View Full Version : iPod Shuffle, not recognized

04-30-2010, 08:00 AM
why can't i see my iPod in itunes, and or on the dock?

04-30-2010, 09:59 PM
Have you not used the shuffle for quite some time? Did it go completely flat? If that happens, sometimes it needs to be plugged in for a long time before it has enough power to be identified. Otherwise you should try Apple's reset, restore, retry, reinstall steps to see if you can get it working again: http://www.apple.com/support/ipod/five_rs/. If none of that works, try Apple's iPod Reset Utility: http://support.apple.com/kb/HT1238