sbur
05-18-2002, 09:31 AM
I have an original Tangerine iBook that my wife now uses for mostly word processing. She dropped a book on it the other day, and the "7" key poped off. I've had keys pop off before, but this time the key broke. Not on the keyboard, mind you, but just one of the hooks on the plastic shell. In otherwords, the key poped off and can't be put back on. The "7" key still works when typing, it just doesn't have a labeled shell.
I called apple (the iBook is no longer under warrently), they won't even talk to me without charging $50 for a phone conversation. I called the "Mac Genius" at the local Apple Retail store. He said that they had to replace the entire keyboard. :confused: Again, too expensive for an out of warrenty repair.
So here's my question: Does anyone have an old iBook that is collecting dust (or has a similar problem with broken keys) who would be willing to sell the "7" key to me?
(In Apple's favor, I was only on hold for a total of about 45 seconds...enough time for the recording to tell me that calls were taken in order that they were received. That's the best time for a call in support line I've ever gotten! Go Apple support!)
I called apple (the iBook is no longer under warrently), they won't even talk to me without charging $50 for a phone conversation. I called the "Mac Genius" at the local Apple Retail store. He said that they had to replace the entire keyboard. :confused: Again, too expensive for an out of warrenty repair.
So here's my question: Does anyone have an old iBook that is collecting dust (or has a similar problem with broken keys) who would be willing to sell the "7" key to me?
(In Apple's favor, I was only on hold for a total of about 45 seconds...enough time for the recording to tell me that calls were taken in order that they were received. That's the best time for a call in support line I've ever gotten! Go Apple support!)