Mail.app quits on send

[slacker]

Anyone else encountering a bug in Mail that causes it to quit on send? It doesn't even pop up a crash dialog, just quits. I've tried to rebuild Sent, Trash, In, Drafts, and Junk folders multiple times but the crash keeps reappearing. The first crash log thread seems to be related to Junk. I also have had crashes when somebody sent me an email with an embedded PDF file (crashes down in CoreGraphics!). As much as I dislike the idea of using Entourage again, I'm thinking of changing back when Office 2004 arrives. Ideas?

Thread 8 Crashed:
0 libSystem.B.dylib 0x900f5fc0 memcmp + 0x40
1 com.apple.MessageFramework 0x867c18a0 _rangeOfBytes + 0x11c
2 com.apple.MessageFramework 0x867f9038 -[NSData(NSDataUtils) rangeOfRFC822HeaderData] + 0x6c
3 com.apple.MessageFramework 0x86806504 -[NeXTMbox _fetchBodyDataForMessage:andHeaderDataIfReadilyAvailable:] + 0x100
4 com.apple.MessageFramework 0x867de8ac -[MessageStore bodyDataForMessage:] + 0xcc
5 com.apple.MessageFramework 0x867de4c8 -[MimePart(MessageSupport) parseMimeBody] + 0x64
6 com.apple.MessageFramework 0x867de348 -[MessageStore(MessageFrameworkOnly) _fetchBodyForMessage:] + 0x104
7 com.apple.MessageFramework 0x867f8704 -[MessageStore bodyForMessage:fetchIfNotAvailable:] + 0xb8
8 com.apple.MessageFramework 0x868062cc -[Message stringForIndexingGettingHeadersIfAvailable:forJunk:] + 0x2c
9 com.apple.MessageFramework 0x86806220 -[MboxIndex addMessage:] + 0xf0
10 com.apple.MessageFramework 0x86804928 -[MboxIndex update] + 0x384
11 com.apple.MessageFramework 0x867d9ec0 -[MessageStore(Indexing) _fullUpdateOfIndex] + 0x10c
12 libobjc.A.dylib 0x90836734 objc_msgSendv + 0xb4
13 com.apple.Foundation 0x909fb3a8 -[NSInvocation invoke] + 0x374
14 com.apple.MessageFramework 0x867ca92c -[MonitoredInvocation invoke] + 0x90
15 com.apple.MessageFramework 0x867c7088 -[InvocationQueue _drainQueue] + 0x198
16 com.apple.Foundation 0x90a3a2c4 forkThreadForFunction + 0x6c
17 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28



Here is PDF-related crashes:
0 com.apple.CoreGraphics 0x93618bf4 CGPDFTextObjectGetFont + 0
1 com.apple.CoreGraphics 0x93661a74 op_TJ + 0x5c
2 com.apple.CoreGraphics 0x935ea6d8 handle_xname + 0x70
3 com.apple.CoreGraphics 0x935d9444 pdf_scan_objects + 0x1c0
4 com.apple.CoreGraphics 0x936902e0 execute_stream + 0xa0
5 com.apple.CoreGraphics 0x936b0264 CGPDFContentStreamExecute + 0x38
6 com.apple.CoreGraphics 0x9369196c CGContextDrawPDFPage + 0x140
7 com.apple.CoreGraphics 0x936be790 CGContextDrawPDFDocument + 0xe8
8

[bramley]

Well, there's a few people reporting junk problems on the Apple boards too. They also claim to have upgraded to 10.3.3 recently.

You may be sending mail to a junk folder, which is a little odd since you're supposed to be sending it.

Here are my suggestions

EDIT : If you have just upgraded to 10.3.3 then be aware you should upgrade mail to 1.3.7 also


1. Check file permissions.

2. Is "forJunk" actually on your server? Are you sending mail to a junk folder on the server by mistake? If it's full, it might be causng problems. You can actually tell Mail to do this on .Mac. I don't know about other services.

3. Is the server generally full?

4. Would you call the amount of mail at home a lot? Maybe it's time not just to rebuild but ditch the trash and junk.

As for your second problem, have these PDFs got some kind of protection? Maybe Mail is automatically opening them and tripping something?

[trevor]

EDIT : If you have just upgraded to 10.3.3 then be aware you should upgrade mail to 1.3.7 also

Hmmmm. I was wondering about this myself--my 10.3.0 partition that I haven't deliberately touched in many months is somehow using Mail 1.3.7 while my 10.3.3 install with all updates is using Mail 1.3.4. Where can you upgrade Mail to 1.3.7?

Trevor

[bramley]

Where can you upgrade Mail to 1.3.7?
You know, you're asking a very good question!

Right after I posted here, I saw on the Apple boards that some people were having difficulties with 10.3.3, and what they said was Mail 1.3.4, to which one of the "gurus" said get Mail 1.3.7. I checked my system (10.3.3 - check) and Mail (1.3.7 - check). I was sure I remembered an update. And I'm not having any probs with Mail, so thought it might be relevant to this thread.

But having checked now for downloads, I'm stumped! I do notice that the 10.3.2 update claims to "update" Mail.app. Which is what I did through Software Update. Have you perhaps updated with the combo? Maybe this misses out the Mail.app by mistake? Unlikely, but it's the only explanation I can think of.

[slacker]

:rolleyes:
Well, the crash definately appeared to be related to the junk mail null subject filter bug, but got tired of using the published workarounds. So, I reluctantly decided to vote with my feet and went to the new Office 2004 Entourage. At least the crashes will be NEW ones. Apple Mail was crashing every time I sent mail. The new Entourage finally has an import from Apple Mail. It took an hour to convert about 7GB worth of mail. To move over contacts, I exported my entire Apple Address Book to one vcard, then was able to just drag and drop that file onto the address book list. The transition went incredibly smoothly for an MS product. The Mactopia guys appear to have done a good job.