Help:NETGEAR Wireless ADSL Firewall Router DG834G
 

Hi, I need some expert advice on setting up a home network between a PowerMac G4, MacOS X 10.31 ----P4 XPpro Tower----P4 XPpro Laptop-----eMac G4 MacOS X 10.26 with the NetGear as a central Hub connected to the ADSL line. I can opt for all wireless, all wired or a mix. I presently have all except the eMac in one room (top of house) The eMac is ground floor, So the Laptop has 22Mbps wireless pcmcia, Bluetooth and is wired to the NetGear. The PC Tower has 22Mbps wireless, Bluetooth and is wired to the NetGear. The P/Mac has Airport, Blutooth and is wired to the NetGear. So far I have not been able to connect to the internet from any machine through the NetGear (but I can get into the NetGear and pull up the settings page from all machines). The only way I can get online is with this silver frog from BT/Yahoo Broadband. If you need any more info please mail me.
To Sum up, I know the hardware inside out but I know nothing of setting up networks.
Thanks In Advance for any help.
FastMac.
jim.hanson3@btinternet.com

If you can reach the config page for the router then your network is behaving properly. How are you reaching it? 192.168.1.1 or similar?
Are your machines all setup for DHCP or manual? if they are setup for manual you have to enter ALL the data, including submet mask and the router's address as a gateway.
Are the router's LAN and WAN lights on? How about PPPoE? ADSL?

testing:
Take a laptop, connect it directly to the router. The LAN light must be on. Access the router's config page.
Make sure the laptop is set for DHCP. If you cannot reach the outside world call your ISP. Lie to them about the network, or they'll up your bill. Try several sites and protocols (mail, ftp, ping) before giving up.

If a direct connect works, then you have a network config problem, if it doesn't you have a modem/password/isp problem. Write back with the results.

Hi acme,
the config page is 192.168.0.1
It is set for DHCP and NAT, the NETGEAR is functioning perfectly, all relavent lights are on. In the "attached devices" page it lists the four 10/100 ports/direct connections as 192.168.0.2 for Laptop, 192.168.0.4 for P/Mac, 192.168.0.5 for the PC and the fourth port (no connection) as 192.168.0.6
The Mac is all set for DHCP but I still can't get a connection to the net with it.
I have looked into all sorts of things on the PC Laptop and PC Tower but can find no mention of DHCP only tcp/ip, Qos packet etc.
What also confuses me is that I can only connect to the internet through the BT Platinum Frog (SpeedTouch 330) using BT software, any manual setup connection just fails yet it is using the exact same config, username/password!!

I will try to find out some more info from my isp (BT/Yahoo) but my biggest enemy is time, I have a busy life and a busy wife :-)

I'll Be Back.

Is the mac connected directly to one of the modem's ethernet ports? Is this mac acquiring an IP from the router given that it is using DHCP? Are you able to connect to the admin page? The router may not be acquiring an IP from the modem. Try before anything else to connect to the router's admin page. Let us know what status is, if it is connected or not. Also, what type of service are you using, DSL, cable?

Yes the Mac is connected to an ethernet port, not sure about acquiring an IP, when I click GO/Connect to server I get Error code -43 (one or more required items cannot be found). However when I click on IE on the dock it opens in hold mode and a small dialogue window comes up with the NetGear logon already filled in and I just click OK and I'm in the router config pages.
I am on a 512kBps ADSL telecom line not cable.
The Status info of the router is somewhat delimited because while I am using the SpeedTouch to be online the router does not have a network connection.

Go to Network Preferences within the System Preferences app. Take a look at the IP that has been assigned to you. It should be of the type 192.168.0.x. It it isn't, the problem lies within your router-computer connection. When you access the router's admin page, is there any indication of it being connected to the internet. This should be verified if you see a WAN IP within your ISP's range of IPs. The problem may also lie on the modem side, but let's just stick to the internal network for now.

ok the assigned ip is 192.168.0.2 subnet mask 255.255.255.0 router 192.168.0.1
ipv6 address fe80:0000:0000:0000:0203:93ff:fead:b374.

I must clarify the modem situation, I have a platinum frog usb modem from bt/yahoo which I am using now. in order for the router to be connected to adsl, I have to unplug the frog and plug the router in at the telephone point via a filter of course.

I think there is something I don't understand. Why do you need to unplug the modem? The configuration for a DSL connection goes as follows on my home network: phone line, frequency filter, modem, router, LAN. What I understand from what you are telling me is that you have the router directly attached to the filter which makes no sense, unless the router is also a modem. Please clarify this claim for me mac.
Tuesday

Ok tuesday,
Well I only have one phone jack in the room where the computers are, a dsl filter is plugged in to that jack and the filter has one Computer socket and one Phone socket. Therfore I can only have one connection for either the Routers use or the USB Modems use. If I have the Router/modem/Swtch/Firewall/Wireless (NetGear Unit) plugged in to that filter then I'm left without the use of the internet untill I can sort out this problem. On the other hand I can have the USB modem plugged in and that at least gets me online.

So to sum up, the NetGear has it's own built in modem, but has no USB port.
The BT/Yahoo (my ISP) modem only has line in and USB out. So I can't use this modem with the NetGear

The best way to describe it is this: Internet-Phone Line-filter-NetGear-Up to 4 Computers Networked, That it how it should work.
However, it does not yet function correctly.
So i am forced to use a USB Modem to get into the internet, which is seperate and not part of the intended network, it wil become a doorstop when I can get the internal network working and capable of putting any computer online.
I hope that this makes more sense to you.

I'm probably the least qualified person to answer here, but here goes!

When you log into the admin page on the router, there's a button on the first page ("Basic Setup" I think) labeled "Test Settings" or something similar. If you click on that, do you get NetGear's home page?

no I don't get the home page only a spinning ball for a curser.
FastMac.

Hmmmm so that would suggest that it's more likely to be a problem with the router setup itself as opposed to the Mac configuration.

I'll have a look at my config page tonight (different machine at work) and see if i can spot anything obviously tricksy.

Rob

Thank you Rob.

EDIT:
Latest status:
I have actually managed to get the laptop connected through the NetGear to the internet via a wireless connection.
Now that means that I can keep the NetGear plugged into the adsl line and work on getting the other computers to reach a connection.
_______
FastMac.
-----------

Right. I've had a look at my admin page.

The only things that might be upsetting the connection are the Encapsulation settings (which is PPPoA for Virgin) and the Multiplexing Method under ADSL settings. For my isp it's vc based.


Other than those two, i might be stumped :confused:

I'll keep digging.

Unless I'm misunderstanding something, you shouldn't have the DSL modem plugged into the frequency filter. The filter's purpose is to filter out the high-frequencies used by DSL so that you aren't annoyed by them in normal telephone usage. The DSL modem should have a direct connection to the phone line.

Hi Hayne,
Well over here in the UK we have our normal phone line/s broadband enabled by BT and we have to plug filters into all our telephone points. The filters have the normal type telephone plug on one end and two sockets on the other, one socket is for telephone and the other is a dedicated computer/modem socket.

Does that make sense to you?


FastMac.

EDIT:
Latest Status:
All of my computers are now connecting to broadband through the NetGear.
I thank all of the people that helped me. I will of course keep an eye on this forum in case I can help anyone.
Over and Out
FastMac.

If I understand correctly, you have a netgear router/modem and another separate modem? You are saying that when you connect one device, you can't connect the other, obviously, but why do you need this setup? Are all my claims about your network correct? If the problem lies within your router, then you can reset it altogether, or do a network scan to see what is happening when you connect the cable; that is, if the router is using DHCP as the configuration protocol. Anyway, there should be a configuration page for the router. It is strange that you can't access it. Can you even ping the router address? On terminal "ping 192.168.0.1".
AtomicTuesday

Thank you Tuesday,
but if you read my previous post you will see that I have a fully working Lan and internet access now.

FastMac.

Yay!

:D

Over a year later and I'm having the same problem with the same piece of kit and the same ISP. Hope you're still watching, Fastmac. What did you do to make the router connect to the internet???

Pulling hair out,
Radge

Hi,

If I remember correctly in the first page of router setup where you put username password, I was putting my normal login info in there, and what it needed was the special login name from one of BT's emails that was something like this,
my.name@hgxx.btinternet.com(where xx is a two digit number. Then IPut the wired computers in a reserved IP list and the Wireless computers in in wireless reservation or similar name.

HTH.

jim.

So - I add the magic letters "hg54" (numbers out of the air) in the prescribed location and - bugger me, it connects. Brilliant! I owe you a pint (or two) - this had me stumped.

The only question that remains is why couldn't the useless buggers on the BT helpdesk in Rangoon or wherever it is have told me this? Answers on a postcard to . . .

Chuffed,
Radge