imac g5
 

hey

i have a network with two ibooks and an imac wireless

the ibooks are bombing along fine via the belkin router
but the imac just cant surf it virtually freezes between sites

should i try repairing permissions or what else?

any help appreciated

regards
:(

You should first try logging in as another user and seeing if the problem continues. If it doesn't, there's probably something wrong with your browser (you would need to clear caches, etc). Also, if you've installed any internet-related "haxies", get rid of them.

hey

thanks I"ll try that

regards:confused:

help
 

hey

tried resetting safari rebooting thye machine emptying the cache
- but it still wont surf. there is definately something wrong in the
imac g5 , because 2 ibooks side by side have full reception via airport
to the belkin route and they are surfin along at normal speed?

the signal dips on the imac to 3/4 strength and it hangs on sites for an he eternity

any ideas on what i could try to fix the imac?

regards

You didn't say that you followed my first suggestion, which was to create another user and try it. Until you do that, it's impossible to troubleshoot further. Be sure to try it with a brand-new user, and restart before logging in.

new user
 

hi

thanks sorry i started to do that cant remember why i stopped
will try it again now.

regards:(

hi

created a new user and switched to it and it seems to browse faster?

regards:mad:

Good! Well, good in that we know now the problem is likely somewhere in your user's home directory.

You didn't mention what OS version you're using; these instructions are for 10.4, but I think if you're using 10.3 it's near-identical.

Quit Safari. Go into your home folder, then Library, then Preferences. Find com.apple.Safari.plist. Move it to the desktop, then try Safari again.

What you've just done is forced Safari to create a new preference file. Consequently, you may need to re-set some settings. Your bookmarks are stored in a different file though, so they'll still be there.

Did it help? If so, get rid of the old file and be happy. :) If not, try the same thing with the folder ~/Library/Safari. Remember to quit Safari first. This time, you'll be moving away the history, bookmarks, etc.

Also, look in /Library/Internet Plug-ins (the main one, not in your home directory) and tell me what's in there.

do i switch back to me then go into library etc

sorry to be dumb

regards

It's no problem. If you've never done this before, it's a bit confusing. Once you've done it once, it'll be easy.

Switch back to your user. You can delete the test one you created.

hi
got rid of plist file just about to try library/safari file
as the first one did not help - still just hangs there.

in the plug ins there are about 20 files real player etc

regards

imac wont surf
 

hi

got rid of the files you told me to but am still
freezing when trying to surf?

regards
:confused:

So you moved both com.apple.Safari.plist and that Safari folder to the Desktop, launched Safari again, and it's still having problems?

I'm having a hard time thinking of the next thing to try. Anyone?

imac
 

hi

yes i've deleted the safari files and it still freezes
but it does the same with firefox browser or iexplorer
- so the problem must lie elsewhere. i,m writing this on an ibook
which is working perfectly on the same network.

any ideas? its now drivin me crazy!

regards:confused:

Good troubleshooting. Do you have any anti-virus or firewall software installed? If so, turn them off and try again.

Also, go into System Prefs/Network. In the Locations pop-up, choose New Location. Enter any special settings that are needed for your network (there likely aren't any) and click Apply Now. Then try again.

hi
as a bi productn between switching
users. i have another problem with the mac rejecting
my system admin password?

gettin worse - cant make any changes

Ok, now it's starting to sound like there are problems with the hard drive. Maybe software, maybe not. Boot the iMac to the latest OS X installer disc you have (put the disc in the drive, restart, hold 'c' until you see the gray Apple logo). Once you're in the installer, go into the menus and launch Disk Utility. Do a Repair Disk on the boot volume and see what happens. If that doesn't find any errors, repair permissions too.

hi

when i try to run disk utility
it asks for admin password which it rejects

stuck

regards

It should never do that if you're booted from the OS X installer disc. That's really odd. Are you using the correct disc? You must be using a version that's at least as new as what's installed on the hard drive. If the HD has 10.3, you need to use a 10.3 disc or newer. If the iMac has 10.4, you must use a 10.4 disc.

Maybe shut down the computer all the way and try booting to the CD again.

hi
running tiger 10.4.3 the disc i have is tiger retail
bought whentiger came out

Try resetting the admin password via the Install CD ...

hi

tried that and it wont let me?

any help appreciated

regards:confused:

Right now, I'm concerned about the Disk Utility thing. I have never seen an installer disk not let you run a disk check on a disk because it's requiring an admin password. When you're booted to the CD, you're logged in as root; it doesn't make sense for it to ever ask for authorization.

Do you have an Apple Store near you?

hi

no 400 miles?

the original problem is still there - ie wont surf.

something really strange it seem to not want to let me administor at all
and it maybe its switched admintrators, when i created a new user

when i boot from the disk it wnt let me reset password

is there a way i can reinstall tiger all over again to get round this

i.m thinking about backing up and starting again
but i dont know how?

regards

Are you sure you are booted from the DVD? (the Tiger DVD)
You inserted the DVD, then restarted the Mac and then held down the C key after you heard the chime?

imac
 

yes hayne

thats exactly what I did then when i go to utilities
it says cant reset password this way?

driven mad with this one :confused:

You mean the menu named "Utilities"?
Please try to be as verbose (maximum details) and as precise as possible when describing what you did and what you see. Your words need to serve as our eyes and ears in understanding the situation.

Please copy down exactly what the error message says and show us.
It might be better to take a photo of the screen and attach this to your reply so we could actually see what you are seeing.

sorry
i,m working on another machine so cant get a photo of the
error

when it says 'to open reset password you must start your computer using the mac osx install disc to do this double click the install macosx icon on the disc
when installer opens choose reset password from the utilities menu'

Can you try to assign a password to root? Sounds like your NetInfo Database is corrupted.

Sorry - was that a question?
You seem to be quoting from some help page or other.
I don't think you should need to double-click anything. When you boot from the DVD (restart and hold down the C key), it should automatically come up running the program that shows the menu where you do the reset.

hi
the message in my last post is what comes up verbatim when i try reset password after booting to the dvd?

thanks
:confused:

hi thanks

would not know how to do that

:confused:

It doesn't sound like you're actually booting to the CD. When you do that, you don't get a Finder at all. You go straight into the installer, which has a Utilities menu at the top of the screen, not a folder.

Let's try this instead: put the OS X DVD into your computer and restart. As soon as you hear the startup chime, hold down the option key. You can let go once you get a screen with a blue background. This is the Startup Manager.

Within about 30 seconds, it should display all available startup disks. There should be 2 icons, one with a hard drive symbol (and the name of your hard drive, like "Macintosh HD") and one with a CD symbol. That should be the Mac OS X Installer. Select that one, then click the arrow.

hi
sorry tried that and it still takes me to the desktop
with finder at the top, and a window with macosx install it wont boot to the dvd?

1) Are you sure you are using the Tiger DVD ? Did you buy this at retail? Or where did you get it?

2) And when you insert the DVD and then restart the Mac and hold down the C key after you hear the chime, what happens? Please describe in as much detail as possible. Do you get any indication that tells you that the DVD is being used at all?

hi thanks for your patience
yes apple bought tiger dvd

when i input disc and hold down c

the dvd launches from the the desktop in an open
window with all the dvd content

thats where it stops

regards

Sorry if it seems silly, but you still aren't using enough words to tell us precisely what you are doing.
E.g. I imagine what you are saying you did is:
"I inserted the Tiger DVD (that I bought retail) and then I went to the Apple menu (top left) and selected the "Restart..." menu item and then I waited until I heard the chime and immediately after the chime I started holding the C key down and I kept on holding the C key down until ..."

Please try to give us that level of detail in your future responses. Otherwise we can't be sure what you are doing. Such extreme detail is needed because what you are experiencing seems to be a very unusual situation.

So it seems that your machine is refusing to boot from the DVD.
This could be due to a defective DVD drive.
Or it could be due to a firmware problem. To fix the latter, try resetting the PRAM and Open Firmware as described in this Apple document:
http://docs.info.apple.com/article.html?artnum=42642
After that, try again to boot from the DVD.

It appears that you've been skipping one important thing in our instructions. We keep telling you to put in the CD, restart, and hold down 'c' after you hear the chime. Your last post makes it sounds like you're not restarting. That's the crucial step.

giskard22 and hayne

thank you for your help with this (sorry about my lack of verbosity or clarity)

most of that was due to being pissed off, and harrassed.

just got back from the local mac store where they had big problems
(like i did) getting it to boot from the dvd.after hours of working on the machine they got it to do like you said and the password issue is resolved.

the original problem however remains. i have a network with a belkin router 2 ibooks and the problem imac g5. both the ibooks run with blistering speed, but the imac g5 gets on the internet hangs on each website for
a count of between 10 and 20 before eventually changing.
it virtually makes the imac unusable and has cost me a day off work
already.

i,ve tried various things with safari downloaded firefox (which was just as bad) to me the problem must be somewhere on the imac its just finding what it is.

i truly thank you for staying with me on this one you are really nice guys
just wish i could get the g5 to run like it should.

thank you

When you had it at the store, did they test the networking issue? What were the results?

I'd be interested to hear more about why they had problems getting it to boot from the DVD. It really sounds like there might be a larger problem. Do you feel like the people at the store gave it a thorough check-up?

hi

because of the time it took to get the password sorted out they did not go into the network problem in detail. he said he checked my airport settings and it joined his network no problem and got on to the net.

the dvd issue seemed to be timing of when to hold c restart etc but eventually
it went straight to where you guys said it should. he then reset the password.

its baffling when you see the macs side by side and even the g3 ibook
is lightning compared with the g5 which off course it should'nt be.

as soon as i got back i started it up get to my homepage (google) after a count of 10/20 then its like that each time you move sites, like i say it makes it impossible to use. the signal strength in airport also dips below
the max to 2 and 3 bars ( it rarely does this on the ibooks )

regards

1) Try the 'debug_http' script that I outlined in this old thread:
http://forums.macosxhints.com/showpo...91&postcount=7
It will tell you which of the many interacting parts of loading a web page is the slow part. Show us the results and we can help interpret.


2) I am also concerned that your troubles with the DVD are a sign of a more fundamental problem. You should at least boot from the DVD again and do the "Repair Disk":
http://docs.info.apple.com/article.html?artnum=106214

imac
 

hi
ok i will repair try the repair disk utility thing
and then do the terminal thing and post back the results
regards

hayne

does this mean anything?

iMac-G5:~ brendanmcevinney$ curl http://www.apple.com -o/nev/null
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
6 16731 6 1195 0 0 322 0 0:00:51 0:00:03 0:00:48 322

It's hard to tell much from that. I suggest that you use the 'debug_http' script that I explained in that article rather than just the basic 'curl' - it adds options to the 'curl' invocation to give more info.

imac g5
 

hey ( hayne and giskard 22 )

i am back on line after several days - apologies for the delay.

you were right all along there was something wroong somewhere with
my osx insatllation. after trying everything and being back at the mac shop
i backed up all my stuff and went for a clean install of osx tiger.

the result is no network problem

i wish to thank you for your help and patience with my mac lack of knowledge

kind regards

:D