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One thing that frustrates me about Mobile Me support is that they are geared to a one-time fix of syncing problems rather than trying to figure out why they recur. Yes, they help with getting syncing going again, but are never interested in figuring out why it keeps stopping. I'm convinced it has something to do with my Mobile Me account because I have the same sync-stopping problems no matter what machine I'm on. But, that's something that no one at Apple seems to want to consider.
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I have read elsewhere (can't think where) that the problem is not with MM per se; it's with the Apple SyncServer, particularly the Leopard version. Apparently OS X 10.6.7 is much better but iOS is not great.
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I agree -- if there's one thing that's consistent about dot Mac and Mobile Me it's the inconsistency of users' experience with it. If you're on the down side, you look for reasons and don't find them -- I became convinced at one point that it was because I was in Eastern Canada.
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I should note that I have lived in Asia/Oceania for the entire duration of my Dot Mac/Mobile Me experience. On the tiny island of Saipan in the Western Pacific for the first 5 years and in rural Thailand since then. Maybe limited bandwidth or high latency have something to do with the problems I've had.
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