OSX 10.3.7 Crashing. Any ideas Chaps?

[GavinBKK]

Well, Sometimes it happens once every few days and sometimes it happens several times a day but the entire screen shades, with the boxed message in the middle telling me that OSX needs to restart.

The mc is a 17 inch 1.5Ghz Powerbook with 1.5Gb of DDR RAM.

I have started Console but don't know how/if I can call up what happened before the crash/restart.

Help......glug....glug....

gavin
Bangkok

[Raven]

What your experiencing is called a kernel panic.
What you can do for ther Conosle, which is the right place to look at is, once you restart after the crash, look at the system log and post back here what happened maybe in the last minute before the crash happened... Lots of good people here will help look thorugh it and try to find the cause of those crashes.

[hayne]

There should be a panic.log file in the folder /Library/Logs (i.e. under the top level Library folder - not the one in your home folder)
Attach this file too your reply by using the "Manage Attachments" button at the bottom when you reply.

You should try the standard troubleshooting suggestions:
http://www.macosxhints.com/article.php?story=2004011205473937
http://forums.osxfaq.com/viewtopic.php?t=7269

[GruvDOne]

Have you done a permissions repair lately?

Also, you could be having RAM issues... try running memtest, you can d/l it HERE (http://www.memtestosx.org/)

[GavinBKK]

Well, here is the panic.log


Problem. the uploader syas that .log is not supported???


The console readout is very long indeed - how can I get that to you?
Thanks
Gavin

[Raven]

You can actually do a copy and paste as usual in the log window on your machine... So select the part of the log, copy it and then paste in in your post reply window... Its the easiest way to do it !

[hayne]

Problem. the uploader syas that .log is not supported???

The console readout is very long indeed - how can I get that to you?

You can copy the text of the log file and then paste it into a TextEdit (or other plain text editor) and save it as plain text - with a suffix ".txt". Then you will be able to attach it.
Please attach the full panic.log in this way.
But for the system.log or console.log, please just select the relevant part of the log - e.g. the part from the last restart (look at the times shown on each message) until the time of the crash.

If the logs are more than a hundred lines or so, it is preferable to attach them as files instead of just doing copy & paste.


Rob Griffiths (the site owner) has now enabled upload of ".log" files

[GavinBKK]

Jan 27 14:34:46 localhost /Applications/Microsoft Office 2004/Microsoft Excel: *** Warning: ATSUMeasureText has been deprecated. Use ATSUGetUnjustifiedBounds instead. ***
Jan 27 15:46:50 localhost kernel: ApplePMUUserClient::setProperties WakeOnACchange 0
Jan 27 15:47:29 localhost kernel: AirPort: Link UP: "PMI True" - 000d93818b51 - chan 10
Jan 27 15:58:24 localhost kernel: ApplePMUUserClient::setProperties WakeOnACchange 0
Jan 27 15:59:00 localhost kernel: [IOAppleBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.1
Jan 27 15:59:00 localhost kernel: [IOAppleBluetoothHIDDriver][free]
Jan 27 15:59:00 localhost kernel: [IOBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.1
Jan 27 15:59:00 localhost kernel: [IOBluetoothHIDDriver][handleStart][00-03-c9-3d-da-59] Done.
Jan 27 16:01:58 localhost syslogd: restart
Jan 27 16:01:58 localhost syslogd: kernel boot file is /mach_kernel
Jan 27 16:01:58 localhost kernel: standard timeslicing quantum is 10000 us
Jan 27 16:01:58 localhost kernel: vm_page_bootstrap: 380327 free pages
Jan 27 16:01:58 localhost kernel: mig_table_max_displ = 68
Jan 27 16:01:58 localhost kernel: IOKit Component Version 7.7:
Jan 27 16:01:58 localhost kernel: Sun Nov 7 16:04:28 PST 2004; root(rcbuilder):RELEASE_PPC/iokit/RELEASE
Jan 27 16:01:58 localhost kernel: 85 prelinked modules
Jan 27 16:01:58 localhost kernel: Copyright (c) 1982, 1986, 1989, 1991, 1993
Jan 27 16:01:58 localhost kernel: The Regents of the University of California. All rights reserved.
Jan 27 16:01:58 localhost kernel:
Jan 27 16:01:58 localhost kernel: using 3932 buffer headers and 3932 cluster IO buffer headers
Jan 27 16:01:58 localhost kernel: IOPCCard info: Mac OS X PCMCIA Card Services 3.1.22
Jan 27 16:01:58 localhost kernel: IOPCCard info: options: [pci] [cardbus] [pnp]
Jan 27 16:01:58 localhost kernel: IOPCCard info: Intel PCIC probe:
Jan 27 16:01:58 localhost kernel: IOPCCard info: TI 1510 rev 00 PCI-to-CardBus phys mem 0xa0004000 virt mem 0x2c723000
Jan 27 16:01:58 localhost kernel: IOPCCard info: host opts [0]: [pci only] [pci irq 255] [lat 16/32] [bus 1/1]
Jan 27 16:01:58 localhost kernel: IOPCCard info: PCI card interrupts, PCI status changes
Jan 27 16:01:58 localhost kernel: Local FireWire GUID = 0xd93ff:0xfe359780
Jan 27 16:01:58 localhost kernel: ADB present:8c
Jan 27 16:01:58 localhost kernel: Security auditing service present
Jan 27 16:01:58 localhost kernel: BSM auditing present
Jan 27 16:01:59 localhost kernel: From path: "/pci@f4000000/ata-6@d/disk@0:3,\mach_kernel", Waiting on <dict ID="0"><key>IOPathMatch</key><string ID="1">IODeviceTree:/pci@f4000000/ata-6@d/@0:3</string></dict>
Jan 27 16:01:59 localhost kernel: Got boot device = IOService:/MacRISC2PE/pci@f4000000/AppleMacRiscPCI/ata-6@D/AppleKauaiATA/ATADeviceNub@0/IOATABlockStorageDriver/IOATABlockStorageDevice/IOBlockStorageDriver/Hitachi IC25N080ATMR04-0 Media/IOApplePartitionScheme/Apple_HFS_Untitled_3@3
Jan 27 16:01:59 localhost kernel: BSD root: disk0s3, major 14, minor 2
Jan 27 16:01:59 localhost kernel: jnl: replay_journal: from: 1115136 to: 5594624 (joffset 0x256000)
Jan 27 16:02:00 localhost kernel: Jettisoning kernel linker.
Jan 27 16:02:00 localhost kextd[85]: registering service "com.apple.KernelExtensionServer"
Jan 27 16:02:01 localhost kernel: Resetting IOCatalogue.
Jan 27 16:02:03 localhost kernel: Matching service count = 0
Jan 27 16:02:03 localhost kernel: AppleRS232Serial: 0 0 AppleRS232Serial::start - returning false early, Connector or machine incorrect
Jan 27 16:02:03 localhost kernel: [HCIController][start]
Jan 27 16:02:03 localhost kernel: AirPort: allocated 64 clusters
Jan 27 16:02:03 localhost kernel: [AppleUSBHCIController][StopIsochPipeRead] - mInt1IsochInPipe = 0 - numReadsPending = 0
Jan 27 16:02:03 localhost kernel: [HCIController][configurePM] ignore = 1
Jan 27 16:02:03 localhost kernel: [HCIController][setPowerState] 1 (ignore=1)
Jan 27 16:02:03 localhost kernel: [HCIController][configurePM] changePowerStateTo(0)
Jan 27 16:02:03 localhost kernel: [HCIController][setPowerState] 0 (ignore=1)
Jan 27 16:02:03 localhost kernel: [HCIController][configurePM] ignore = 0
Jan 27 16:02:03 localhost kernel: [CSRHCIController][start] 1
Jan 27 16:02:03 localhost kernel: UniNEnet: Ethernet address 00:0d:93:35:97:80
Jan 27 16:02:03 localhost kernel: AirPortPCI: Ethernet address 00:0d:93:8a:e4:e3
Jan 27 16:02:03 localhost kernel: IOFireWireIP: FireWire address 00:0d:93:ff:fe:35:97:80
Jan 27 16:02:04 localhost lookupd[94]: lookupd (version 324.7) starting - Thu Jan 27 16:02:04 2005
Jan 27 16:02:04 localhost SystemStarter: Welcome to Macintosh.
Jan 27 16:02:04 localhost diskarbitrationd[88]: disk0s3 hfs 6D34177D-0027-3266-8FF1-A31C778A3CA1 PB17 HDD /
Jan 27 16:02:08 localhost kernel: ApplePMUUserClient::setProperties WakeOnACchange 0
Jan 27 16:02:08 localhost ConsoleMessage: Starting SecurityServer
Jan 27 16:02:09 localhost ConsoleMessage: Starting kernel event agent
Jan 27 16:02:08 localhost ConsoleMessage: Loading Little Snitch
Jan 27 16:02:09 localhost ConsoleMessage: Starting Apple Multicast DNS

[hayne]

I don't see any indication of a problem in that console log.
But I do note that you have "Little Snitch" installed.
I'm not sure, but I think Little Snitch uses a kernel extension.
Such things are possible sources of kernel panics and so it is recommended that you uninstall all 3rd-party kernel extensions while troubleshooting.
I think you will find that this is one of the recommendations of the standard troubleshooting steps referred to above.

[GavinBKK]

Well, I deleted Little Snitch and have had a so far hassle free experience..

I will report again in a few days.
Thanks
Gavin

[stetner]

I use Little snitch on 10.3.7 and have never had a problem. I would suggest something else may be wrong. Why not contact www.obdev.at and ask for help finding what it is.....

[GavinBKK]

Well, a week later and by coincidence or otherwise, she is as quiet as a church mouse since I deleted that Little Snitch. No crashes, no hangs and no need to restart. Luvvit!

Don't shoot the messenger.....
:-)
Thanks again,
Gavin

[qw3rty]

I had problems with kernel panics while disconnecting from the internet after updating to 10.3.7. I've seen on the Apple Forums other people having kernel panics after updating to 10.3.7.