Time Capsule dies, Apple to offer me a new one for free, but no help with data xfer
 

Time Capsule dies, Apple to offer me a new one for free, but no help with data xfer

so what do i do ? how do i get 850 gigs of data on to another terabyte drive ?

they will not release me the new TC until i surrender my old one.

I will not give them my old one with the data still on it. it contains alot of client data and personal information. that is not negotiable. they were very nice in telling me to find a certified Apple repair specialist, who can conduct a data xfer of that kind, and then I can return the dead TC for the new one.

One of the Mac specialists told me that I could buy a Terabyte drive from them, and use it to do the xfer, then return it, as long as I did this within 14 days.

so if that is the only option i have, then im going to have to open the TC myself, remove the HD, hook up an esata connector, and conduct this xfer on my own. reason for that is the certified guy they recommended to me wants like 300 dollars and about 2 to 4 weeks to do this. this is not acceptable, plus he is privy to all the sensitive data on the HD.

so again, i must do this myself.

what esata connectors do i need ? do i need a case for the HD ? please help ! thanks
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It's not an eSata connector you need, it's a regular SATA connector for whichever form factor is in there. (Anyone? does Time Capsule use 3.5 inch or 2.5 inch drives?)

And you're making a big assumption that you data is intact. It's entirely possible that the drive itself is deceased.

no im not assuming anything, the apple store verified that its the power supply and the HD is fine.

did you even read my thread ?

the TC uses a 3.5 HD. there are a few youtube videos on cracking open a TC, but im still confuses on how im gonna do this.

Then all you need is an SATA external case, readily available nearly anywhere. And a second Terabyte drive in a case to copy stuff to.

If you don't really need the data (it's just backups after all) then all you need is the external case and a short amount of time with Disk Utility.

thanks, well i was using the TC as a server, not as a true Time Machine. It was more of a server for 2 computers in the house. I need all of the data on it. it has contact info, video, receipts... alot on it really.

So lesson learnt as well to backup your main file store regularly !

I personally do not like the TC have seen so many failures/glitches. I think it is due to poor ventilation as they get pretty warm then the Power Supplies or HD go.

what the **** are you talking about lesson learned, shut up. the hard drive is intact and fine. i didnt lose any data. the hard drives in the first gen TCs are quality RAID server style drives. the power supplies on the other hand are crap.

i need to know how to transfer the data from the dead TC hard drive to an external HD.

Remove hard drive from TC
Install hard drive in empty case (or as an additional drive in a MacPro tower, if available)
Backup that hard drive to another drive.
When complete, reinstall hard drive in dead TC - hopefully you won't damage the TC during that process. Apple may get cranky about broken plastics on the enclosure, for example.

I think agentx was offering the opinion that you should have a backup plan for the TC, should you choose to continue using a TC for primary storage. That's a practical idea, I think, especially after having problems with the first one.

Indeed i was saying that a primary data store needs a backup plan as well. Maybe this time you have been lucky not to lose data and So what if it has an enterprise drive in it they fail too.

I apologise if you took my comment wrong.......but your brash response will do you no favours on this forum.

People here are trying to help you without billing you $100+ an hour, so try being a little bit polite to them, OK?

so if i get an external terabyte drive, do i connect the old drive from the dead TC to it, or do i connect each drive to the macbook. (i have a macbook pro)

I was a navy electrician for 6 years, i think i can manage to take this apart without flaw. :)

and yes, im sure agentx had good intentions, but being condesending is kinda rude.



thanks, apology accepted.... but your reply had no meat... it was all potato !

yes sir your right, my apologies. http://forums.macosxhints.com/images/icons/icon14.gif

If one of the externals has a pass-through port, then you would connect the second hard drive to that one. Connect to the Mac, and you should have access to both hard drives. You can use a variety of different software to do this, or simply use Disk Utility to Restore from the TC hard drive to your second hard drive.
One point to remember - copying 850 GB is going to take a long time, maybe 6 or 8 hours to complete.

thanks delta, i was thinking at least 2 days if its USB 2.0 speed.

As I said in post #4, you need a terabyte-size external drive and a case for the Time Machine drive. Install TM drive in new case, attach both to any convenient computer, format new empty drive as HFS+, then run Disk Utility to copy one to the other.

You still need a backup system. Just because Time Capsule has a "quality RAID server style drive" doesn't mean it can't fail, or can't be overwritten.

A while back blog site JournalSpace had redundant RAID drives and 'apparently' no need for backups. Their database got overwritten, of course on all redundant drives simultaneously.

thanks A.M.O.

big update tho. I just called Apple, and made a kind complaint stating my issue and that i needed to know if i could keep the old dead TC. The initial Apple tech took my questions to a supervisor, who initially said NO that taking the drive out would be of no use as there would be no way to power it on. I laughed and said well Im going to need to speak to someone else, because what you just told me, he said, makes no sense, and its obvious hes shrugging me off. So on to the next Supervisor, Chris, a lovely female Apple employee who definitley loves her job, and was more than willing to help me, and tell me that I could keep my dead TC, and that she would imediatley send me a new TC in the mail a.s.a.p.

Chris at Apple, if you ever read this, thanks ! I will buy you drinks for the night, if your ever in town !

so now since i have a hard drive, what would be a good case to buy, that has good long term storage capabilities as far as cooling is concerned ??

If you are keeping the old drive you can save hours of copying by putting the old drive in the new TM.

Get a case for the new, empty drive and you have your backup solution.

acme.mail.order - that's a great response!
I agree - simply moving the old hard drive to the new TM would greatly simplify your task.

I would go with Macsales.com for a good quality external drive case.

thanks fellas, i was thinking the same....

what do you think of this case ??

http://www.newegg.com/Product/Produc...82E16817173043

No Firewire in that case.
Do you have a Mac that has an eSATA port? None come standard with eSATA.
FireWire is still a good choice.
Here's a couple also through Newegg from that same manufacturer: http://www.newegg.com/Product/Produc...%20%26%20eSATA
Or, here's one that I might get: http://eshop.macsales.com/item/EZ%20Quest/N27300/

hmm, well the one i put up there, has a fan, and USB 2.0 and eSata if i decide to travel or hook it up to another Mac or PC that has eSata.

i guess i just want the fan, cuz i use that drive for video editing, so the HD is constantly spindled up and hot. i need something with a fan. there is a nice one on macsales here > http://eshop.macsales.com/item/Newer...ogy/FWU2MSVS2/

this one has alot of features that i want. plus some. but how is the reliablity of that manufacturer ?

Newer Tech is well known in Mac circles, I think.
The addition of USB and Firewire hubs is a plus, too.
Has a good quality Firewire chip (Oxford), which is the primary focus for some buyers.

Some drives, although without an actual fan, may be in an aluminum enclosure, making the entire case a heat sink - so the need for an auxiliary fan in that type of case is debatable, plus, the storage will be extremely quiet.

damn, so which would should i get, the v2, the v2.5, or the v3 ??

Those are all different configurations, so you can check those differences, and decide which one suits you the best.
V2 - takes an ATA hard drive, not SATA
v2.5 - takes an SATA drive (like yours)
v3 - adds eSATA, and FireWire 800 to the USB 2 and FireWire 400 that the others have. Also takes SATA drives.

If you are going to use eSATA be aware that many Express eSATA cards overheat and may become unresponsive. My Sonnet one does it. While crappy and cheap Chronos works mostly OK. It depends how much data you are moving. Also it is VERY easy to accidentaly remove the card either bumping it or just pulling it out due to stiff and clumsy cables. If you are in the middle of major data transfer this will most likely to screw your drive directories.
USB2 is not as bad you may think. Specially for simple copying. FW800 is very good to have.

nice Delta, i didnt do the comparison like that.... good looking out.



very nice info there, well i dont plan on using the eSata alot, if at all, but the option to have it would be nice if i ever want to connect this to a Mac tower.



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I plan on simply hooking this up via USB2 to my airport extreme, and serving the house with the data thats on it.