I've been using web mail as a comparison for months now. webmail doesn't show the childs folders either, but in a folder config page it shows the childs in a box with a button underneath saying "Subscribe."

Don't know why they aren't auto mactially made workable soon as they're created. Bluehost is worthless getting support. might as well read tea leaves.

What I need fixed is so mind-bendingly basic and endemic to the very concept of email itself I just don't see what could be the big deal here.

I'm in the process of shopping for a new host. If that cures it, then I blame Bluehost fully. If not...

falls back on the ware makers.

don't know if theres anything I could have done in my set up to confound accurate emaiil reading in Lion.

thanks for the t-bird info..I'll try that.

a

new version of t-bird made no difference.

problems persist.

thank you!

a

If I were you, I'd treat what you see in webmail as gospel since IMAP mail is about the server representing what you have and email clients merely being a conduit to your messages. Unfortunately, I've never worked with the options Bluehost provides so I can't offer any direct suggestions, but I would think your best bet would be trying different configuration options provided by that service.

OK..but since bluehost won't help me, what are those other options I might try?

Bluehost says all my settings are fine and won't say anything else. won't even offer ideas...

I'm doing some searches now to try to compensate for my lack of familiarity with Bluehost, but one thing I'd try is the Subscribe option you mentioned earlier.

In Mail > Preferences > Accounts > Advanced, is your IMAP Path Prefix set to INBOX (yes, all caps)?

I should have added that after you make a settings change somewhere (whether on the Bluehost side or in Mail), you'll want to use the Synchronize command in Mail in order to see if the change has the desired effect.

From something I read elsewhere, check your webmail for any potential rules/filters. If there are any configured on the web, these will impact how messages are filtered before going to email clients.

yes...all caps

I have no mail rules on webmail...rules aren't even offered with this web mail

My understanding is that Bluehost calls them Filters. (No, I don't think you're an idiot, just trying/checking anything I can think of. I'm almost tempted to sign up with Bluehost just so I can have an account to play with for researching this issue. Translation: If I'm frustrated by this, I can't imagine what you've been going through.)

I wouldn't think it would matter, but we're trying everything here: Is Mail set to use SSL for incoming and outgoing messages? If yes, your port numbers should be

Incoming: 993
Outgoing: 465

If you're not using SSL, port numbers should be

Incoming: 143
Outgoing: 26

Now, if you're set correctly with those, I would try reversing your setup. That is, if you're using SSL, I'd disable it, or vice versa.

OK..well, I am looking through out the web mail app (I'm using Squirrel) to see if there are any rules/filters or anything named like it might do that function.

subscribing those nested folders did make them appear in both web mail and thunderbird

That's a good sign. Hopefully they'll also show up in Lion Mail. The Synchronize command can be helpful, but changes should self-propogate within a few minutes on their own. I've also found quitting/relaunching Mail can induce updates.

according to BH, the ssl config should be 993 in, 46 out...that's what they have on their own site, confirmed by a tech guy


wait...this is what it says..got it wrong...can I change it in Mail once set up? I don't see a place to get outgoing; only incoming.. rats!



Manual Settings


Incoming Mail Server: mail.coffeeonmars.com IMAP: port 143, POP: port 110
Incoming Mail Server: (SSL): box516.bluehost.com IMAP: port 993, POP: port 995
Outgoing Mail Server: mail.coffeeonmars.com (server requires authentication) port 26
Outgoing Mail Server: (SSL): box516.bluehost.com (server requires authentication) port 465
Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

I'll check Lion mail and t-bird 9 in lion.

Lion mail was correctly showing those nested folders all along; it's the mail counts where Lion mail is off.

checking now...

I have no filters set up

To change the outgoing port number in Mail, do Preferences > Accounts, then select the Account Information tab. Select the Outgoing Mail Server pop-up menu, then choose Edit SMTP Server List. Select the server in question, then click Advanced, and in there you'll be able to change the port number.

OK..did that..thank you!

off to Lion to do the same

OK..Now in Lion.

Mail.app still gets the mail counts wrong. Thunderbird gets the right. I've made sure that both have the right port numbers and other settings. I've synchronized and rebuilt Lion Mail.

So..2 problems here...

1. getting some nested folders to appear in both Web Mail and T-Bird...folders I created in OS X Mail, and

2. getting Lion to display accurate email counts or numbers. It's off by less than previously (was off by hundreds in some cases, now tens) but it's still off.

thank you for reading and hanging in there with me.

what a snarly ball of kite string this is!

a