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marathon
05-22-2004, 11:42 AM
I have recently installed MacOS 10.1 on a friends G3 Mac biege. The install seemed to go fine. I'm not a Mac user per se, my background is Unix/Linux/PC.

When installing, I used the defaults, and set up a second user without admin privs and used multi-user login.

For some reason the primary user (one that's supposed to have admin rights), doesn't appear to have such. When attempting to upgrade this box to 10.1.5, one is instructed via pop-up box, that user must have "admin" rights/pwd. We're able to unlock the padlock using the appropriate pwd, but the destination hard drives are still "greyed out". It's obviously a permisson problem, but not being familiar with the intracracies of MacOS 10, I'm have no idea how to fix this.

Any suggestions/help, will be gratefully accepted.

MBHockey
05-22-2004, 11:45 AM
It's always a good idea to repair permissions after making any big changes to the OS (in this case, installing 10.1). I'm not saying this will definitely work, but it can't hurt.

Go to Applications --> Utilities --> Disk Utility

Select the drive which you are having problems with and hit "Repair Permissions"

Then try and upgrade to 10.1.5

marathon
05-22-2004, 12:18 PM
It's always a good idea to repair permissions after making any big changes to the OS (in this case, installing 10.1). I'm not saying this will definitely work, but it can't hurt.

Go to Applications --> Utilities --> Disk Utility

Select the drive which you are having problems with and hit "Repair Permissions"

Then try and upgrade to 10.1.5

Thanks. It appears to be a catch 22. Apparently MacOS 10.1 doesn't come with a "repair permissions facility", but one is to download it. From what I can tell, the download version (1.1) works only with 10.1.5, which we're unable to install. See http://docs.info.apple.com/article.html?artnum=106900 for the details.

I cannot seem to find a version 1.0, which I assume will work with 10.1 -- The enduser, (whom I'm attempting to troubleshoot this with over the 'phone), see's no built in option to repair the permissons, when in the installed Disk Utility software. It's a "vanilla" install btw.

So, further suggestions appreciated... :)

biovizier
05-22-2004, 12:36 PM
Just to rule out the obvious, are you using the correct installer? You need the 10.1.5 combo updater to upgrade from any 10.1 other than 10.1.4

http://www.apple.com/support/downloads/macosxcomboupdate_10_1_5.html

marathon
05-22-2004, 01:05 PM
Just to rule out the obvious, are you using the correct installer? You need the 10.1.5 combo updater to upgrade from any 10.1 other than 10.1.4

http://www.apple.com/support/downloads/macosxcomboupdate_10_1_5.html

We'll double check. This was a clean install of a full 10.1 CD. The updater will be checked to ensure it's the appropriate one. We can't install though if the permissons thing isn't fixed. I know it's a permissions thing, we have two hard drives on this box, and we can install to the second one, just not the root volume.

DeltaMac
05-22-2004, 06:15 PM
If you still have a good install of 10.1, and can't update to a later 10.1.x update (drives greyed out), then you must go to THIS PAGE (http://docs.info.apple.com/article.html?artnum=120136) , download the security update, and install. This will provide you with an updated Software Update (among other updates). You must install this update first before any later 10.1 updates will work.

marathon
05-23-2004, 02:32 PM
DeltaMac:

I think that's the same security update we installed immediately after installing MacOS 10.1. The download manager suggested we apply a "security update" which we immediately did. In any event the download mgr, says no further updates available.

Very strange. Now if I could only find that 10.2 cd I had..., then I would simply have my friend updated to the latest that beige Mac supports. OH well, thanks anyway.