Here are the attachments of various crash logs.
 

Here you are and thanks for taking a look at these. They all crashed after the Security Update.

-RLC

So I see in all three cases (the crash logs that you posted) that the crash is happening in the function "DoLineBreak' in Apple's text-handling code.

The only unusual thing I notice is that you have the "Saft" InputManager installed - this only shows up in the Excel crash log (which refers to "/Library/InputManagers/Saft/SaftLoader.bundle/Contents/MacOS/SaftLoader")
You should try removing this InputManager (from the InputManagers folder under the top-level Library folder)

I tried this and it didn't work.
 

I removed the InputManagers folder to the Desktop and Excel is still unable to print without crashing.

Do you think that I will need to reinstall Microsoft Office?

thx
RLC

Check if you have any plugins in the MS Office "Startup" folders.

And try logging in as a different user to see if the problem might be limited to your account.

There are no plugins in my the Microsoft startup folder.
 

The only thing in my Microsoft Startup folders are other Folders, there are no files, hidden or otherwise.

I do notice one thing in my login item under Accounts. There is this item called Microsoft Database Daeman. I am surprised to see it here since I took out all the items from this location. It seems to conveniently find it way back the
startup items.

The main thing with the Microsoft Office products is that it will fail or crash when it is trying to make a connection to the network.

thx
RLC

Hmm - the Office apps use the network for copy protection checks.
Do you have a firewall active?

All Firewalls are off
 

All Firewalls are off. Other programs, such as mail, are communicating over the network without any problems.

thx
RLC

Copy protection checks
 

Haynes, what do you mean by network for copy protection checks?

thx
RLC

See,, for example, this macosxhints article:
http://www.macosxhints.com/article.p...20406142423494

Hey, could someone whose 10.3.9 Safari and Mail work fine send me their JavaScriptCore. There's a specific app at

/System/Library/Frameworks/Webkit.Framework/Versions/A/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

Anyone think this would work? I can't seem to compile my own...

Would this also apply to RDC?
 

Thanks hayne, would this also apply to RDC, remote desktop connection? This is freely given away by Microsoft and therefore should not have the same issue. But RDC is not working on my machine either.

thx
RLC

I doubt that it applies to RDC.


By the way, I note from re-reading your above posts that it seems like you might not have done a filesystem repair:
http://docs.info.apple.com/article.html?artnum=106214
You should definitely do this.

And please post a new crash log file - now that you have removed all 3rd-party enhancements (e.g. Saft).

Not able to do this because of Open Firmware Password
 

Thanks hayne for your help, I am not able to boot to single user mode or safe mode because I have this "Open Firmware Password" application installed on my system from Panther. When I upgraded to Tiger, I didn't take this into account.

So when I try to click on "Open Firmware Password" application, nothing happens, therefore, I am not able to disable it. I was told that there is a Tiger version available on the disk, but unfortunately I don't have the disk available to install it until this weekend.

Is there a way I can get a Tiger Version of "Open Firmware Password"?
Is there a way to disable the Panther version so that I can boot into safe mode?

thx
RLC

See this Apple doc on the OF password:
http://docs.info.apple.com/article.html?artnum=106482

Thanks, but I will have to wait until this weekend before I can update
 

hayne, thanks for all your help. Unfortunately, I will have to wait until I go home this weekend before I can try safe boot and fsck.

-RLC

Same problem after safe boot, fsck, diskwarrier.
 

Hi hayne, I am home and ran more test, but the problem hasn't gone away.

Same print problem, if I open up Excel product and click print, the application will crash. The same thing is happening in Preview.app so it is not isolated to only Microsoft products. I performed safe boot, fsck, diskwarrier. The problem is still present.

Here is the crash log, I hope this helps.

thx
RLC

Report from Disk warrior
 

I forgot to post the report from Disk Warrior.

******

DiskWarrior has successfully built a new optimized directory for the disk named "Macintosh HD." The new directory is
ready to replace the original directory.
All file and folder data was easily located.
Comparison of the original and replacement directories indicates that there will be changes to the number, the
contents and/or the attributes of the files and folders. It is recommended that you preview the replacement
directory and examine the items listed below. All files and folders were compared and a total of 18,564,816
comparison tests were performed.
• Errors, if any, in the directory structure such as tree depth, header node, map nodes, node size, node counts, node
links, indexes and more have been repaired.
• 14 files had a directory entry with an incorrect text encoding value that was repaired.
• 1 folder had a directory entry with an incorrect custom icon flag that was repaired.
• Incorrect values in the Volume Information were repaired.
Disk Information:
Files: 691,537
Folders: 148,470
Free Space: 9.66 GB
Format: Mac OS Extended (Journaled)
Block Size: 4 K
Disk Sectors: 117,208,826
Media: FUJITSU MHS2060AT
Time: 8/27/05 2:13:10 AM
DiskWarrior Version: 3.0.3 - RA628654

*****

end of report

I reinstalled the security update and everything is ok now
 

I reinstalled the recent security update and everything is ok now.


I reinstalled the security update and everything is working now. I can now properly print from my applications that were having problems before and Finder works when I click on list view for a folder or file

The file must have gotten corrupted during the software update.

I would strongly recommend adding reinstalling the security update to the troubleshooting guide.

thx
RLC

Could you link me to where I can download the security update please? (Or give me the name/version of it and i'll search apple's site myself)

Upate download page
 

It's on this page. It's a good page to mark as you can find all currently available Apple downloads on it.