Firewire drive will not mount please help

[jlynch7]

Please Help With Firewire Issue

I have a que M2 20G external Firewire drive. I have owned this drive now for about 5 months now and it has been working flawlessly (both 9 and X) until yesterday. As of yesterday the drive would not mount under OS X at all. Below are the steps that I have done already.

1. The drive does work with os 9.2.2 and when checked with Norton and Techtool Pro both reported un-repairable errors and once I restarted 9.2.2 the disk became un-mountable as well as unreadable under OS 9. Because things seemed to get worse I had no other choice but to initialize the disk under 9.

2. All attempts for data-recovery failed.

3. Wiped the drive using TechTool Pro.

4. The drive now works perfectly with OS9

5. The drive would still not mount under OS X. I am running OS 10.1.2. I tried to run the disk utility software and also Drive 10 and both applications do not see the drive.

6. I then rebooted my mac using the 10.1 upgrade CD and ran the disk utility application. This time the drive showed up in the list of hardware. I again initialized the drive using OS X (with the option of installing the OS 9 drivers) and all seemed well.

7. When I launched my system again the drive would not mount in OS X and when restarted in OS 9 the disk mounted as normal.

8. I then reinstalled the 10.1.2 update hoping this would fix any firewire issue. This did not help.

9. So now I am stuck. I am a bit perplexed how this drive could work on this system for months and all of a sudden be not readable by 10.1.2. Obviously I am doing something wrong. PLEASE HELP. I lost about a years worth of data and now I am totally frustrated with this issue.

Thank You
Jason
:confused:

[griffman]

I'm not sure you did anything wrong. To help troubleshoot, do you have access to another OS X machine? That would help narrow down the cause of the problem to either the drive itself (if it works on the other machine) or your OS X installation....

As a second thought, what happens if you create a new user in your OS X, login as that user, and then try to mount the drive? We could then ID either your user or the entire system as having a problem with the drive...

-rob.

[jlynch7]

Thank you
I have called Apple yesterday and we did try to create a new login…and the same problem…

We also determined the following…
1. The Internal disk passed all test and so did the system.
2. The Automount Host file is configured correctly
3. The external Hard Disk will not mount in os X however it is configured correctly and mounts in 9
4. My firewire CD burner is also not recognized now under X
5. HOWEVER my firewire video camera is recognizable under X and iMovie for X.

Apple is checking to see if there is a terminal command to force mount these types of drives.

[mscheurer]

Originally posted by jlynch7

Apple is checking to see if there is a terminal command to force mount these types of drives. [/B]

Be sure to let us know when you find out, as I've got a stuborn FW drive as well.

mick

[jlynch7]

it seems that there were some UMAX firewire extentions that needed to be deleted...once deleted everything was fine.

I found this odd because I installed the umax software some time ago before i had any issues..and never had issues until recently. I guess over time these extentions were doing damage.

Apple was neve able to locate a force mount comand.

J

[secundar]

can you tells us where to look for similar extensions? i am also haveing problems with my ext firewire drive.

thanks!