
 
I have the same problem here. Tested the Disk on a G5 and a G4.
Using Unix style command line I can copy the data without issue.
The Finder not only refuses but appears to pooge the finder until I reboot the machine!
The DVD in question also has a .DS_Store and hidden desktop files. Has anyone considered that these files could be causing the problem with the Finder? Also, this DVD came from a foreign teritory. Could it be a language localization problem?

derek.h 11-07-2007 05:08 AM

To add to the issue. A client burnt images to DVD's from which we can't drag or copy files from. The files open okay and can be resaved to any location. He uses a MBP. Discs I burnt on my MBP read and copy fine until I put one of his discs in. Then the problem occurs with all discs until a restart. I even had the problem with a Flash Drive after trying to copy from my clients disc. We've tried the discs in 2 MBP's and a Dual 1.25 G4. My MBP and G4 both on OS 10.4.10. My clients I think on 10.4.7. Tried 2 brands of DVD's with the same result. CD's are no problem. Strange behaviour I've never seen before.

johngpt 11-07-2007 08:22 AM

Quote:

Originally Posted by derek.h (Post 422389)
To add to the issue. A client burnt images to DVD's from which we can't drag or copy files from. The files open okay and can be resaved to any location. He uses a MBP. Discs I burnt on my MBP read and copy fine until I put one of his discs in. Then the problem occurs with all discs until a restart. I even had the problem with a Flash Drive after trying to copy from my clients disc. We've tried the discs in 2 MBP's and a Dual 1.25 G4. My MBP and G4 both on OS 10.4.10. My clients I think on 10.4.7. Tried 2 brands of DVD's with the same result. CD's are no problem. Strange behaviour I've never seen before.

Your client whose burnt DVDs exhibit this problem on your mbp's and ppc's which are running 10.4.10 don't exhibit this problem on the client's machine? Your client is still able to drag files from his burnt DVDs on his own machine?

Might you know how your client burned those DVDs, for example, did the client use Finder, Disk Utility, or a third party app such as Toast or Liquid CD?

Given what jonathansmith68 recently posted, it might be good to have that information.

derek.h 11-08-2007 02:14 AM

Sorry, missed that bit of info. The problem occurs on his MBP as well and with discs burnt from Finder and with Toast. He also had a call from one of his clients who also could not drag the images from the disc. Almost as if my clients MBP is somehow locking the disc. Although we can open the images okay.

johngpt 11-08-2007 08:19 AM

Not that I have insight into this, but because your client was running 10.4.7, I thought maybe that he was still able to drag and copy off those discs.

If I had read the posts correctly, and I've been known not to, I'd had the impression from the original couple persons posting in this thread, that before updating to 10.4.10, they'd still been able to drag files off the discs which could no longer do so after updating.

It sounds as if your client is still running 10.4.7, and can't drag files off the discs to copy them.

I can't recall reading in the posts, has anyone tried drag copying off the discs on a windows box?

Louis Patrick 11-24-2007 09:51 PM

Hey,
There's a way to drag files from any disc to your desktop if you're having problems doing so. An extra step, but it's easy. If you can't drag a folder, or document, whatever from a disc, onto your computer... just get DropStuff - from Stuffit.

1. Drag the file that you want on your computer into DropStuff.
2. Let it Compress the file.
3. When it's done, just use Stuffit Expander and the files will be on your computer.

It's a stupid problem, but that's a relatively easy solution.
lp

jonathansmith68 01-24-2008 02:04 PM

Quote:

Originally Posted by johngpt (Post 422849)
I can't recall reading in the posts, has anyone tried drag copying off the discs on a windows box?


Just thought I'd revisit this thread to add a little bit of information, in hopes that people can more thoroughly troubleshoot this error.

When I was experiencing this problem, Apple Tech support DID have me attempt to copy (drag and drop) the files off the disc (same disc that was given me issues on my Mac) onto a windows box and I WAS in fact successful.

johngpt 01-24-2008 11:56 PM

Been awhile since I've seen this thread, or even thought about it.

Thanks jonathansmith68 for answering my question about winboxes.

And Louis Patrick had an interesting work around.

We're now in the new year, and I wonder if either of the original posting people (or any having had this problem) have upgraded to 10.4.11 and were able to drag/copy, or if either has installed Leopard and tried from those discs which had the problem?

bequialovers 02-02-2008 01:47 PM

i am running 10.4.11 and this problem came up this morning.
i performed the select all function and i seem to be able to drop media anywhere which is a great relief, also zipping works. i hope they get this sorted out soon.


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