Help! Problems with Leopard 10.5.1

[photoguy76]

Hi All,

I am having an issue with Leopard. I did a repair permission today after Photoshop CS3 would start but then crash. I called Adobe and Photoshop starts fine in root, and the tech guy said that it must be a Leopard issue. I booted from my Installation Disk and did a permissions repair from there.

This is the log report:

2007-11-27 12:31:26 -0600: Disk Utility started.

2007-11-27 12:31:38 -0600: Repairing permissions for “OS”
2007-11-27 12:35:38 -0600: Permissions differ on "sbin/restore", should be -r-xr-xr-x , they are -r-sr-sr-x .
2007-11-27 12:35:39 -0600: Warning: SUID file "sbin/restore" has been modified and will not be repaired.
2007-11-27 12:35:39 -0600: Permissions differ on "sbin/rrestore", should be -r-xr-xr-x , they are -r-sr-sr-x .
2007-11-27 12:35:39 -0600: Warning: SUID file "sbin/rrestore" has been modified and will not be repaired.
2007-11-27 12:35:40 -0600: ACL found but not expected on "private/var/root/Library/Preferences".
2007-11-27 12:35:40 -0600: ACL found but not expected on "private/var/root/Library".
2007-11-27 12:35:40 -0600: ACL found but not expected on "private/var/root".
2007-11-27 12:35:40 -0600: Permissions differ on "sbin/launchd", should be -rwxr-xr-x , they are -rwsr-xr-x .
2007-11-27 12:35:40 -0600: Warning: SUID file "sbin/launchd" has been modified and will not be repaired.
2007-11-27 12:35:49 -0600: Group differs on "usr/bin/lppasswd", should be 0, group is 26.
2007-11-27 12:35:49 -0600: Permissions differ on "usr/bin/lppasswd", should be -rwxr-xr-x , they are -rwsr-xr-x .
2007-11-27 12:35:49 -0600: Warning: SUID file "usr/bin/lppasswd" has been modified and will not be repaired.
2007-11-27 12:36:38 -0600: Permissions differ on "sbin/mount_smbfs", should be -r-xr-xr-x , they are -r-sr-xr-x .
2007-11-27 12:36:38 -0600: Warning: SUID file "sbin/mount_smbfs" has been modified and will not be repaired.
2007-11-27 12:36:38 -0600: Permissions differ on ".", should be drwxrwxr-t , they are drwxrwxr-x .
2007-11-27 12:36:38 -0600: Permissions differ on "usr/bin/smbutil", should be -r-xr-xr-x , they are -r-sr-xr-x .
2007-11-27 12:36:38 -0600: Warning: SUID file "usr/bin/smbutil" has been modified and will not be repaired.
2007-11-27 12:36:39 -0600:
2007-11-27 12:36:39 -0600: Permissions repair complete
2007-11-27 12:36:39 -0600:
2007-11-27 12:36:39 -0600:

Can someone please tell me what needs to be done to repair this and why it is happening.

Thanks,

John

[Mikey-San]

It is not clear that the source of the crash is a permissions issue. Can you post most recent entry in the Photoshop crash log?

~/Library/Logs/CrashReporter/

[photoguy76]

I don't really have a "crash" for Photoshop CS3 per se. What happens is that Photoshop starts, goes through all the various functions and just before it "pops" into "work mode", this is the error message that I get:

Could not initialize Photoshop because the file is locked. Use the 'Get Info' commandd in the Finder to unlock the file.

The only open I have is to select "OK".

Interestingly, when I start CS3 from the Root account, I do not get this issue. I have created a second account (admin) and tried to start it there, but have the same issues.

Hope that helps somewhat.

J

[trevor]

Could not initialize Photoshop because the file is locked. Use the 'Get Info' commandd in the Finder to unlock the file.

Are you starting Photoshop by clicking on a file? Or are you starting it by clicking on Photoshop's icon (in the Finder or your Dock)?

If you are starting it by clicking on a file, have you done a "Get Info" on that file? Is it locked?

Trevor

[appleman_design]

you dont want to lock applications, get info and uncheck the lock.

[Mikey-San]

I don't really have a "crash" for Photoshop CS3 per se. What happens is that Photoshop starts, goes through all the various functions and just before it "pops" into "work mode", this is the error message that I get:

Could not initialize Photoshop because the file is locked. Use the 'Get Info' commandd in the Finder to unlock the file.

The only open I have is to select "OK".

Interestingly, when I start CS3 from the Root account, I do not get this issue. I have created a second account (admin) and tried to start it there, but have the same issues.

Hope that helps somewhat.

J

Jesus, what a boneheaded error message. You fail, Adobe. :(

How are you launching Photoshop? Double-click in Finder? Opening a .psd file that causes PS to launch? Something else?

What drive are you using for your scratch disk? What can you tell us about it? (Does it have weird permissions set up, etc?)

A quick Google search reveals others with this issue, as well. (http://www.google.com/search?q=Could%20not%20initialize%20Photoshop%20because%20the%20file%20is%20locked.%20Use%20the%20'Get%20Info'%20command d%20in%20the%20Finder%20to%20unlock%20the%20file.)

you dont want to lock applications, get info and uncheck the lock.

There's nothing wrong with locking an application. A properly designed application will not care. It's basically like being a user with read-only permission to the bundle.

[photoguy76]

Ok, I finally managed to solve the problem, though I cannot describe the reason behind it. In spite of calling Adobe and Apple and being on hold, then having the call dropped, calling back and being placed on hold again for an hour (blah, blah, blah..who cares! well, I do!), I did an archive and install of the OS and then upgraded to 10.5.1 AGAIN. However, the only issue I found was that my trash can would empty immediately. I checked the preferences in finder, but a quick search on the internet yielded this command:

sudo chown $UID ~/.Trash
chmod u+rwx ~/.Trash

which worked well.

So, there you have it.

Adieu.

PS. Apple really needs to get with the program. They are not far from being lumped in together with Microsoft for out of the box functionality. Could it be they spent more time worrying about how to keep kids from hacking their IPhones than doing work that would make us, the users proud?!!!

Ok, finished venting!

[Mikey-San]

Apple really needs to get with the program. They are not far from being lumped in together with Microsoft for out of the box functionality. Could it be they spent more time worrying about how to keep kids from hacking their IPhones than doing work that would make us, the users proud?!!!

What, exactly does this have to do with anything? What is this rant about?

[tomKphoto]

Photoshop CS3 won't boot after a system update to Leopard. When the boot up screen gets to "Initializing ...", it crashes ... and a "do you want to send this crash report to Adobe" window emerges.

I've uninstalled and reinstalled Photoshop

I've repaired permissions on boot volume

I've repaired disc on boot volume

nothing helps

Anyone else with this issue?

MacBook 2 GHz Intel Core 2 Duo / 2 GB RAM
OSX Leopard 10.5.1
Photoshop 10.0 or 10.0.1