View Full Version : attachments in Outlook 2001 under Classic
01-22-2004, 06:01 PM
Can't open 'em that is. Running Outlook 2001 in Classic on OS 10.3.2. The attachments display as blank icons in the email, and as expected when they're double-clicked I receive the "Application associated with this attachement cannot be started" message. Of course dragging the attachment to the desktop and opening it there works fine.
There is no way to edit helper applications in Outlook settings. Assuming this had something to do with the old OS 9 File Exchange control panel, I copied both the panel and it's prefs file from a system that was successfully opening attachments directly from Outlook. Still no luck. Suggestions? Thanks.
01-23-2004, 09:17 AM
Were the preferences taken off a System 9 machine, or if it was taken off an X machine ?
01-23-2004, 11:18 AM
The prefs and the File Exchange control panel were copied from the OS 9 System Folder of a computer running 10.3.2, identical to the system that's unable to open the attachments.
01-23-2004, 12:06 PM
Then your problem is probably dues to the fact that OS 9 did not make file extensions, or make them visible... And it would have applied this to your files on your prefs for outlook... This explains why it works if you downalod the files to your X drive. It finds the file extension... but in outlook, its in classic, so it does not show the extensions, so X does not know what to do with them... A problem I've encountered when switching with apps such as email. Waht you have to do to go around this is to make sure that the files have the extension indicated (eg the file would be called "test.doc" instead of "test"), and they will open directly from outlook. Otherwise, for the old ones that don't work right now, your stuck saving and then opening them.
Just to verify this, send your self a new email with an attachment that has an extension... It should work like a charm !
01-23-2004, 02:51 PM
Hey, you were right about this, thanks. However there is the occasional attachment that comes through with its file extension intact, and still will not open. They display as blank files despite having the proper extension. I suspect this has something to with not being created on a Mac and therefore lacking the resource fork data that the OS typically uses to recognize file types...
01-23-2004, 03:42 PM
Maybe this is due to the program not putting in all info for files outside of the Windows environment. If you can tell me a couple of file types you have issues with I can try it out as well to see if it always happens... Or is it happening with any file type but at random ?
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