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-   -   How to fix "error = #1852402768"??? (http://hintsforums.macworld.com/showthread.php?t=25695)

ulrichm 07-13-2004 03:39 AM

How to fix "error = #1852402768"???
 
I have the following setup:
OS X.3.4 with Palm Desktop 4.2.1 and iSync 1.4 and a Palm Vx.
At the end of every syncronisation the get the following error in the log:
Code:

OK Backup
 Loading “Conflict Notifier”
 1852402768 synchronization failed
 “Conduit Conflict Notifier” failed (error = #1852402768)
 Last sync time and PC ID updated on handheld
 HotSync Complete 13/07/2004 09:27:29

I have already removed all Palm related software and reinstalled it from scratch. No avail.

Any idea what that means and how I can solve this?

hayne 07-13-2004 01:02 PM

I think I recall getting something similar and it turned out to be obsolete versions of some of the conduits that were not removed when I installed the new Palm software. So go into your conduits folder and look at what you have there, paying close attention to the dates & versions. Move suspicious one out of the way and try again.

ulrichm 07-13-2004 08:07 PM

Hayne, thanks. I will have a look tomorrow in a quite moment and report back.

ulrichm 07-15-2004 02:59 AM

I moved all non-essential conduits out of the way with only the iSync Conduit left. Even with just one in the list, it reports the error.
Any ideas?

bramley 07-15-2004 06:04 AM

http://205.141.210.170/SRVS/CGI-BIN/...tem,CASE=20496

Any help?

There's loads more to be got from Google searching under "Error = #1852402768"

ulrichm 07-15-2004 07:06 AM

Bramley, thanks for your suggestion.
I had already found this article as I have also googled for this subject. The article refers to OS 9.x and I am running the latest version of Palm Desktop and OS X.3.4.
Google has so far yet to provide me with a solution.

hayne 07-16-2004 10:23 PM

Quote:

Originally Posted by ulrichm
I moved all non-essential conduits out of the way with only the iSync Conduit left. Even with just one in the list, it reports the error.

I presume that you are talking about the contents of "/Library/Application Support/Palm HotSync"

I don't use iSync so can't help with that. The conduits I currently have (with Palm Desktop 4.2.1 and a Tungsten T3) are:

AcroConduit
Address Conduit
Backup Conduit
Calendar Conduit
Contacts Conduit
Datebook Conduit
DocsToGoConduit
Install Conduit
Memo Conduit
Memos Conduit
Microsoft Entourage Conduit
Note Pad Conduit
Photos Conduit
Tasks Conduit
ToDo Conduit
Voice Memo Conduit

ulrichm 07-17-2004 07:36 AM

Thanks hayne, I have some of these as well, but moved them out of the way a long time ago. I fear now that it is some problem with the combination of Palm Desktop and iSync.

Sieber 08-25-2004 10:01 AM

I also had this problem and have a solution that worked for me.

Open the HotSync Software setup window and go to the "Connection Settings" tab. Since I was using only the USB Connection, I removed the check mark from the PalmConnect connection and tried again. That corrected the error problem.

Mike Adams 08-26-2004 08:33 AM

Also getting error
 
I am getting a similar error (see log below). I have tried all the suggestions in this forum, including turning off all except the USB connection. I am running 10.3.5, HotSync 3.2 and iSync 1.5 (v139)

HotSync 3.2 started 8/26/04 8:22:32 AM
1852402768 synchronization failed
“Conduit Conflict Notifier” failed (error = #1852402768)
Local Synchronization
1852402768 synchronization failed
“Conduit Conflict Notifier” failed (error = #1852402768)
OK Install
iSync Conduit starting 8/26/04 8:22:34 AM
User adams configured for Palm Address Book conduit and corresponding iSync data class, skipping iSync to avoid conflicting modifications 8/26/04 8:22:34 AM
Timeout waiting for Sync Engine, exiting 8/26/04 8:28:28 AM
iSync Conduit synchronization failed
“iSync Conduit” failed (error = #-2)
OK Voice Memo
OK To Do List
Tasks did nothing
Media did nothing
OK Note Pad
Memos did nothing
OK Memo Pad
OK Date Book
Contacts did nothing
Calendar did nothing
OK Address Book
OK Install
OK Backup
1852402768 synchronization failed
“Conduit Conflict Notifier” failed (error = #1852402768)
Last sync time and PC ID updated on handheld

Raven 08-26-2004 10:16 AM

I ran across this this week with a user. Did you change any permissions in your User folder or anywhere else on the machine ? Even if your not sure, I would repair permissions... I know I know.. some will say that this has nothing to do with what the message says, but the error number is the same, and the problem was with a palm synch too, and permissions were the solution.
One of the reasons this is is because part of the palm synching info actually gets stored in the users folder, in Documents and Library...
Hiope this helps !

yellow 08-26-2004 10:31 AM

Quote:

Originally Posted by Raven
One of the reasons this is is because part of the palm synching info actually gets stored in the users folder, in Documents and Library...

But Permissions Repair doesn't descend into your home directory....

Raven 08-26-2004 10:37 AM

Oups... forgot... Then just make sure that all permissions in your user folder is set so that you can read and write... (Thanks Yellow... guess I wasn't fully awake yet earlier... What I did with the user is smanually rset properly permissons to the proper ones in her user foldersd, and also did a repair permissons after, just in case she had screwed up other things...)

Irene 08-26-2004 12:03 PM

Check in the Library/Application Support/Palm Hot Sync folder to be sure all the conduits are in the Conduits folder rather than the Disabled Conduits Folder.

ulrichm 08-26-2004 05:37 PM

Sieber: I have tried this as well.
Raven: I have checked all the permissions to the various Palm files. Everything ok.
Irene: I have checked that all original conduits plus the Apple conduit were in the folder and the "Disabled Conduits Folder" was removed.

I have tried all this above and still have the problem. It has not yet gone away.:confused::(

Raven 08-27-2004 09:28 AM

Did you check all the parent folders in which the items are or just the files themselves ? For the case I was refering to, we had checked the Palm tools files before, but everything was fine.

scotm 08-28-2004 03:01 AM

Conflict Notifier
 
Hi, I've had the same message syncing up my wife's T3 to our imac FP running OS 10.3.5.

I went to Library/Application Support/Palm HotSync
and then I noticed the Notifiers folder!

Inside is, you guessed it, the conflict notifier. Get info reveals:

Conflict Notifier
Kind: HotSync Manager Document
Size: 132 KB . . .
Version: Conduit Conflict Notifier version 1.0, copyright 2003 palmOne, inc.

I've pulled this out to the desktop and the error message has vanished.

I can't find "conflict notifier" in a search of Palmone's site.

What is this document? Why dosen't it work right? What risk am I at by disabling it?

Cheers, scotm

ulrichm 08-28-2004 05:04 AM

Quote:

Originally Posted by scotm
I've pulled this out to the desktop and the error message has vanished.
I can't find "conflict notifier" in a search of Palmone's site.
What is this document? Why dosen't it work right? What risk am I at by disabling it?

Scot, thanks for the tip. I have moved it as well for now. I have googled "conflict notifier" and it came up with a couple of discussions on this subject. But nobody seems to be able to tell what this little thing does. I am leaving it out for now.:confused:
I hope in the future Palm could shed some light on this.

Mike Adams 08-30-2004 07:55 AM

This worked for me
 
I contacted Palm directly, and got this: the only extra step was to download an install iSynch palm Conduit 1.2 from Apple. Everything now works just fine

We understand you have some difficulties performing a HotSync® operation. We suggest that you completely uninstall your palmOne™ desktop and reinstall it afterwards. However, please create a backup copy of your palmOne™ users folder.

To create a backup copy of your current palmOne™ handheld information on the computer, do the following:

Note: I suggest you perform a HotSync® operation first, so the information is up-to-date before backing up the Users folder.

If you use Palm Desktop 4.1 or the latest Palm Desktop software, do the following:

1.***** Open your Macintosh® Hard Drive.
Open the Users folder.
Double-click on the House Icon of the same name of your user login.
Open the Documents folder.
Open the Palm folder.
Select the Users folder, click the file menu, and then select Duplicate. This should make a Users Copy folder.
Select the Users Copy folder and drag it to your desktop
You should now see a backup copy of your Users folder (as 'Users Copy') on the desktop. If you do not see a backup, please repeat steps one through four, until the backup is visible. If you have more than one Palm handheld user synchronizing their information using the same computer, their information should be included within the Users Copy folder.

Uninstall Palm desktop by following the instructions from the link below:
http://kb.palmone.com Search for Solution ID# 5916
After complete un-installation, if you don’t have the installation CD or if you are using the latest Palm Desktop.

Open Finder.
Type “PALM” then click Find.
Trash all found Palm Files Empty trash
Restart your computer before reinstalling the palmOne™ Desktop Software.

To install the Palm Desktop software on a Macintosh operating system, perform the following procedure:
Insert the CD into the CD-ROM drive. The Install icon appears. If you downloaded the installer use the downloaded installer.
Double-click the Install icon to open the corresponding window.
Double-click the icon representing the Palm MacPac v2 Installer. A window indicating that you are entering the Palm Desktop software appears.
Click CONTINUE.
Proceed through the following windows until you come to the Palm Installer window. We recommend that you choose the Easy Install option.
In the upper-left corner of the window, open the dropdown menu and select Easy Install if you would like the Macintosh OS to install all the applications associated with your Palm Desktop. If you wish to customize your installation with your own preferences, select Custom Install. From the list of installation options, select the applications that you want to accompany your Desktop software.
Click the Install button in the lower-left corner of the window. A window appears, asking you to determine where you would like to install your Palm Desktop software.
Select a location and click Install at the bottom right corner of the window. An Installation confirmation appears, followed by a window prompting you to set up your HotSync(r) software.
Choose a user name, and select which port you wish to plug the HotSync cradle into.
Click Save & Restart, located at the bottom of the window. Your Macintosh now restarts with the Palm Desktop software fully installed.
*

Stibble 04-12-2005 05:08 PM

Yup - same message since reverting from 10.3.7 to 10.3.5 and reinstalling Palm desktop. Tried turning off the palmconnect in the connection settings to no avail. Then tried dragging out the Conduit conflict notifier and the error message went away. Have to say that it left me nervous - if there IS a conflict presumably I should know about it. I did wonder about having a Memo conduit AND a Memos conduit (one enabled one disabled) but dragging them out didn't seem to help. Over to you Palm ?

hayne 04-12-2005 06:05 PM

I vaguely recall having some problem with a "conflict" when I started using Palm Sync on Panther. As I recall, I figured out that the problem was due to the Palm installer not removing some obsolete conduits from my previous installation. I started fresh (moved my Palm folder elsewhere temporarily and reinstalled) and all was well.

macfreek 03-18-2007 12:17 PM

I had the same problem, and tracked it down to two files which were not properly installed by the Installer: HotSync Libraries and Palm Conduit Library.cfm. I finally revert to manually coping those files from an older system to their correct place: /Library/CFMSupport/.

http://www.macfreek.nl/mindmaster/In...op_on_Mac_OS_X


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