combining IBM Mac hi-speed
 

I am consolidating telephone and Internet access for our house with Qwest and want to try hi-speed instead of 2 separate dialup companies.

We have 2 computers, a mac 10.4 and a IBM Windows 98. The Qwest salesperson says I should be able to hardwire one to the modem and buy a card for the other computer.

Does this sound reasonable and is there a cost/ ease of install preference as to which computer to hardwire and which to buy a card for? Thanks for any basic suggestions.

Get a router.
http://www.dlink.com
http://www.netgear.com
http://www.macsense.com

It's worth noting that a computer with Windows 98 very well might not have an ethernet port built in, though your Mac definitely does. The ethernet port looks exactly like a regular phone jack except it's almost twice as wide. You should be able to find it on your Mac, then see if you can find the same thing on your Windows PC.

If the computer doesn't have one, it should be easy to add. They're probably about $10 at any computer shop. You don't need anything fancy.

Then, like CWT said, get a router. He didn't mention LinkSys, but their products are extremely popular. Expect to spend maybe $50 at any computer shop. The router will connect to your DSL or Cable connection, and the two computers will connect to the router.

You'll also need three ethernet cables, one to go from the modem to the router, and one each for the computers.

I didn't mention Linksys because I was underwhelmed by their Mac support when I had one of their routers. People tell me they're better now, but I still have bad feelings about them. :rolleyes:

Thanks for the responses. The modem is do any day now, so I'll probably have more questions later.

Try and find out what the "modem" is.
Some companies provide modem / routers in which case you would just need a standard ethernet switch between the modem and the computers.
Others have been known to provide USB only modems which make it difficult (but not impossible) to share the connection.

modem arrived today : actiontec mdl. 701 wg,
dsl wireless gateway ethernet/usb

I hooked it up as per instr. to my 733 quicksilver/tiger 4.4
power light, dsl light, no ethernet light
tried to run install cd, automatic install would not start
manual install would not connect to internet

called qwest techs. who tried pinging with no packets recieved
we then went to the usb cable, and got a usb light but again no ping.
TS said they could see the dsl modem on their screen.

I'm not positive they were leading me through the network pref proceedure correctly but on a reboot it wouldn't hold "Show:built-in ethernet" status and the ethernet light of the modem would never come on, yet I did have an ethernet symbol show in the top menu bar which was never there before.

They didn't no what to do, "call apple support" so I'm back on my dialup modem writing in.

Is there a way to check if my ethernet card is working or any other suggestions??

system profiler:
Automatic:

Active Location: Yes
Services:
Zoom V90 USB Faxmodem:
Type: PPP
IPv4:
Configuration Method: PPP
IPv6:
Configuration Method: Automatic
DNS:
Search Domains: earthlink.net
Server Addresses: 207.69.188.185, 207.69.188.186
Proxies:
FTP Proxy Enabled: 0
FTP Passive Mode: 1
Gopher Proxy Enabled: 0
HTTP Proxy Enabled: 0
HTTPS Proxy Enabled: 0
RTSP Proxy Enabled: 0
SOCKS Proxy Enabled: 0
PPP:
ACSP Enabled: 0
Authorization Name: coreydv@earthlink.net
Authorization Password: <00690065 00630072 00650074 >
Display Terminal Window: 0
Redial Count: 3
Redial Enabled: 1
Redial Interval: 11
Remote Address: 4252964134
Use Terminal Script: 0
Dial On Demand: 0
Disconnect On Fast User Switch: 1
Disconnect On Idle: 0
Disconnect On Idle Timer: 600
Disconnect On Logout: 1
Disconnect On Sleep: 1
Idle Reminder: 0
Idle Reminder Time: 1800
IPCP Compression VJ: 1
LCP Echo Enabled: 0
LCP Echo Failure: 4
LCP Echo Interval: 10
Log File: /var/log/ppp.log
User Defined Name: earthlink.net
Verbose Logging: 0
Built-in Ethernet:
Type: Ethernet
BSD Device Name: en0
Hardware (MAC) Address: 00:03:93:0e:b1:e4
IPv4:
Configuration Method: DHCP
IPv6:
Configuration Method: Automatic
AppleTalk:
Configuration Method: Node
Proxies:
FTP Proxy Enabled: 0
FTP Passive Mode: 1
Gopher Proxy Enabled: 0
HTTP Proxy Enabled: 0
HTTPS Proxy Enabled: 0
RTSP Proxy Enabled: 0
SOCKS Proxy Enabled: 0
PPTP:
Type: PPP
IPv4:
Addresses: 192.168.0.1
Configuration Method: Manual
OverridePrimary: 1
IPv6:
Configuration Method: Automatic
Proxies:
FTP Proxy Enabled: 0
FTP Passive Mode: 1
Gopher Proxy Enabled: 0
HTTP Proxy Enabled: 0
HTTPS Proxy Enabled: 0
RTSP Proxy Enabled: 0
SOCKS Proxy Enabled: 0
PPP:
CCP Enabled: 1
Display Terminal Window: 0
Redial Count: 1
Redial Enabled: 1
Redial Interval: 5
Use Terminal Script: 0
Dial On Demand: 0
Disconnect On Idle: 1
Disconnect On Idle Timer: 600
Disconnect On Logout: 1
Idle Reminder: 0
Idle Reminder Time: 1800
IPCP Compression VJ: 0
LCP Echo Enabled: 0
LCP Echo Failure: 4
LCP Echo Interval: 10
Log File: /var/log/ppp.log
Verbose Logging: 0
Built-in FireWire:
Type: FireWire
BSD Device Name: fw0
Hardware (MAC) Address: 00:03:93:ff:fe:0e:b1:e4
IPv4:
Configuration Method: DHCP
IPv6:
Configuration Method: Automatic
AppleTalk:
Configuration Method: Node
Proxies:
Proxy Configuration Method: 2
ExcludeSimpleHostnames: 0
FTP Passive Mode: 1
Auto Discovery Enabled: 0

With dsl, they usually connect using DHCP with PPPoE, the tab right next to Ethernet in the Network preference pane. You don't seem to have PPPoE set up.

another tech session
 

I called qwest again this morning-
He said the don't use PPPoe, they use PPPoA.
He is sending out another ethernet cable, but thinks it is my computer.

The modem ethernet light should be on and blinking, but is off. We manually set the DHCP (what ever that is) instead of using automatic which he said sometimes brings up the light, but nothing happened.

As a last resort we switched from the ethernet cable, to a USB cable, the modem USB light went solid, instead of blinking, meaning it saw the cable, but was still not communiating with the computer, so he thinks it is the Mac.

I openned my Mac to reseat the ethernet card. I don't see a card, the recepticle is behind a black plastic cowling and looks like it goes into the motherboard.

QUESTION:

1. Is there a self-test without outside eq. for the ethernet "card"?
2. I am using one slot for a quad USB hub. If my ethernet electronics are kaput, could I install a PCI card?

More help please.

It isn't the hardware. It's software. If they're doing PPPoA, then you need to as well. Hopefully PPPoE will do. Read this link:
http://www.dslreports.com/information/kb/PPPoA

Oh, and don't bother with USB unless you really can't get connected over ethernet. USB is almost always more difficult.

Your tech support guy appears to be clueless
 

http://www.qwest.com/internethelp/in...emrequirements

According to this, it's a standard DSL install. They may be using PPPoA on their network, but it's almost certainly PPPoE to connect to it. You need to enter your Account name and password in the PPPoE section of the Network preference panel. I wouldn't be at all suprise if that's all it takes at this point.

There is a hardware issue on top of whatever software configuration is required.

When you connect a PC or Mac to a Ethernet device the LED on the device port should light up to INDICATE AN ELECTRICAL CONNECTION. This is a physical connection nothing to do with setup.

Possible sources of your problem.

1. Faulty port on the modem.
2. Faulty cable or wrong cable (maybe a Xover instead of straight through).
3. Faulty port on the Mac.

You need to establish what is what BEFORE you can go into setup.

Connect the modem to another Mac or PC that is known to work - just to see if the ethernet LED lights.
If it lights the modem port is okay.
Use the cable on the other Mac or PC
If the LED still lights the cable is okay
At this point the problem would be pointing towards your Mac so take a known working switch / hub / router and cable and connect them to your Mac. No LED means no working ethernet port on your Mac.

bad ethernet, now what
 

I took your advice and borrowed a friend's storage Imac.
The modem's ethernet light came right on and I was able to connect to qwest for account setup.

It looks like the problem is with my Quicksilver ethernet port which I had previously never used. What are the options?

http://www.macconnection.com/ProductDetail?Sku=430222

http://www.macmall.com/macmall/shop/...pno~566068.asp

http://www.maczone.com/cgi-bin/zones...l?id=000224794

http://www.macmall.com/macmall/shop/...pno~317757.asp

They're listed from cheapest to most expensive. I doubt you'll ever have a need for gigabit ethernet on that system, so I wouldn't spend more than you need to get online.

I assume that you have actually had a look in the port with a torch to ensure it's just not full of dust or anything similar.

this is beginning to aggrevate me
 

ketchup, no dust.


after determining I probably had a dead ethernet port I picked up a d-link pci card at the apple store, installed the drivers and plugged in the modem.

getting more lights than ever:
dsl- steady green
internet- steady red
ethernet- steady green

Several boots of computer and modem later, plus variations on sys pref/network, I still can't get into the setup server, much less on to the Internet.
(4 pings, no packets returned)

by the way, since my original ethernet port showed up in sysprof even though it wasn't working, now that I have an additional pci ethernet card, shouldn't there be 2 ports in sys profile?

What IP address does your Mac have?

Please don't say it's 169.x.x.x

Two possible solutions:

You probably need to choose your new ethernet card. That's should show up under Show: Network Port Configurations in the Network preference pane. Drag it to the top of the list.

You probably still need to use PPPoE, which is under Network preferences. Remember that you need to have selected the new ethernet card in Port Configurations in order to change its settings.

first I want to thank those who are trying to help this lengthy process.

1) most of the techs want the TCP/IP set for automatic
one guy gave me an IP of 192.168.0.4 to put in manually and
the router set for 192.168.0.1
both of them left the PPPoE blank

2) as for selecting the pci card, I don't see how to do it in sys pref
under profiler there is only one ethernet listed "built in" but I don't know if that is the original on the motherboard or the card I just installed

if I can, I'll upload a couple of screen captures

There is still confusion here.

The MODEM needs to be set up for PPPOE or PPPOA or whatever. The MAC communicates with the modem via TCP/IP no more, no less.

Can you successfully ping the modem (192.168.0.1)?

1) 0 packets returned

2) is setting up the modem done on the modem or in syspref/network?

3) i'm still not sure the computer isn't trying to use the original ethernet port (even though I have nothing plugged into it) rather than my new pci card

If your computer is recognizing the new ethernet card, it should show up in Network. The first time you opened Network after installing it, you should have gotten an alert indicating a new port is available. You can still check this by going into Network and, in the Show pop-up, selecting Network Port Configurations. If the additional port isn't listed, try clicking New to see if it's available to be added. If not, the card isn't being recognized.

There was a semi-recent thread with someone else who'd purchased a D-link ethernet card and had a hell of a time getting it to work.

Configuration of the modem is done in Network, usually under the PPPoE section.

See attached for the right button to click.

I'm glad apple is selling a card that's hard to set up
 

ok, i guess this is progress of sorts, sys pref/network shows:

1. external usb modem
2. built-in ethernet
3. firewire

it does not show the new pci ethernet card, any ideas on how to bring that up?

Maybe I'm confused but surely if the so called modem has an IP address it is not, in fact acting as a modem but is really a router. If that's the case you would set up the Mac to talk to the modem (Router) via TCP/IP and then set the modem (Router) to talk to the Internet. PPPOE would be set on the modem (Router). Normally you would access the modem (Router) via a web interface.

I suspect that we probably have a Mac with a hard coded IP address and a modem (Router) that is in a different subnet.

My advice at this point is that we are probably going around in circles. The easiest thing would be to get somebody with knowledge actually in front of the Mac or if that is not possible make sure that everything (including the modem (Router)) is reset to it's default setting.

You probably need to install the driver for the network card. Did it come with a disk?

I don't know which card you have, but this one has drivers online:
http://www.dlink.com/products/suppor...&sec=0#drivers

Overview and update:
trying to install Qwest hi-speed access for 6 hours over 3 days:


733 quicksilver/ 10.4.4
dsl modem with wireless gateway Actiontec GT701-WG

1. the modem did not show a green ethernet light which I was told signifies an electrical connection, nor would it bring up the qwest server 192.186.0.1 for account setup on a browser.

2. I verified the modem & cord by connecting it to an Imac 600/ 10.2 which produced a green light and brought up the Qwest server on a browser immeadiately.

3. reconnecting the modem to the powermac produced no result again which led me to believe the motherboard ethernet port was dead.

4. I purchased a d-link DFE-530TX+ PCI Fast Ethernet Adapter from Apple and installed it in slot 2.

5. the ethernet card shows a green light and the modem now shows a green light, but I am still not able to connect to the the server or recieve any packets from a Ping.

6. after a dozen reboots trying various other things with sys pref/network the following message appeared:

<<The system extension “/System/Library/Extensions/dlkfet.kext“ was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update.>>

7. I deleted the file and reinstalled the driver with the same result, this time immeadiately.

8. Sys profile- show my pci 4 port usb card but DOES NOT show the new pci ethernet card

9. is the mac is not recognising the new ethernet card and if so, what do I do?

Seems like there's a problem with their driver working with 10.4.4. I'd call dlink or bring it back to the Apple store.

Just for clarification.

192.168.0.1 is NOT the Qwest server. A 192.x.x.x address is the internal IP range inside your modem (Class C IP address). 192.168.0.1 is the actual modem or as I believe it should be referred to Router.

Have you actually tried setting your new D-Link card to get an IP from DHCP?
I still think that the possible issue is that your modem (Router) is in a different subnet to your IP range.

You must communicate with your modem (Router) BEFORE you have any hope of getting on the Internet.

Coreydv can't even see the ethernet card, let alone alter its tcp/ip settings.

If I understand, what I as saw on the other computer (borrowed Imac) was a set of webpages programmed into the router that act as a setup so that it can then access the Internet.

And that my quicksilver is not seeing the new pci card, so I can not even access the router.

I don't know why my computer waited 24 hours to reject the pci card drivers. I have a call and an email into D-link, but I am not expectant of a quick response as it is supposed to be 24/7 live support in the first place. If I don't get this settled today, I'm taking the card back.

it must be rather trying at times to find your struggling with a hardware/software problem and an amateur on the other side of the posts; thanks for all the help so far.

On their site, they say it supports "Apple Macintosh 8.6-9.x or 10.1x – 10.2.x" so I'm thinking they know it won't work with 10.3 or 10.4

Date of Reply: 2/13/2006
Products: DFE-530TX+
Operating System: Mac OS 10.4

From your email it seems that you are not able to detect the DFE-530TX+ in the Mac OS 10.4.

RESOLUTION:

The DFE-530TX+ is supported in the following Operating Systems:

Windows 95, 98FE, 98SE, NT, Me, 2000, XP
Macintosh OS 9.x and X (10.x.x)
Novell
Linux
Unix
DOS

You can download all drivers/manuals/Installation Guides from http://support.dlink.com/products/vi...FE%2D530TX%2B#

Unfortunately, the card will not work with the Mac OS 10.4 as the drivers are not supported. We apologize for the inconvenience caused to you.

Thank you for networking with D-Link.

Back to the store...

On the plus side, you should be able to try out the new Macbook Pro while you're there.

I want to thank the forum for its help a week ago.

I returned the Dlink card to Apple and my Dynex-E101 card from Ebay for $10 arrived today.
I installed it and it was recognised immeadiately by 10.4.5.
Configuring the Qwest modem only took a few minutes, so I'm up and running in hi-speed!