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Safari/Firefox crashing

Hello all!

Both the browers I use keep freezing up when I visit certain sights and I have to force quit them. Both Safari and Firefox freeze at the same sights. Not sure what to do. Here are the reports from the crash logs:

Code:

Frameworks/AppKit.framework/Versions/C/AppKit

0x93c7f000 - 0x93cfafff com.apple.CoreData 91 (92.1)        /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x93d33000 - 0x93dedfff com.apple.audio.toolbox.AudioToolbox 1.4.5        /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x93e30000 - 0x93e30fff com.apple.audio.units.AudioUnit 1.4.2        /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x93e32000 - 0x93ff3fff com.apple.QuartzCore 1.4.12        /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x94039000 - 0x9407afff libsqlite3.0.dylib         /usr/lib/libsqlite3.0.dylib

0x94082000 - 0x940bcfff libGLImage.dylib         /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib

0x940c1000 - 0x940d2fff com.apple.CoreVideo 1.4        /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

0x94168000 - 0x941a6fff com.apple.vmutils 4.0.2 (93.1)        /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils

0x941ea000 - 0x941fbfff com.apple.securityfoundation 2.2.1 (28150)        /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation

0x94209000 - 0x94247fff com.apple.securityinterface 2.2.1 (27695)        /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface

0x94263000 - 0x94272fff libCGATS.A.dylib         /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib

0x94279000 - 0x94284fff libCSync.A.dylib         /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib

0x942d0000 - 0x942eafff libRIP.A.dylib         /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

0x942f0000 - 0x945aefff com.apple.QuickTime 7.1.5        /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

0x94712000 - 0x94858fff com.apple.AddressBook.framework 4.0.4 (485.1)        /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook

0x948e4000 - 0x948f3fff com.apple.DSObjCWrappers.Framework 1.1        /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers

0x948fa000 - 0x94923fff com.apple.LDAPFramework 1.4.2 (69.1.1)        /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP

0x94929000 - 0x94938fff libsasl2.2.dylib         /usr/lib/libsasl2.2.dylib

0x9493c000 - 0x94961fff libssl.0.9.7.dylib         /usr/lib/libssl.0.9.7.dylib

0x9496d000 - 0x9498afff libresolv.9.dylib         /usr/lib/libresolv.9.dylib

0x94cb6000 - 0x94d48fff com.apple.WebKit 419        /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

0x94da2000 - 0x94e24fff com.apple.JavaScriptCore 418.3        /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

0x94e5d000 - 0x9513cfff com.apple.WebCore 418.21        /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore

0x952bb000 - 0x952defff libxslt.1.dylib         /usr/lib/libxslt.1.dylib

0x95f35000 - 0x95fc5fff libcrypto.0.9.dylib         /usr/lib/libcrypto.0.9.dylib

0x96ad3000 - 0x96ad8fff com.apple.agl 2.5.9 (AGL-2.5.9)        /System/Library/Frameworks/AGL.framework/Versions/A/AGL

0x9995b000 - 0x99992fff com.apple.Syndication 1.0.6 (54)        /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication

0x999ae000 - 0x999c0fff com.apple.SyndicationUI 1.0.6 (54)        /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/SyndicationUI

0xc0000000 - 0xc000efff com.unsanity.ape 2.0.2        /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhancer

Not sure what any of that means...

Please help!

What websites are these? Perhaps it uses a plugin such as Flash, QuickTime, or Java? Maybe it is a very large page that may hang the program for a while?

It's generally normal websites. Myspace is one of the main sites that freezes. ESPN.com as well.

Alright. It's getting increasingly bad! Somone please help!

Dump the .plist. While this may not necessarily help you, as it could be a network issue (with both browsers crashing), I'd find the .plist files for the apps (Users/Library/Preferences) and delete them. it should be something like com.apple.safari.plist and com.firefox.plist. Additionally I'd restart my modem/router to see if this also clears up the issue.

Quote:

0xc0000000 - 0xc000efff com.unsanity.ape 2.0.2 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhancer

As a troubleshooting step, uninstall and remove Application Enhancer (APE) and all of your haxies, and see if that fixes the problem.

Trevor

AE may be crashing my FF too

I've had this problem for months on my G5 iMac, but not my G4 PowerBook. But it only affects FireFox, not Safari. The crash log is the same at the end as the one posted above. I feel stupid that I didn't look at it earlier.

I'll try rebooting my Mac after putting FF on the no-go list. Let's see if this works.

On another note - I'm wondering which applications that I use actually rely on AE? There's a list in the pref panel, but I don't seem to need AE to make those run on my G4PB. Hmmmm...

Yikes. Putting FF on the exclude list had no effect, deleting the plist had no effect. And disabling AE also had no effect. FF crashed in all three cases.

The new crash log has this on the last few lines:

Code:

        /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x942fb000 - 0x944bbfff com.apple.QuartzCore 1.4.12        /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x94505000 - 0x94542fff libsqlite3.0.dylib         /usr/lib/libsqlite3.0.dylib

0x9454a000 - 0x9459afff libGLImage.dylib         /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib

0x945a3000 - 0x945bdfff com.apple.CoreVideo 1.4        /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

0x945cd000 - 0x945eefff libmx.A.dylib         /usr/lib/libmx.A.dylib

0x9478f000 - 0x9479efff libCGATS.A.dylib         /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib

0x947a6000 - 0x947b2fff libCSync.A.dylib         /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib

0x947f8000 - 0x94810fff libRIP.A.dylib         /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

0x94817000 - 0x94b2dfff com.apple.QuickTime 7.1.6        /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

0x94c0f000 - 0x94c80fff libstdc++.6.dylib         /usr/lib/libstdc++.6.dylib

0x96fd9000 - 0x96ff8fff com.apple.vecLib 3.2.2 (vecLib 3.2.2)        /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

0x977fe000 - 0x9780bfff com.apple.agl 2.5.6 (AGL-2.5.6)        /System/Library/Frameworks/AGL.framework/Versions/A/AGL

0x98cc0000 - 0x9986dfff com.apple.QuickTimeComponents.component 7.1.6        /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents

Any suggestions?!

Quote:

Originally Posted by umijin (Post 385123)

Yikes. Putting FF on the exclude list had no effect, deleting the plist had no effect. And disabling AE also had no effect. FF crashed in all three cases.

As Trevor suggested above, you should try completely uninstalling APE as a troubleshooting step - not merely disabling it.

I uninstalled AE entirely. FF still crashes.

Crash log is the same as before. (>_<) Grr!

With APE completely removed from your system, could you generate a brand new crash log (in other words, by running Firefox), and then attach it to this thread as a .txt document?

Also, try disabling all Firefox add-ons and running it again. Does it still crash?

Trevor

Still no luck...

Quote:

Originally Posted by trevor (Post 386578)

1. All FF add-ons are disabled or uninstalled.

2. APE is completely removed.

3. If I remove FireFox (with AppZapper) and reinstall - FF will work for a while until it encounters certain web sites or pages. Then it crashes repeatedly.

4. I found that the same crashes happens with Camino, after they occur with FF.

5. The FF crash log (even as a text file) is too large for this forum (128K) so I'm posting the Camino crash log. I'll see if I can compress the FF crash log and post later.

Thanks for your help in advance.

Here is the FF crash log as a zip file.

The Camino crash log shows that you have several InputManagers installed in the folder /Users/Curtsan/Library/InputManagers
You should remove all of these (they are components that can affect other software in an analogous way to APE) and see if the problem goes away. If so, try adding them back one at a time. Also check for updated versions from their developers.

Quote:

0x1cfe000 - 0x1d00fff org.ianhenderson.megazoomer ??? (0.4.1) /Library/Application Support/SIMBL/Plugins/megazoomer.bundle/Contents/MacOS/megazoomer

In addition to removing the InputManagers that Hayne mentions above, also make sure to uninstall Megazoomer and any other SIMBL plugins that you have installed.

Trevor

Looking some more at the two crash logs, I see that in both cases, it seems to be crashing in code that is triggered by the "talkback" library that is installed by Firefox: http://www.mozilla.org/support/firef....html#talkback
Talkback is supposed to be triggered when a crash occurs, so it would seem that some other crash has occurred and Talkback has trapped this and is trying to report on that crash when it itself crashes.
Bottom line: in addition to uninstalling the InputManagers referred to above, disable Talkback (presumably in Firefox preferences).

Quote:

Originally Posted by trevor (Post 388816)

In addition to removing the InputManagers that Hayne mentions above, also make sure to uninstall Megazoomer and any other SIMBL plugins that you have installed

I see that in addition to the ones under your user's home folder that I mentioned above, you have other InputManagers installed at a system-wide level - in the folder /Library/InputManagers

Quote:

Originally Posted by hayne (Post 388820)

disable Talkback (presumably in Firefox preferences)

Actually, it seems that there is no way in Firefox preferences to disable Talkback. The way to disable it is to run the Talkback application and disable it using the options there. The Talkback application is embedded inside the Firefox application bundle at the following path:

Code:

/Applications/Firefox.app/Contents/MacOS/extensions/talkback@mozilla.org/components/talkback/Talkback.app

To access this from Finder, use the "gear" menu to "Show Package Contents" of the Firefox app and then navigate down through the folders:
MacOS/extensions/talkback@mozilla.org/components/talkback

Quote:

Originally Posted by hayne (Post 388814)

Thanks for this and the several other suggestions. I'll work on it in the next couple of days and check back.

Well, I removed all the input managers, logged out, logged in, rebooted, logged in and I still have the same issues. I disabled the talkback in both Firefox and Camino. Now they just crash with no Talkback window. I don't really know what to try now, other than re-installing both apps.

Quote:

Originally Posted by umijin (Post 389661)

Now they just crash with no Talkback window

Please show us the crash logs. The earlier crash logs are showing the crash inside Talkback, so we get no indication of what the original problem was.

Here 'tis for FF.

Thanks again.

-GCF