Problem 1: Those (new?) folders not showing up in Thunderbird or in webmail may just be a reflection of a lag, so they may appear shortly.

Problem 2: Lion Mail is still off for you. If I were in your shoes, I'd delete the account setup in Lion Mail and try creating it anew. That's your choice, though.

Problem 1: I got the nested folders to show up by hitting "subscribe" on those folder in webmail..in the folders pane. No clue why they were not subscribed.

Problem 2: OK...this will make possibly the 10th time I've tosses Mail accounts in Lion and set them up again. Is there anything I ought to make sure I do this time around?

Thankyou!

a

There's nothing I know of that you should do when re-(re-re-re-re-re-re-re)setting up the account, but it may be of help for you to take screen shots (simply use Command-Shift-3) of all your current Preferences > Accounts settings so you can know you've re-configured everything correctly.

also noticing that Thunderbird doesn't appear to have rules or filters of however you want to say the makings of emails sort themselves into designated folders upon arrival.

I must have really ticked off the computer gods...

scratch that...found em...

From what I understand about Thunderbird, look in the Tools menu and there should be an option for Message Filters. That information presumably comes from a previous release, but I'll hope it's still accurate.

Edit: Missed you noting you'd found them.

there are...thank you...

and thanks for the taking screen grabs idea, too...will do that.

Just tossed Mail.app's account, mail, settings and re-set it up.

Same result as before. Lion Mail gets the email count wrong.

At least it's consistent in that..

Here's another thing you might try if you feel like (yet again) doing more.

• In Thunderbird, create a new mailbox in your IMAP account (I'll use the name Temp for reference) by going to File > New > Folder and letting it be created as a subfolder of your IMAP account inbox.
• Still in Thunderbird, select one of the mailboxes that has the correct count but doesn't in 10.7 Mail (I'll use the name Friends for reference).
• Select all of the messages in Friends (Command-A).
• Drag them to the new Temp Folder while holding down the Option key and you should get the green + icon next to your cursor indicating the selection will be copied.

By doing this, you should now have a mailbox called Temp which is simply a duplicate of the mailbox Friends. Head over to Mail. Is the Temp folder there with the correct count? I just tested this on my end and it worked, so I'm hoping it does for you. If so, it may be a solution to getting everything as it should be in Lion Mail.

NaOH..that sounds like a worthy experiment..I'll try it.

Just for your own reference, when I say it worked on my end, I mean it just worked. I didn't use the Synchronize or Rebuild commands. I had both Mail and Thunderbird open. I made the duplicate folder in Thunderbird then switched over to Mail. Once Mail did a check for new messages, the duplicate folder was in place.

ok..just did it and mail got it wrong again.

BUT..and this has been characteristic of the whole problem...Mail "knows" how many messages there should be!

In the little activity window it says "incoming...283 of 550"

550 happens to be the correct number. Yet Lion Mail only shows 527!


used to be off by literally hundreds...I think once it was off by nearly 1000 emails for that folder.

thanks!

I'm going to be annoyed if this works because I'll feel like I should have thought of it sooner. Download the stable version of Onyx for Lion. Quit Mail and launch Onyx. Enter your administrator password, then go to the Maintenance tab and select the Rebuild sub-tab. Uncheck everything but the option for Mail Envelope Index, then press the Execute button.

Once Onyx is done, quit it and open Mail. Better?

well...good news: you don't have to be annoyed.

took a long time for Mail to synch after that procedure in Onyx, but the mail count remains the same/wrong number.

worth doing it, though...for sure...


thank you!

The fact that you've maintained some sense of humor through all this is impressive. Select one of those screwy Mail mailboxes and try another Rebuild. I'm not optimistic, but we've little to lose.

I appreciate the praise. Believe me, I have cussed the air blue over computer issues in my day...I guess I'm realizing it doesn't help. Trying to be an open channel to solutions, and..plus...at least I have T-bird as a fall back...it isn't as elegant as OS X mail, but it works.

Will try to rebuild one of the Mail mailboxes...

a

says "caching XXX of 550" but ultimately, the count is the same...

it seems promising that Lion Mail "knows" what the right number of emails is. Dunno if it isn't actually "grabbing" them, or if Bluehost isn't "giving" them...

can't thank you enough for all of the worthy suggestions to try...never know which one will do the trick..

almost like when you lose your keys..checking even places you think you already checked often produces the keys...

Right, Mail seems to understand how many messages should be within a given mailbox, but for whatever reason it can't yield the correct number. My next thought was to try exporting a folder from Thunderbird and then importing that into Mail. Looking at the instructions for that may give us a clue as to why you're having this issue (emphasis mine):

If I'm reading that second bullet point correctly—no guarantees on that—it might explain why Lion Mail isn't yielding the proper message count for you even though when the downloading begins Mail "sees" the correct number of messages. Maybe Lion Mail has a bug which screws up how some message content is read, and that's causing this hiccup. Or maybe you didn't properly sacrifice a chicken during the last solstice.

If you want to try the technique linked above for exporting from Thunderbird and importing it into Mail, you'll have to follow the instructions using 10.6 because the Eudora Mailbox Cleaner software can't run under 10.7 due to it needing Rosetta. Personally, I'd try it with the smallest of the messed-up folders. If that one works, then you can try others.

Hmmm...well, I have kinda slacked off on my making of animal sacrifices, unless you count eating steaks and burgers...

I'll give the method a twirl...see how it goes..

thank you!

a

Tried it..result: same, incorrect number of emails.

thank you!

a

This is a similar tactic to the last one:

1. In Snow Leopard Mail, select one of the mailboxes that's giving you problems in 10.7.
2. Use the Mailbox menu to select Export.
3. Save (or move) the file(s) it creates to /Users/Shared
4. Log in to 10.7 then use its Mail to try using File > Import Mailboxes.

I'm not optimistic that will work, but I'm low on suggestions and I have no sacrificial animals available to me.