mail.app and 10.1.3 mail not opening

[xanthia]

I upgraded to 10.1.3 and now I can't open my Mail.app program. Arg. I click, it only gives me one bounce. I went directly to the program, and it still wouldn't open. I deleted the prefs (com.apple.mail.plist) and its still not opening.

Anyone have any troubleshooting ideas?

[blindguy]

Sounds strange. Deleting prefs always did it for me. Maybe try reinstalling. Pacifist (available at http://www.macupdate.com/info.php/id/6811 ) allows you to open a single package and install anything within it. Mail.app is in the 10.1.3 update.

Hope this helps.

[CharlesS]

Before reinstalling, I would try launching Mail.app from the Terminal by typing:

/Applications/Mail.app/Contents/MacOS/Mail

See what error message it gives you. If it's something like a missing framework, you can reinstall that framework using Pacifist. Reinstalling all of Mail.app is possible but somewhat of a pain since to really do it thoroughly you have to reinstall it from the 10.1 CD and then update it with the 10.1.1, 10.1.2, and 10.1.3 packages.

Charles

[mervTormel]

one bounce is reminiscent of a permissions problem.

in the shell, what is the result of this command:

ls -l /Applications/Mail.app/Contents/MacOS/Mail

-rwxr-sr-x 1 root mail 569800 Feb 19 19:50 /Applications/Mail.app/Contents/MacOS/Mail