My experience with BT Broadband has been OK, it was cancelling the old BT dial-up account that has been a hassle. Despite them claiming they transfer everything across automatically, they didn't cancel the flat-rate evening and weekend internet call package, and billed me for three months worth even though I couldn't use it anymore (because they HAD cancelled my old SurfTime internet access package - common sense anyone?).

Anyway, when I queried it I got passed around the houses (including India), and was eventually told I should have cancelled the call package myself, even though this isn't mentioned anywhere during the upgrade process.
They said initially that I'd be billed for it up until the date I rang them, which I argued against - I guess we'll find out when I see the rebate on the next bill.

Just trying to save someone else the same hassle - make sure both components of your dial-up package (access and calls) are cancelled!
Don't assume BT will do it automatically.

Rob.

Netgear DG 384 and Airport express
 

Although I've had my AirPort Express base station for some time, I hadn't tried to set it up, to provide my iMac G5 with a wireless internet connection, until a couple of days ago.

Having ditched the crappy old SpeedTouch USB 'modem' (from Pipex) and now connect through the Netgear router, the internet connection seems much faster.

My problem is that I can't get the airport express to work. It seems to be trying to make a PPoE connection when the router uses DHCP. Can't find anywhere I can alter this. Not even sure what I need to do. I know it should work, but can't figure out what I'm doing wrong.

Start a new topic with all the details and you will get more response.

Thanks, iNemo, I just realised taht I should have done that, after I posted.

I bet Jungleguy had no idea he was starting a six month Brit BT thread when he first posted. :)

From what I have been reading latley,
BT are about to start upgrading most of their users to 2mb where possible. With no change in the price.

This will also apply to new users, ( not I thing the email only accounts )

I hope I get it ... wooosh

Thats because the 2MB trials that ISP's have provided since 29th nov through BT Exchanges (Pipex for one) have been successful. I couldn't live without 2MB now. College is approx .7MB a machine on average :(

Hey iNemo,

I mean't to ask, if you do not mind.
What is your average usage a month on 2mb, as in MB in and out.

Onces I get 2mb I bet the usage will go up, which may be the real reason to give it to us, so we go over and pay more.

BT will limit on my service, 30gb a month.

I have no clue what I use at the moment, but I do download a lot of apps.
and Also have started to use iChat Audio with a mate. which I guess will be a byte guzzler. and is my main concern.

Any thoughts

Mark, If you are or when you are capped you will have a link somewhere on your homepage to check your usage. I'm a long time user not presently capped.

Thanks, I figured that would be the case,
Me to, and It winds me up a bit about being capped.

But what I should have mentioned was I thinking of trying to get on the 60gb before I am put on the 30gb , I suppose I should just wait and see

BT usage limits
 

I remember reading when I was signing up to broadband about the usage limits, and apparently BT will email you a warning as you pass certain milestones aproaching your limit. They are also meant to be implementing a "top up" option that will let you purchase extra GBs for a small fee as and when required.

Rob.

Hi Rob,
depends what you call small fee.

"Usage top ups will be available in units of 1GB priced at £1.95 inc. VAT per GB."

http://www.btyahoo.com/broadbandusage_holding#q6

If anyone is still rerading this very old thread......

DONT GET BT BROADBAND!!

I had blueyonder for a year and a half and it was flawless! I currently have NTL at home plugged into an airport express and it is great!

BUT I have BT broadband at work and it is really bad, it spends half its life with a 'degraded service' and when you call them up to ask whats going on they tell you to defrag your hard drive!!

I mean really..... BT Broadband SUCK

Em..
I have a BT connection at work on a stand alone Mac os 9 for the moment, and yes that is crap. Whether its the Mac, the old router they have on it, or bad line I can not tell.

I have had BT BB at HOME from the start of them offering it, and it was not always that great for the first 8 months.
But I have no real complaints with it at Home, I do not get any drop outs,
I am not too happy with the new capping strategy, but then its the way of the world.

BT like most of these companies the offer Broadband or Cable,IMHO are all rubbish when it comes to support, especially when it comes to Macs.

But I would not go as far as telling people not to get it.

I have friends on NTL who are constantly getting the line dropping off for days on end, emails that do not arrive .... with no real help from NTL.

The other thing to note. is NTL and Blue yonder are cable, not Broadband ADSL so its a different service, and may not just involve your internet access.

Photek

How can you compare Cable (Optical Fibre) Broadband to Telephone (Copper Wires) Broadband that relies on the centuries old distribution system. And beside that, not everybody is in a cabled area so perhaps you should consider your self lucky. Broadband (excepting Cable) is provided by dozens of ISP's whom all rely on the BT Backbone to provide their service, some better than others, but you get what you pay for. Zen and Metronet are two of the best, BT internet comes in around sixth position according to adslguide.org. So many people have BTinternet because it is easier to get because BT is such a huge monopoly.

Fastmac

I was actually comparing 'service' not modems or technology. Alot of people in these forums are basic users and appreciate people with experience of various ISP's giving their own personal opinion to allow them to make up their own minds about which ISP to choose, and in my opinion I would not choose to be a BT customer, after them looting my bank account via direct debit and not paying it back for 6 months, bad internet connections, basic or no mac support coupled with very low capped download limits per month and higher prices than competitors.... I would say there are better deals to be had.

just my opinion :D

That's OK, I just felt a counterbalance was needed so that when the many others read this 3 page thread they will see some explanation of technical merits and background overview regarding your opinion. The whole thread is about peeps who had problems connecting or setting up BT Broadband. We are well aware of other ISP's and how good Cable Broadband is and that there are better services other than BT. I think the crux of the matter is that once you take BT broadband you are locked in for 12 months so you just make the most of it.
I have just come out of my 12 months and I am switching to Metronet.

I forgot there were actually Brits that used this friggin' site ;)

Anyone wanna talk about Comcast? :)

And you point is... :confused:

The site is registered in the US (Beaverton, Oregon) ... why wouldn't Americans be on it?

But just joshing with you anyway ...