View Full Version : Aim 4.7 quitting unexpectedly

01-17-2006, 02:36 PM
i have been using Aim 4.7 on my iMac, version 10.3.9. A couple weeks ago it started to quit unexpectedly. I have found that it happens when closing out of a window, such as an IM window or profile. I have trashed the original application/preferences and reinstalled it but it hasnt done anything.
Here is the crash report:

Date/Time: 2006-01-17 15:16:00 -0500
OS Version: 10.3.9 (Build 7W98)
Report Version: 2

Command: AOL Instant Messenger (SM)
Path: /Applications/AOL Instant Messenger (SM)/AOL Instant Messenger (SM)/Contents/MacOS/AOL Instant Messenger (SM)
Version: 4.7 (1333)
PID: 655
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x05f22ff4

any help/suggestions would be appreciated.

01-17-2006, 02:42 PM
You should try the standard troubleshooting suggestions:
http://www.apple.com/support/mac101/ (see the "My Mac needs help" section)

In particular, be sure to try logging in as a different user to see if the problem exists there. (Create a new user via the Accounts preference panel if you only have the one user account so far.)