Addressbook (constantly) unexpectedly quits...
 

Hello,

My Addressbook constantly unexpectedly quits after trying to open it. :eek:
This started to happen not very long (maybe hours or days) after the first installation of OS X...
I have no clue whatsoever what the stuff in the crashlog means... :confused:
But maybe there is someone out there who sees right away what's wrong... :D

Thanks...


Powerbook G4 platinum 800, MAC OS X 10.2.6

Date/Time: 2003-07-03 23:40:15 +0200
OS Version: 10.2.6 (Build 6L60)
Host: xxx's-Computer.local.

Command: Address Book
PID: 490

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
#0 0x93a57d18 in _ZN7c4_View11AddPropertyERK11c4_Property
#1 0x93a5567c in _ZN10c4_Storage11DescriptionEPKc
#2 0x93a53fd4 in _Z16getViewFromTablePK10__CFString
#3 0x93a5e734 in getCardCount
#4 0x93a5e634 in +[ABInfo _setupWithSharedAddressBook:]
#5 0x93a5c85c in +[ABAddressBook _sharedAddressBook]
#6 0x93a5c614 in +[ABAddressBook sharedAddressBook]
#7 0x93a66dcc in -[ABUIController setupAsPeoplePicker:]
#8 0x00004d28 in 0x4d28
#9 0x930ad778 in -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:]
#10 0x931b32bc in loadNib
#11 0x930ea9b4 in +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:]
#12 0x93149a5c in +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:]
#13 0x931c7214 in -[NSWindowController loadWindow]
#14 0x931c6ffc in -[NSWindowController window]
#15 0x000116a4 in 0x116a4
#16 0x97dfab58 in _nsNotificationCenterCallBack
#17 0x901684d0 in _postNotification
#18 0x90165be4 in _CFNotificationCenterPostLocalNotification
#19 0x9318a720 in -[NSApplication _sendFinishLaunchingNotification]
#20 0x93161624 in _requiredAEEventHandler
#21 0x91b56570 in _Z20aeDispatchAppleEventPK6AEDescPS_mPh
#22 0x91b590cc in _Z25dispatchEventAndSendReplyPK6AEDescPS_
#23 0x91b56478 in aeProcessAppleEvent
#24 0x96a83778 in AEProcessAppleEvent
#25 0x9308e0a8 in _DPSNextEvent
#26 0x930a0158 in -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]
#27 0x930b1d88 in -[NSApplication run]
#28 0x9315fc58 in NSApplicationMain
#29 0x000047f4 in 0x47f4
#30 0x00004548 in 0x4548
#31 0x000043c8 in 0x43c8

Thread 1:
#0 0x90034848 in semaphore_wait_trap
#1 0x90034784 in pthread_join
#2 0x000a5214 in 0xa5214

Thread 2:
#0 0x90073c48 in mach_msg_trap
#1 0x90005f90 in mach_msg
#2 0xc00076cc in __ape_internal
#3 0xc0000dd0 in __ape_agent
#4 0x90020d48 in _pthread_body

Thread 3:
#0 0x9003eaa8 in semaphore_wait_signal_trap
#1 0x9003e8c4 in _pthread_cond_wait
#2 0x9029f79c in MPRemoteCall
#3 0x000a529c in 0xa529c

PPC Thread State:
srr0: 0x93a57d18 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x93a54780 ctr: 0x9005e2d8 mq: 0x00000000
r0: 0x93a54774 r1: 0xbfffe570 r2: 0x44004280 r3: 0x00000000
r4: 0xbfffe5b0 r5: 0x00000000 r6: 0x80808080 r7: 0x00000002
r8: 0x0005f010 r9: 0x00000001 r10: 0x0005f290 r11: 0xa00044b0
r12: 0x9005e2d8 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00084010 r17: 0xa309a6d4 r18: 0xa309a6d4 r19: 0xa309a6d4
r20: 0xa309a6d4 r21: 0x0011a230 r22: 0xa309d3e0 r23: 0xa30a20e8
r24: 0xa30a0d38 r25: 0xbfffe6d0 r26: 0xa3a53f50 r27: 0xbfffe660
r28: 0xbfffe5b0 r29: 0x00000000 r30: 0x00000000 r31: 0x93a53f50

**********

Date/Time: 2003-07-04 13:48:05 +0200
OS Version: 10.2.6 (Build 6L60)
Host: Zolly-Kipkes-Computer.local.

Command: Address Book
PID: 502

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
#0 0x93a57d18 in _ZN7c4_View11AddPropertyERK11c4_Property
#1 0x93a5567c in _ZN10c4_Storage11DescriptionEPKc
#2 0x93a53fd4 in _Z16getViewFromTablePK10__CFString
#3 0x93a5e734 in getCardCount
#4 0x93a5e634 in +[ABInfo _setupWithSharedAddressBook:]
#5 0x93a5c85c in +[ABAddressBook _sharedAddressBook]
#6 0x93a5c614 in +[ABAddressBook sharedAddressBook]
#7 0x93a66dcc in -[ABUIController setupAsPeoplePicker:]
#8 0x00004d28 in 0x4d28
#9 0x930ad778 in -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:]
#10 0x931b32bc in loadNib
#11 0x930ea9b4 in +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:]
#12 0x93149a5c in +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:]
#13 0x931c7214 in -[NSWindowController loadWindow]
#14 0x931c6ffc in -[NSWindowController window]
#15 0x000116a4 in 0x116a4
#16 0x97dfab58 in _nsNotificationCenterCallBack
#17 0x901684d0 in _postNotification
#18 0x90165be4 in _CFNotificationCenterPostLocalNotification
#19 0x9318a720 in -[NSApplication _sendFinishLaunchingNotification]
#20 0x93161624 in _requiredAEEventHandler
#21 0x91b56570 in _Z20aeDispatchAppleEventPK6AEDescPS_mPh
#22 0x91b590cc in _Z25dispatchEventAndSendReplyPK6AEDescPS_
#23 0x91b56478 in aeProcessAppleEvent
#24 0x96a83778 in AEProcessAppleEvent
#25 0x9308e0a8 in _DPSNextEvent
#26 0x930a0158 in -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]
#27 0x930b1d88 in -[NSApplication run]
#28 0x9315fc58 in NSApplicationMain
#29 0x000047f4 in 0x47f4
#30 0x00004548 in 0x4548
#31 0x000043c8 in 0x43c8

Thread 1:
#0 0x90034848 in semaphore_wait_trap
#1 0x90034784 in pthread_join
#2 0x000a5214 in 0xa5214

Thread 2:
#0 0x9003eaa8 in semaphore_wait_signal_trap
#1 0x9003e8c4 in _pthread_cond_wait
#2 0x9029f79c in MPRemoteCall
#3 0x000a529c in 0xa529c

Thread 3:
#0 0x90073c48 in mach_msg_trap
#1 0x90005f90 in mach_msg
#2 0xc00076cc in __ape_internal
#3 0xc0000dd0 in __ape_agent
#4 0x90020d48 in _pthread_body

PPC Thread State:
srr0: 0x93a57d18 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x93a54780 ctr: 0x9005e2d8 mq: 0x00000000
r0: 0x93a54774 r1: 0xbfffe570 r2: 0x44004280 r3: 0x00000000
r4: 0xbfffe5b0 r5: 0x00000000 r6: 0x80808080 r7: 0x00000002
r8: 0x0005f010 r9: 0x00000001 r10: 0x0005f290 r11: 0xa00044b0
r12: 0x9005e2d8 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00084010 r17: 0xa309a6d4 r18: 0xa309a6d4 r19: 0xa309a6d4
r20: 0xa309a6d4 r21: 0x01c56ff0 r22: 0xa309d3e0 r23: 0xa30a20e8
r24: 0xa30a0d38 r25: 0xbfffe6d0 r26: 0xa3a53f50 r27: 0xbfffe660
r28: 0xbfffe5b0 r29: 0x00000000 r30: 0x00000000 r31: 0x93a53f50

You seem to have a lot of Apps unexpectedly quitting (safari & address book). Do you have 3rd party RAM in your computer?

Thanks for responding,

Yes, I have 2 times 512 Mb RAM, which was installed by the Apple dealer at the time of purchase of the powerbook.

On the chipcards is a sticker that says:

Samsung

KOREA 0224
PC133S-333-542
M464S6453CKS - L7A

As a matter of fact I de- and re-installed it, just before I read your reply.
But Addressbook still unexpectedly quit at launch...

Here's the log...

Date/Time: 2003-07-04 22:08:08 +0200
OS Version: 10.2.6 (Build 6L60)
Host: xxx's-Computer.local.

Command: Address Book
PID: 464

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
#0 0x93a57d18 in _ZN7c4_View11AddPropertyERK11c4_Property
#1 0x93a5567c in _ZN10c4_Storage11DescriptionEPKc
#2 0x93a53fd4 in _Z16getViewFromTablePK10__CFString
#3 0x93a5e734 in getCardCount
#4 0x93a5e634 in +[ABInfo _setupWithSharedAddressBook:]
#5 0x93a5c85c in +[ABAddressBook _sharedAddressBook]
#6 0x93a5c614 in +[ABAddressBook sharedAddressBook]
#7 0x93a66dcc in -[ABUIController setupAsPeoplePicker:]
#8 0x00004d28 in 0x4d28
#9 0x930ad778 in -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:]
#10 0x931b32bc in loadNib
#11 0x930ea9b4 in +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:]
#12 0x93149a5c in +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:]
#13 0x931c7214 in -[NSWindowController loadWindow]
#14 0x931c6ffc in -[NSWindowController window]
#15 0x000116a4 in 0x116a4
#16 0x97dfab58 in _nsNotificationCenterCallBack
#17 0x901684d0 in _postNotification
#18 0x90165be4 in _CFNotificationCenterPostLocalNotification
#19 0x9318a720 in -[NSApplication _sendFinishLaunchingNotification]
#20 0x93161624 in _requiredAEEventHandler
#21 0x91b56570 in _Z20aeDispatchAppleEventPK6AEDescPS_mPh
#22 0x91b590cc in _Z25dispatchEventAndSendReplyPK6AEDescPS_
#23 0x91b56478 in aeProcessAppleEvent
#24 0x96a83778 in AEProcessAppleEvent
#25 0x9308e0a8 in _DPSNextEvent
#26 0x930a0158 in -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]
#27 0x930b1d88 in -[NSApplication run]
#28 0x9315fc58 in NSApplicationMain
#29 0x000047f4 in 0x47f4
#30 0x00004548 in 0x4548
#31 0x000043c8 in 0x43c8

Thread 1:
#0 0x90034848 in semaphore_wait_trap
#1 0x90034784 in pthread_join
#2 0x000a5214 in 0xa5214

Thread 2:
#0 0x9003eaa8 in semaphore_wait_signal_trap
#1 0x9003e8c4 in _pthread_cond_wait
#2 0x9029f79c in MPRemoteCall
#3 0x000a529c in 0xa529c

Thread 3:
#0 0x90073c48 in mach_msg_trap
#1 0x90005f90 in mach_msg
#2 0xc00076cc in __ape_internal
#3 0xc0000dd0 in __ape_agent
#4 0x90020d48 in _pthread_body

PPC Thread State:
srr0: 0x93a57d18 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x93a54780 ctr: 0x9005e2d8 mq: 0x00000000
r0: 0x93a54774 r1: 0xbfffe570 r2: 0x44004280 r3: 0x00000000
r4: 0xbfffe5b0 r5: 0x00000000 r6: 0x80808080 r7: 0x00000002
r8: 0x0005f010 r9: 0x00000001 r10: 0x0005f290 r11: 0xa00044b0
r12: 0x9005e2d8 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00084010 r17: 0xa309a6d4 r18: 0xa309a6d4 r19: 0xa309a6d4
r20: 0xa309a6d4 r21: 0x001176c0 r22: 0xa309d3e0 r23: 0xa30a20e8
r24: 0xa30a0d38 r25: 0xbfffe6d0 r26: 0xa3a53f50 r27: 0xbfffe660
r28: 0xbfffe5b0 r29: 0x00000000 r30: 0x00000000 r31: 0x93a53f50

This is one of the first things I would focus on:This is Unsanity's APE (Application Enhancer) installed by any of the Unsanity Haxies or apps. APE patches all your apps code at run time. Dig - ala OS 9 extensions! You figure it out... personally I will NEVER have APE on my machine again after troubleshooting problems that never could be identified. Disabled APE and machine was smooth as glass and stable as hell!

But that was in thread three, which didn't crash. I agree that APE can cause problems but I think you might be jumping the gun in this instance.

Learner, have you tried deleting the pref file for Address Book?

this isn't unsanity's APE. i have a vanilla install with __ape calls in the crash logs.

djn1

Yes, I also deleted the Addressbook's prefs.

No luck... :eek:

But I think it's something totally different. :rolleyes:
Safari runs pretty stable now. But also Word quits unexpectedly when I leave Print Preview...:confused:

thks... :)

bluehz

When I got some time later I will go look at the ape things... :o

thks... :)

mervTormel

What is a vanilla install ? :confused:

Should I maybe not touch the apes ? :eek:

thks... :)

vanilla == just OSX, no foreigners

never monkey with another monkey's monkey :D

do you have unsanity's APE installed?

Just started excel and got another funny thing: :eek:

excel still runs, but console opened and the following warning appeared: :rolleyes:

Jul 6 01:06:11 xxx's-Computer /Users/zollykipke/Documents/ my APPS/Microsoft Office X/Microsoft Excel:*** Warning: ATSUMeasureText has been deprecated. Use ATSUGetUnjustifiedBounds instead. ***

Jul 6 01:06:12 xxx's-Computer WindowServer[166]: orderWindow: Invalid other window

Jul 6 01:06:12 xxx's-Computer WindowServer[166]: orderWindow: Invalid other window :confused:

All perfectly normal; i.e. commonly experienced and not indicative of any underlying pathology ;)

a warning to developers
 

yeah, M$ is gonna hafta update their products if they're gonna run on future releases of the OS

Re: a warning to developers
 

Hmmm, ... now there's a worry :(

lerner, just for grins, delete the file:

~/Library/Preferences/com.apple.quicktime.plugin.preferences

Merv, I think you should definitely market that tip: put an 'rm ~/Library/Preferences/com.apple.quicktime.plugin.preferences' in a pretty interface and put it on VT for $20 ;)

mervTormel and djn1,

Yes, I had the APE thing installed for some things like "window shade" and "drag thing" or so...

I also deleted the ~/Library/Preferences/com.apple.quicktime.plugin.preferences again.

(I also did this earlier afterwhich Safari ran much more stable...)


In the mean time, I got another console warning and a Safari unexpectedly quit when I wanted to enter booking data, to book a flight. To my wonder it looks like Safari doesnot recognize my Addressbook, which I never used (because I was not able to due to the quits...), or something similar:

2003-07-06 01:24:15.452 Safari[980] ABAddressBook could not aquireLock: writeLock error No such file or directory: 'Framework/AddressBook/ABAddressBook.m' line: 1396
2003-07-06 01:24:15.453 Safari[980] -[ABAddressBook _initDefaultContactManager] Can't _acquireLock Framework/AddressBook/ABAddressBook.m:1403
Jul 6 01:24:15 xxx's-Computer /Applications/Safari.app/Contents/MacOS/Safari: An error report file has been saved as /Users/xxx/Library/Logs/JavaNativeCrash_pid980.log. Please refer to the file for further information.

Jul 6 01:24:15 xxx's-Computer crashdump: Crash report written to: /Users/xxx/Library/Logs/CrashReporter/Safari.crash.log

Could you have a look at what's inside of:

/System/Library/Frameworks/AddressBook.framework

I don't see anyone recommending a good old fashioned fsck -y in single user mode, or a repair permission recommendation.

Maybe even run the 10.2.6 combo update again?

?

djn1,

There's a lot in there:

One addressbook alias, a resources alias folder and a versions folder...

1. Addressbook (alias) 4KB



2. Resources (alias folder)

ABInputPane.nib
ABLeftSearchCap.tif
ABMiddleSearch.tif
ABRightSearchCap.tif
ABSplitterKnob.tif
ABTableViewHeaderLeftCap.tif
ABTableViewHeaderMid.tif
ABTableViewHeaderRightCap.tif
ABTableViewHeaderSplit.tif
AddButton.tif
addrFormat.plist
All16.tiff
BottomBevel.tiff
BottomLeftBevel.tiff
BottomRightBevel.tiff
Company16.tiff
da.lproj
Directory.tif
Dutch.lproj
English.lproj
fi.lproj
French.lproj
German.lproj
Group16.tiff
Info.plist
Italian.lproj
Japanese.lproj
ko.lproj
Me16.tiff
MultipleCards.tif
MultipleCards32.tif
no.lproj
Person16.tiff
PictureSquare.tiff
pt.lproj
RightBevel.tiff
SingleCard.tif
Spanish.lproj
stop0.tiff
sv.lproj
TopRightBevel.tiff
version.plist
zh_CN.lproj
zh_TW.lproj



3. Versions (folder)


(a) A (folder)

- Addressbook 1.016 KB
- Resources (folder) (same as list above)


(b) Current (alias folder)

- Addressbook 1.016 KB
- Resources (folder) (same as list above)


Strange all the aliases...

Hope you cope...:D

AKcrab,

I do the fsck -y in single user mode, and the repair permission several times a day...

thks...:)

The aliases are normal and the content looks normal too.

What puzzles me, however, is the code you posted:
Does anyone know what "Framework/AddressBook/ABAddressBook.m" refers to? I can't find this anywhere on my system (using either Finder or Locate).

Several times a day? Don't waste your time. There's no real need to do this until after an Apple update via Software Updater or the old fashioned way (via self download & install).

yellow,

I understand that.
But at this time it is part of my constant troubleshooting proces.

thks :)

Have you tried creating another (admin) user account to see whether the problem is system wide rather than related to something in your normal user account?

djn1

Sorry, I didnot respond right away, but I am working abroad now and the access to the internet is not always possible. :eek:

I created another account as you suggested and whoops... The addressbook opened without any difficulties. :p:p:p

Great.. Never thought about that... Gives me hope again... See if things change in course of time...

thks:)

New User worked, but didn't fix Safari crash-o-rama
 

I've been vexed by the Safari and AddressBook crashes at launch on 2 different machines: an older 267 G3 and a newer 700 G4.

Creating a new admin user enabled Safari and Address Book not to crash, but when I logged in as other users, the problem was Still There.

I've read this entire thread, and tried everything here . . . except the full reinstall.

I found this suggestion elsewhere on the web, and fixing the permissions for Application Support for one user solved the problem for all.

(I found this solution by feeding snips of the crashlog entry into Google.)

*********
the following Crashlog entry:

2003-08-01 14:01:56.692 Mail[593] ABAddressBook could not aquireLock:
writeLock error No such file or directory:
'Framework/AddressBook/ABAddressBook.m' line: 1396
2003-08-01 14:01:56.692 Mail[593] -[ABAddressBook
_initDefaultContactManager] Can't _acquireLock
Framework/AddressBook/ABAddressBook.m:1403

It seems Safari requires Address Book. I've looked at the Knowledge Base with no success. Reinstall 10.2 from CD, zap PRAM, drag working copies of Mail and Address Book, with their plists on the Dual, used TechTool 3.09, Drive 10, Norton SystemWorks for X, and no fix.

I experienced the same problem with Address Book, Mail, iCal, and any other program that references the OS-X address book. It turned out to be a privilege/ownership problem in which, somehow, a directory under my /Users/username/Library had been changed to have "root" ownership.

The following commands from the terminal window fixed the problem for me:

cd /Users/username/Library
sudo chown username:group "Application Support"
cd "Application Support"
sudo chown username:group AddressBook
*************

You are a bunch of Pretty Smart Guys, so I probably missed the part higher in this thread about checking permissions, but, I must say, finding this tip solved all my problems. (I think the original post was by Jeffrey Paduan.)

because APE loads into every application's space, any crash log will refererence APE whether it was responsible for the crash or not.

i use APE with no noticeable problems, but acknowledge it certainly can create problems.

and mervTormel: why do you have APE references if you don't have APE installed? am i missing something?

hmm, coulda sworn i had a vanilla install with __ape refs in a crash log. now, can't find it.

so, i thought that __ape isn't necessarily unsanity's APE.

This might clarify issues slightly (taken from Unsatity's website):